Hilton Hotels Careers – Job Opportunities, Salary, and Interview Questions

Hilton Hotels Careers

Hiltons impacts include about 5 757 locations worldwide and 10 million team members (Hilton Hotels and Resorts, 2021). We will discuss Hilton Hotels Careers. There is a Hilton career blog where you read the stories and meet those who work at Hilton (Hilton Hotels and Resorts, 2021). Over the last century, Hilton Hotels have an over a billion guests through its doors. They are in the business of serving the people and leading with culture, and fiercely creating the world’s best working environment (Hilton Hotels and Resorts, 2021).

Job Opportunities – Hilton Hotels Careers

Hilton hotels have a Chabot called Cathy, the career concierge, on their web page (Hilton Hotels and Resorts, 2021). This Chabot you can have a conversation with it, and it said that the information collected by it could be used to improve the user experience (Hilton Hotels and Resorts, 2021). The first thing it does is welcomes you and ask you what I can do for you (Hilton Hotels and Resorts, 2021). You can ask it anything related to Hilton Hotels, and it will answer you like ‘the hiring process,” ‘and within a second, it will give you an answer (Hilton Hotels and Resorts, 2021).

When you ask about the career opportunities, the first thing it does will ask you your proffered location, and then you will type your preferred location (Hilton Hotels and Resorts, 2021). There are four categories for job opportunities: Hotels, Corporate, Graduates, and Work From Home (Hilton Hotels and Resorts, 2021).

  • Hotels: The hotel career opportunities include the Food and Beverages Experts, Guest Experience Professionals, Industry Leading Sales Team, World-class Support Team, Best Class Relaxation Coordinators, and Hilton Leadership (Hilton Hotels and Resorts, 2021).

    • Food and Beverage Experts: This includes culinary and food beverages (Hilton Hotels and Resorts, 2021).
      • Culinary: The hotels look for experienced culinary professionals who are well-practiced in culturally specific cooking techniques, flavors and preferences, and dining traditions (Hilton Hotels and Resorts, 2021).
      • Food and Beverages: If you have the quality of exceeding needs and expectations and they come naturally for you, this is one of the roles you should apply for, and the dining options of this opportunity includes luxurious full-service restaurants, casual cafes, coffee bars, banquets and special events services (Hilton Hotels and Resorts, 2021).

    • Guest Experience Professionals: This includes guest service, operations, and front office, housekeeping, and laundry (Hilton Hotels and Resorts, 2021).
      • Guest Service, Operations, and Front Office: Hilton looks for positive people who have a welcoming spirit. Customer service is a top priority, whether you are meeting guests at the front door or helping them enjoy the local culture (Hilton Hotels and Resorts, 2021).
      • Housekeeping and Laundry: At Hilton, a top priority is cleanliness. The guests expect sparkling and well-appointed rooms and special laundries service upon request (Hilton Hotels and Resorts, 2021). The degree of experience is any, and you can be able to join the Housekeeping and Laundry team (Hilton Hotels and Resorts, 2021).

    • Industry-Leading Sales Teams: This includes catering and events, sales, and marketing (Hilton Hotels and Resorts, 2021) (Hilton Hotels and Resorts, 2021).

      • Catering and Events: The catering and events include weddings, fundraising galas, small meetings, or large corporate events (Hilton Hotels and Resorts, 2021). The employees are professional experts in planning and executing events at all levels (Hilton Hotels and Resorts, 2021). And the people who are needed are those with strong client engagement skills, strategic skills, selling skills, and in-depth food and beverage knowledge, as well as excellent communication skills (Hilton Hotels and Resorts, 2021).
      • Sales and Marketing: It includes online marketing, brand marketing, marketing services, and sales, and there is online support for the brands and properties (Hilton Hotels and Resorts, 2021). Each of the brands uniquely offers its own different personality to promote it to the guests (Hilton Hotels and Resorts, 2021). 

    • World-class Support Team: This includes the human resources, finance, and accounting, technology, security and loss prevention, engineering maintenance facilities (Hilton Hotels and Resorts, 2021).

      • Human Resource plays a critical role in building and sustaining the hotel’s workforce (Hilton Hotels and Resorts, 2021). And the human resources employees benefit from a diversity of opportunities from the department, which includes roles in recruitment, training, and compensations (Hilton Hotels and Resorts, 2021).
      • Finance and Accounting: A detailed-minded individual with excellent numerical skills and a passion for accuracy is needed for this position (Hilton Hotels and Resorts, 2021). All levels experience individuals who can solve problems, think logically, and work effectively (Hilton Hotels and Resorts, 2021).

    • Best-in-Class Relaxation Coordinates: It includes the spa, golf, and recreation (Hilton Hotels and Resorts, 2021). It is a fast-growing opportunity as the hotel creates a collection of full service called destinations pas to complement every hotel brand (Hilton Hotels and Resorts, 2021). This helps guests relax and rejuvenates challenging golf courses (Hilton Hotels and Resorts, 2021).

    • Hotel Leadership includes the general manager /hotel manager (Hilton Hotels and Resorts, 2021). The hotel manager is responsible for managing the hotel daily operations and providing overall leadership to deliver financial profitability and outstanding guest services (Hilton Hotels and Resorts, 2021). They need someone who is a strong commercial business leader, able to engage with guest’s senior leadership and team members (Hilton Hotels and Resorts, 2021).

  • Corporate: Innovation meets legendary hospitality (Hilton Hotels and Resorts, 2021). The corporate employees are passionate about helping to enhance the guest experience by supporting the hotel throughout the world by partnering closely with the hotel properties and helps in providing strategic ideas, motivation concepts, and tools that help lead the way through hospitality (Hilton Hotels and Resorts, 2021). There are various cooperate careers which include the following, Accounting and Finance, Administrative, Architecture, Design and Development, Asset and Risk Management, Brands, Communications and Corporate Affairs, Corporate Strategy, Data Analytics, Human Resources, Legal, Revenue Management, Sales, Marketing, Technology (Hilton Hotels and Resorts, 2021). The Hilton headquarters is in McLean, Virginia, Washington DC, and it has over 800 employees (Hilton Hotels and Resorts, 2021). It has other corporate offices worldwide, which includes Memphis, Tennessee, which have over 700 employees. This office serves as the global center for the focused services and all suites brands as the accounting and finance services (Hilton Hotels and Resorts, 2021). There is a corporate office in Dallas, Texas which is the north city center in Adison, and it includes a diverse team of individuals who works in different roles from technology, social media, reservation sales, guest assistance as Hiltons honors member service (Hilton Hotels and Resorts, 2021). The Watford, United Kingdom office has over 600 members, the Glasgow, Scotland office has over 200 members and focuses on finance and technology (Hilton Hotels and Resorts, 2021). The corporate office in Dubai, United Arab Emirates, has over 100 team members, and the last corporate office is in Singapore (Hilton Hotels and Resorts, 2021).

  • Graduates and Internships: Hilton has university programs and campus recruitment; these programs help build awareness and understand the possibilities and rewards of a career in hospitality (Hilton Hotels and Resorts, 2021). It includes both undergraduate and graduate opportunities around the globe. The programs are available in America, Europe, the Middle East and Africa, and Asia Pacific (Hilton Hotels and Resorts, 2021).

    • Internship Opportunities: The internship opportunity includes the Property Internship, Corporate internship, and Hilton School of Hospitality Management (Hilton Hotels and Resorts, 2021). 
      • Corporate Internship: The corporate internship is from six to twelve months, and it is offered as a kick start to your career whilst still completing the undergraduate studies and the internships can be operational internships in front and office, food and beverages, and housekeeping (Hilton Hotels and Resorts, 2021). Commercial internships are in sales, marketing, revenue, and conferences (Hilton Hotels and Resorts, 2021). There will be financial internships: accounting procurement and finance operations (Hilton Hotels and Resorts, 2021). A human resource internship is learning and development compensation and benefits (Hilton Hotels and Resorts, 2021).
      • The Property Internship is for the rising undergraduate students from the partner hospitality and management schools for a property assignment. This includes the following disciplines, finance/accounting, food and beverages, front office rooms, sales/events (Hilton Hotels and Resorts, 2021).
      • Hilton School of Hospitality and Management: The school offers students an opportunity to learn about hospitality (Hilton Hotels and Resorts, 2021). And these students are selected from the Asia /Pacific core school alliance for Hilton school (Hilton Hotels and Resorts, 2021).

    • Graduate Opportunities: The graduate opportunities empower the graduates to be the best in their future roles, giving them the best support they need to achieve their future careers (Hilton Hotels and Resorts, 2021). There is a management trainee program in Asia, an elevator manager development program, a Finesse management development program, an EDGE Corporate Revenue Management program, and a Management Development Program (Hilton Hotels and Resorts, 2021).

  • Work From Home

    • Guest Facing Opportunities: This is the talented work from the team and servers as the first contact point of which they deliver Hilton guests with personalized solutions to meet their travel needs through sales reservations and customer service (Hilton Hotels and Resorts, 2021). And every call that is being received is an opportunity to build trust and convert every customer to a life lime Hilton guest (Hilton Hotels and Resorts, 2021).
    • Human Hospitality in the Digital World: Human hospitality globally (Hilton Hotels and Resorts, 2021). The Hilton reservations and care representatives are dedicated to preserving human hospitality in the digital world (Hilton Hotels and Resorts, 2021). And is the first point of contact for the hotel brands (Hilton Hotels and Resorts, 2021). 
    • Leadership Opportunities: The leadership team includes the critical driving of maximizing the hotel’s profitability through positive engagement for the employees and customers (Hilton Hotels and Resorts, 2021). People are self-starters who have a passion for motivating others and insight into business and analytical skills (Hilton Hotels and Resorts, 2021).

For the reservation and customer care, employees must have certain equipment in place for them to qualify for the position, which includes the following; monitor, high speed wired internet (wireless not permitted), surge protector, home office space free of background noise, and distractions, and Hilton will provide the employee with thin client/mini PG, keyboard, mouse, VoIP headset compatible Thin-Client, flush drive, and ethernet cable. Some of the equipment might not be available for work from home (Hilton Hotels and Resorts, 2021). And if no internet connection does not support Hilton’s VoIP phone service, and you will be required to provide a home phone service and a dial pad with the corded headset to take reservations calls (Hilton Hotels and Resorts, 2021).

There is an online training program that is provided, and it is offered on bot Tuesdays and Thursdays, and it aligns with the employee’s work schedule (Hilton Hotels and Resorts, 2021). The work from home team receives the same benefits as the Traditional job employees, such as the base salary, a discount on a family travel program that gives reduced hotel room rates for the employee and the family (Hilton Hotels and Resorts, 2021). Leadership opportunities and recognition and development programs (Hilton Hotels and Resorts, 2021).


They offer competitive salaries (Hilton Hotels and Resorts, 2021). The employee’s base salary of those who work from home is about $11.00 per hour. After successful completion of training, you become eligible entitled to the incentive programs that are paid monthly. It can be up to $250.00 per month, depending on how the employee speed is after training (Hilton Hotels and Resorts, 2021). And the incentives are also based on individual performance in both sales and partner transfers, and they flatulate seasonally and personal performance (Hilton Hotels and Resorts, 2021).

Application Process

In the application process, they post their available position on the website. The post will include the job description. you click on apply now, then it asks you to sign in. If you do not have an account, you need to register as a new user. After registering then a new page will appear with steps one to seven. The first step is to upload your resume, which you will upload and be taken to the next step, which is step two, where it consists of personal information. First, they will ask you where you hear about the opening from, and you will choose if it is a referral, university recruiting, company website, etc. The rest is your personal information filed automatically from the resume that you uploaded on stage one. Stage three, they will be asking you about the qualifications questions. For this case, they will ask you if you have laundry or housekeeping experience, and they will also ask you to choose the years of experience. Stage four will ask you to attach your documents of which you will upload, and then you go to stage five, where it is about the basic profile of which they ask you the preference and expectation of your salary and notice period.

Benefits Complete Guide

Thrive At Hilton

The thrive at Hilton is a team member value proposition that aims to support the performance and wellbeing of the team members with industry-leading benefits (Hilton Hotels and Resorts, 2021). It helps to meet the professional needs of those who work at Hilton. It helps the employees to meet their personal needs (Hilton Hotels and Resorts, 2021). They are given a competitive salary. Best in class PTO, they are given iPad time pay off, employee assistance and educational assistance program, health and wellness benefits, retirement and savings plans, and the employee stock purchase plan (Hilton Hotels and Resorts, 2021).

Go Hilton Travel Discount Program

The employees are given the Hilton discount to go on a vacation (Hilton Hotels and Resorts , 2021).

Make a Difference in the World Live a Dream Give a Dream

There is a Hilton Thrive Sabbatical program, and through this program, the employees will learn to and see how it is like to give a dream to other people. They will have a chance to recharge, grow and make a meaningful difference in the community (Hilton Hotels and Resorts, 2021).

Be Supported At Every Step

A leadership development framework focuses on developing the team members, which are the employees at every step of their career, from the entry-level position to senior leadership (Hilton Hotels and Resorts, 2021). Hiltons Hotels’ commitment to providing learning and resources to help the employees reach their full potential and meet their dreams at the career level (Hilton Hotels and Resorts, 2021).

Parental Assistance Programs 

At Hilton Hotels, there is adoption assistance as they perceive to know that families forms in many and different ways, and the adoption assistance program helps the employees to offsets their cost by reimbursing an employee up to $10 000 per child for a qualified adoption plan, which includes the costs of the application process, home studies, agency and placement fees, transportation, meals, and loading fees. There is no limited adoption that a person can make (Hilton Hotels and Resorts, 2021). This acts as a way of giving back to the community and falls under social corporate responsibility, encouraging its members to be socially responsible by filling the gap of taking care of those less privileged with no parents to take care of them and those in an orphanage. It gives hope to the community (Hilton Hotels and Resorts, 2021).

Paid Parental Leave

As Hilton is regarded as a family-friendly company, they know that parental leave is one of the most important benefits of those working at Hilton (Hilton Hotels and Resorts, 2021). All employees who are parents and adoptive parents are entitled to receive a full four weeks of fully paid parental leave (Hilton Hotels and Resorts, 2021). And the new mothers are given an additional of eight weeks to the four weeks, making it twelve paid weeks that is a full three months (Hilton Hotels and Resorts, 2021). And this program covers approximately 40 000 employees at Hilton and is only available to United States employees only (Hilton Hotels and Resorts, 2021).

Recognition Matters 

There is an approach hat Hilton that recognition is grounded in celebrating awesome work and people’s extraordinary awards (Hilton Hotels and Resorts, 2021). The organization old different events and awards programs to thank, recognize the employees with the CEO Light and Warmth Award in the highest owner (Hilton Hotels and Resorts, 2021). And various stories are talking about the awards program (Hilton Hotels and Resorts, 2021).


  • Hilton Hotels and Resorts. (2021, 04 22). www.jobs.hilton.com/us/en. Retrieved from www.jobs.hilton.com: http://www.jobs.hilton.com/us/en
  • Hilton Hotels and Resorts. (2021, 04 22). www.jobs.hilton.com/us/en/benefits. Retrieved from www.jobs.hilton.com: http://www.jobs.hilton.com/us/en/benefits
  • Hilton Hotels and Resorts. (2021, 04 22). www.jobs.hilton.com/us/en/career-paths. Retrieved from www.jobs.hilton.com: http://www.jobs.hilton.com.career-paths
  • Hilton Hotels and Resorts. (2021, 04 22). jobs.hilton.com/us/en/culture. Retrieved from jobs.hilton.com: http://www.jobs.hilton.com/us/en/culture

Also read 15+ Hotel Front Desk Interview Questions in 2021 With Answers

Hilton Hotels Careers – Job Opportunities, Salary, and Interview Questions

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