Starbucks has been dubbed as the world’s largest coffeehouse chain. It was founded in 1971 in Seattle, Washington, by Gordon Bowker, Jerry Baldwin, and Zev Siegl. After that, it was sold to succeeding owners over the years and led to a new coffee culture era in modern times. Today, the company has 31 256 branches all over the world. The company is known for its cold and hot beverages, espressos, café lattes, whole bean coffees, teas, pastries, and snacks. We gathered a few Starbucks Careers options within the company to inspire you to join the world’s largest coffee shop chain.
Starbucks Careers 1: BARISTA
The barista is the number one position in the Starbucks coffee houses. The barista is more than just the person serving the coffee products. He or she is the face of the company and its values and culture.
Job Description
As a barista at Starbucks, your primary duty is to provide a quality service to the customers who want to enjoy Starbucks’ products. You are tasked with dealing with day-to-day operations in your station. The barista is the first point person in the store and is expected to be cordial at all times and intuitive.
The daily tasks include preparing coffee and other beverages based on the customer’s specific orders. This includes being adept at utilizing the espresso machine during the shift. The company also serves tea beverages that are included in the menu. The barista also prepares the snacks and pastries included in the order.
Being intuitive enough is required because the barista also has to suggest the product options for undecided customers. That is why extensive knowledge in the products being served is needed and the brewing process.
When there is downtime where no customer is ordering at the moment, the barista is expected to clean his or her station to minimize confusion and chaos. He or she must also adhere to the sanitation standards being followed within the company and its policies.
He can also handle day-to-day cash transactions, ensuring every order is being served correctly and the change is correct. The barista must also independently resolve any problems involving his domain or responsibility to reduce customer dissatisfaction, such as customer complaints and cash and credit transaction discrepancies.
The barista also needs to greet and welcome the customers as they arrive at the counter. He is also adept at explaining to the customers the products, the ingredients, and the add-ons. He is also able to demonstrate the brewing process of the product he or she is introducing. He must prepare the beverages based on the order ranging from espressos, lattes, tea drinks, pastries, and snacks. Attracting the incoming customers and patron of promos and enticing them of the new flavors and drinks being presented by the marketing team to add revenue to the company.
Maintaining and cleaning the utensils needed in daily operations to reduce malfunctions. Adhering to the sanitation standards being followed by the food industry to prevent food issues that can ruin the company’s profile. Troubleshooting if any problems arise during the duty involving the espresso machine. Reporting to the store manager of any possible hazards that can harm the customers and the employees.
Continue studying and learning about the new products and the day-to-day operations in the coffeehouse. Updating his knowledge and improving his or her skills in handling the operations in his station. Checking and organizing the stocks for smooth and well-oiled daily operations, restocking of the products if needed. Checking the temperature of heating types of equipment and preparing and serving the drinks in a well-organized manner.
Maintaining cordial and amicable customer service. Ensuring that or she is following the orders. Reporting to the managers of daily operations, adhering to the company’s rules and regulations, and assisting the other employees for other tasks.
Salary
A barista at Starbucks is usually Paid $16 an hour in a 40 hour a week term. The salary is also depending on the store and the level of competency and experience of the employee.
Requirements
The company usually doesn’t have specific educational requirements for a barista. Anyone with the confidence and willingness to be a part of the Starbucks brand is welcome as long as they are passionate about their qualified work. However, there are short courses out there for coffee brewing and latte art that might give you an edge to your application against other candidates.
The ability to communicate clearly and a friendly but professional attitude is usually the main required skill in this job. The proficiency in building a rapport in customer relations and a positive attitude, and ability to adhere to rules and sanitation standards. He can also handle stress and multitask in a fast-paced setting with a flair of confidence and amicability. The physical fit and the stamina to endure long hours of standing and walking position is required for this job: patience and the ability to solve problems fast in a professional manner. Precise and creative skills in doing latte art, clean and presentable appearance, and can maintain eye contact with the customers.
Age
The company does not require a specific educational background to be qualified for this job. Even the students can join as long they are of the right age to work and the right attitude to be a good Starbucks barista.
Application Process
You can apply online for the initial process then the hiring manager will call you for the interviews.
Benefits Guide
One of the benefits of working at Starbucks is health coverage. This includes medical, vision, dental—insurance such as life insurance, accident, and disability assistance. Paid time offs also included in the salary package. The company also offers partner assistance, travel, and educational assistance.
Starbucks Careers 2: CREATIVE DESIGNER
The Starbucks Creative Studio houses the best creative professionals to cater to its marketing and branding needs. They are tasked with assisting the company in creating collaterals that will maintain the branding of the products. Each creative personnel has different jobs in creating aesthetically pleasing outputs. One, in particular, we will discuss the Creative Designer.
Job Description
The creative designer is a creative professional tasked with designing concepts and assets needed for marketing purposes based on the brief and the branding of the company. The designer works in a collaborative team, usually in an in-house setting tasked with developing or maintaining its brand image and services.
The designer creates and manipulates graphic images and typography and can arrange them in a harmonious and professional output and reproduce them. The generated output must be by the company’s branding guidelines and cannot be deviated from the brand’s established basic rules.
The job starts by developing ideas and concepts by thinking about solutions to a creative problem. He or she must do his research and gather the information that will guide him in his work. This includes designing graphics or gathering stock photos or typefaces that can be utilized in the projects. The designer must review the approved creative brief all the time so he won’t deviate from the guide. The creative process is typically dictated by the proficiency and accuracy of the designer. He must develop creative solutions based on the main goal of the project. Based on the research’s gathered data, the designer then develops original designs followed by the outlined brief. The design must be based on the appropriate color palette, typeface, and layout of the brand. The designer then creates optional designs subjected to the approval of the creative director. The approved design then be utilized across multiple brand ecosystems to express the brand identity.
He can do this by first designing a rough layout made from the initially decided typography, size, style, and arrangement and translated it into an aesthetically pleasing layout that can either make or break the brand. The rough or draft layout is then submitted to the art director for approval. He prepares and finish the approved layout and do his checking and final touches. Rendering the final layout and submitting it to the director for checking. Finishing the project by coordinating with the appropriate personnel for the output, such as a printer for the print or specialist for the web.
The designer typically operates with tools and modern programs needed for translating his vision into a workable media like the Adobe Creative Suite. He also operates through a computer in designing his layouts and rendering them for the final deliverables. He is also capable of basic troubleshooting of office pieces of equipment such as computers, printers, and photocopying machines.
The designer also collaborates with his team, typically consists of other designers, copywriters, and marketing associates. He usually works closely with the writer, making sure that the brand’s voice is presented in a harmonious way across all media. He typically reports to the creative director for the status of the assigned creative project orders. He is also responsible for coordinating with the other departments for other concerns about his job, such as costing, technical problems, and quality control.
He is expected to continue learning and developing his technical skills and soft skills to master his craft. He can do this by researching current design trends and techniques, seeking ways to improve his job, and attending courses related to his expertise area.
Salary
According to the statistical data, an average Starbucks graphic designer receives an annual salary of $61,980. The range of the salary depends on the employee’s proficiency, experience, and other contributing factors.
Requirements
One of the requirements for this job is innate creativity. The candidate must possess a strong eye for color, typography, and layout design. He must think about creative solutions to visual design problems that can be seen by extensive research—strong attention to detail, adaptability, and analytical skills. The ability to match appropriate colors and match it with the art and typography is needed, along with the skill to discern the right tone or voice and match them to the design’s overall concept or theme. The designer must adapt to the brand’s guidelines and must follow the design practices and standards to excel in this position. Additional skill but not required is the ability to intuitively know the consumers’ reaction in his or her design.
The designer must be able to handle multiple projects at the same time and are deadline-oriented. He must finish his projects based on the assigned schedule—technical knowledge in operating the design software needed to complete the projects. Strong verbal and written skills are needed for communicating his or her ideas through any platform. He can also handle rejection and constructive criticism to be able to grow in his expertise.
Other requirements include a bachelor’s degree in graphic design, art, or multimedia. A relevant experience in an agency or a company not limited to two to four years—a strong portfolio of your previous works that showcases your talent and proficiency.
Age
As long as the candidate is of appropriate working age and has the credentials he is entitled to be qualified in this position.
Application Process
The average application process usually takes two to three weeks, depending on the season and the candidate’s proficiency. If the candidate shows impeccable skill and an outstanding attitude, and enough experience, his window time frame of the application process may not take too long.
Benefits Guide
Basic health benefits including medical, vision, and disability insurance. Paid time-offs and leaves for employees, performance, and yearly bonuses. There is work from home arrangements for employees in some offices that cannot be in the office.
Starbucks Careers 3: ADVANCED COFFEE ROASTING SYSTEM TECHNICIAN
The Advanced Coffee Roasting System Technician or ACRS technician is an expert in roasting coffee beans in a roasting plant. Starbucks has developed their system of roasting their coffee beans to ensure the production of high-quality products that they can market on their brands. The technician operates the ACRS for the production of roasted coffee via controls and equipment. He is responsible for maintaining the roasting schedule in parallel with the guiding principles of the company.
Job Description
His job is to coordinate with the manufacturing partners regarding the production process. He presides over the equipment’s operation for roasting coffee beans and advises on minimizing machine issues to prevent downtime. He oversees the whole manufacturing process from start to finish. He is responsible for creating a safe and clean workplace by organizing the right personnel and maintaining sanitation standards. He participates in cleaning the machines and supervising the sanitation process. He adheres to the safety protocols to ensure smooth production and minimizing hazards.
He can maintain the coffee production quality following the Good Manufacturing Practices and Hazard Analysis and Critical Control Point standards via quality control and specifying the product’s quality. He oversees the quality measures via analytical equipment. He can also maintain regular attendance and punctual behavior consistently and can be reliable in maintaining the quality of output in the roasting plant. He can maintain the rotating schedule of roasting production and contribute to the team’s goals in producing high-quality products. Documenting a quality measure report under the company standards and right practices.
He can operate the machines for producing green, grounded, or roasted coffee via controls and equipment. Analyze the present and future schedule requirements to match the current status of packing and roasting schedules to optimize production. Adapting with changes and modifying the roasting schedules as needed to cater to future packaging production requirements. Loads the green coffee on the equipment, monitor the roasting and blending process and removing the coffee from the machine.
He is an expert in all the aspects of the production of coffee and maintaining the standards in coffee manufacturing. He supervises the quality control of production from green coffee loading, blending, roasting, and packaging. He monitors and maintains the roasting schedule and the inventory of the roasted coffee. He is an in-house expert in coffee roasting profiles for inquiries regarding the quality of the coffee.
Salary
An average salary for the advanced coffee roasting system technician is $35,000 annually. The amount depends on the employee’s skills and experience and could increase as he advances in his career.
Requirements
The candidate must have a profile of experience in manual or automated process machine operation via computer-based controls and software. He must have at least two years of relevant experience in operating this equipment. Must have passed the quality tests and analytical and relevant experience in regulated manufacturing environment not limited to one year.
He must have the technical knowledge in operating the machine operation, troubleshooting, and maintenance according to the safety standards. Must have a familiarity with the HACCP standards. He also has basic Microsoft windows and mathematical skills. The applicant must have basic communication skills to coordinate with the appropriate personnel for his operation and maintenance. You must have basic writing and desktop publishing skills but must not record, compose reports and quality measures. You must have basic computer literacy for tasks that render the employee requires to use a computer. He must pass mechanical aptitude tests to assess his skills in operating the machines needed to roast coffee. He must be familiar with the safety and sanitation guidelines that must be followed at all times in the production schedules.
There are many coffee roasting programs and courses available for individuals who love the science of roasting coffee. These quality programs will assist in enhancing your capabilities in sensory skills in producing a high-quality product. These programs are designed to elevate your intuitive skills in blending and roasting coffee beans. Look for the one who also offers the technical skills in operating commercial coffee roasting machines, with lessons for maintenance, troubleshooting, and safety protocols. Look for the ones with lessons regarding inventory maintenance and production training to increase credentials to elevate your skillset needed in your coffee manufacturing career.
Age
The age requirement is as long as he is 18 years old and above and can operate the roasting machine. Still, usually, relevant experience is required to be qualified in this position, and those who have started from the entry-level roaster are welcome for this job.
Application Process
The average application process usually takes two weeks or less, depending on the application process’s quality and the candidate’s level of competency. Typically, those with advanced skills and has relevant experience in the field are entertained first and may be added to the shortlist. The interview process included a type of four interviews upon the date of submission. The hiring manager will determine if the candidate will continue with the application process and be offered a position.
Benefits Guide
The benefits package of an advanced coffee roasting system operator in Starbucks includes the basic health benefits: medical, dental, and vision benefits. The employee will also get life insurance for himself and accident assistance in case of emergency and retirement plans for tenured employees. The employee will also enjoy annual bonuses that are standard in many corporate brands. He will also benefit from performance bonuses for employees with outstanding skills in his job. Other benefits include paid time-off for employees that need a vacation and emergency leaves.
Starbucks Careers 4: STORE MANAGER
The store manager’s role is to supervise a team of partners that operates in a Starbucks coffeehouse. He or she is tasked with managing the staff to execute a smooth operation and catering to the customers’ needs. The store manager is the decision-maker in all the operations’ manners within the store and directing the partners to do their jobs successfully.
Job Description
The manager maintains the quality of the service of the employees and ensures the satisfaction of the customers. He maintains the safety and security of the partners and the store. He is also responsible for the quality of products being sold within the store.
He assumes leadership within the team of partners operating in the store. He is responsible for setting the goals and parameters in quality service and being a role model in achieving them. He can be calm in a fast-paced environment and handle stress and the volume of customer orders very well. He sets and maintains a positive atmosphere within the store and communicates very well with his employees. Trains the staff in handling orders and demonstrating a responsible attitude in managing the daily operations. He is also capable of upholding the virtue of honesty and tact in his operations and implementing the company rules and standards at all times.
The manager can develop strategies for ineffective daily operations and set goals to maintain the smooth operation of the establishment. He is also responsible for keeping and maintaining the high-quality image of the Starbucks brand at all costs. He is responsible for staffing responsibilities like hiring, firing, training, and giving employees disciplinary actions. He maintains open communication within the team, and he communicates clearly and concisely.
He is responsible for monitoring the daily schedule, monthly reports, inventories, and cash flow management. He coaches his employees to develop their skills and attitude towards work. He provides developmental opportunities to his subordinates to ensure a service improvement. Assessing each team member’s performance, providing feedback, and seeking ways to challenge the partner further to develop his skills.
He can deliver excellent and high-quality service during his duty hours. He motivates and mentors the staff to be responsible in their job by explaining their job responsibilities clearly and concisely. He can develop business strategies that will help the store attract new customers and augment customer orders’ volume. He can also create plans to develop their service’s profitability to add to the company’s profit. He must also comply with the standard health ad safety precautions to ensure a safe and hazard-free working environment. Plan and develop promotional materials to increase the marketing capability of the store that will attract newcomers. He can also respond to the complaints of the customers but professionally and calmly. He must create the work schedules and ensure to maintain and enforce them to ensure an organized operation. Demonstrates to his employees the customer’s first policy and trains his employees to be accountable in these standards to help them grow in their leadership skills. He must maintain integrity and honesty within his team and uphold these virtues to reflect Starbucks ‘ core values at all times in their daily operations.
Salary
An average Starbucks store manager earns in the range from $35,000 to $73,000 with a mean average of $50,000 annually. The basic salary is backed up with monetary benefits based on performance and level of competencies.
Requirements
The store manager candidate must possess strong verbal and written communication skills and must communicate clearly and precisely. He must also have excellent interpersonal skills and capable of handling individual behavior, and can develop the right attitude in implementing the company rules. He must have excellent analytical and problem-solving abilities to accommodate problems involving daily operations.
The manager also must have strong leadership qualities in handling daily store operations, delegation, and quality control. He can handle stress very well and can be calm at all times within a fast-paced setting. He also needs to plan and strategize capabilities to set goals and achieve them for a high-quality service.
He must have at least three years of working experience in the retail industry with a solid performance and unhindered growth. A solid customer service experience and managing for one year are also required to be qualified in this role. A bachelor’s degree in business administration or equivalent is required for this position.
Age
The candidate must have been of eligible age to be able to work in this position. Relevant experience and credentials are also required to be able to qualify as a Starbucks store manager.
Application Process
The average processing time usually takes up to two weeks depending upon the candidate’s level of competency. An aptitude test and series of interviews are done within the application process to find a fitting candidate. The candidate with solid experience and an exemplary attitude usually had a greater opportunity to be offered the job.
Benefits Guide
Aside from the basic pay, an SB store manager can benefit from profit sharing. He is also eligible to get cash and stock bonuses and commissions. The tenured managers can also benefit from discounted shares and 401k retirement plans. The employee can also avail of health benefits like dental: medical, vision and disability, and life insurance.
The partners can also enjoy paid time offs that can be used for vacations and sick leaves. For employees expecting a new child can benefit from parental leaves. Student partners can get educational assistance that renders the employee to earn a university degree paid by the company. Starbucks also offers cash assistance for partners burdened by calamities and illnesses.
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