Amazon is an America based multinational company that specializes in e-commerce, cloud computing, digital streaming, and artificial intelligence. As of 2021 popularity of Amazon is such that probably there is a person who never even heard of Amazon unless they live in isolated regions. This article is all about Amazon Warehouse Shopper Job.
Founded on July 5, 1994, almost 27 years ago by Jeff Bezos the company is at its peak and is considered one of the five companies in the USA in Information technology. Initially, Bezos started it as an online market selling books only but later it gets expanded to an online marketplace for electronics, video games, software, games, apparel, furniture, toys, books, food, and even jewelry.
Amazon warehouse is not your typical warehouse that is only used for storage, it resells millions of new-like products which are opened, pre-owned, and second-hand items that have been returned by customers but cannot get sold on Amazon’s official market.
Amazon warehouse has the products sorted according to the condition of the item. The conditions listed for items are Renewed, Used-like new, used-very good, used-good, and used-acceptable. For this Amazon manages a team of Warehouse shoppers who continuously work on processing, quality-check these items, and delivering them to customers.
This article highlights the job description, main roles and responsibilities, requirements, and salary of each job position in Amazon Warehouse. By the end of this article, you have an overview of the major requirements that you need to meet if you are applying for the warehouse shopper jobs at Amazon.
Amazon Warehouse Shopper Job Description
The team at Amazon warehouse shopper works on the orders that customers place both online and offline. Their duties involve quality checking each item received at the warehouse, transporting and processing the orders on behalf of customers through email, phone calls, or live chats. They are expected to contact the clients for their desired products including the specialized features.
After this, the team member proceeds to enter the product into the order entry system. The warehouse team also plays the role of recommending and introducing items based on the latest trends by effectively communicating and presenting the detailed information of the items to ensure proper satisfaction of the customers.
Warehouse team members also have the responsibility of processing financial adjustments which include, system adjustment for the verification of the payments after customers have paid for their orders. It is generally expected from a Warehouse team member to get updates on the latest industry trends and developments on a wide range of products and items and their functions.
Warehouse team members are a team of associates having different roles but coming together as a team to make successful delivery the items to customers with adherence to their satisfaction. These different job positions are as follows:
- Warehouse Operator
Warehouse Operative works as a supportive pillar to the Operations Team and performs administrative roles. This is full-time employment and requires occasional travel across suburbs.
- Roles and Responsibilities
This individual works to assist In the management of daily operations at a warehouse of third party logistics, correction of the metrics by analyzing it, communicating, and scheduling meetings with external partners and the Operations team.
Works on to resolve the problems associated with External service Providers, resolution of external problems, and act as the main point of communication between Operations and partners which involve supply chain, retail, and transportation team.
- Qualifications Required
Fluency in English both verbal and written, knowledge of MS Office, knows basic computer and software, problem-solving nature, sense of responsibility, time-management skills, and excellent communication skills.
Preferred Qualifications
While these qualifications are not mandatory but if you have these up your sleeve, you surely will stand out. A Bachelor’s degree, Office Suite Certification, and Proven work experience in Industrial Engineering.
- Salary
A warehouse Operator earns an hourly wage of $16.73 per hour which is 13 percent above the national average.
- Sortation Center Warehouse Associate
These individuals are responsible for delivering the warehouse orders to the customers with shifts in the early morning, day, evening, overnight, and even on weekends.
- Qualifications Required
No formal education is required, however fluency in English both verbal and written would be preferred, basic knowledge of computer, entry system, analytical skills, problem-solving, and communication skills.
- Salary
The salary of a Warehouse Associate at Sortation Center is around $29,313 per year which is 7 percent below the national average.
- Fulfillment Center Warehouse Associate
Amazon provides both part-time and full-time employment in this job position and this individual will be the part of the team which is responsible for getting orders ready for the customers and the main role of this individual would be in selecting, packing, and shipping orders.
- Roles and Responsibilities
Receive inventory, get orders ready by packing, loading, and unloading of boxes in trucks, overview shipment, troubleshooting problems, ensuring proper quality checkup of the items before shipment, and operating industrial shipment trucks.
- Physical Requirements
Lifting, loading, and unloading weights up to 49 pounds, ability to push carts of weight 60 pounds, able to work at height of 40 feet, and knowledge of using carts and hand trucks.
- Salary
A warehouse associate at the Fulfilment center earns a salary of $36,332 per year.
- Grocery Warehouse Associate
This individual will work at the Grocery Distribution Center which involves the task of receiving and shipping groceries around the locations.
- Roles and Responsibilities
Receiving and storing grocery inventory at proper storage at room temperature or in a chiller or at some frozen sections of the warehouse, in compliance with Amazon’s storage policy. Operate trucks such as forklifts, ensure quality check of the items and operate technologies like computers and smartphones.
- Physical Requirements
Ability to lift weights to 49 pounds, know the use of carts and hand trucks, ability to stand and walk up to long hours, can handle a variety of products from meat to alcohol, and able to work at refrigerated and freezer spaces for daily shifts.
Preferred Qualifications
Verbal and written fluency in the English language, communication skills, problem-solving, team-oriented, and analytical skills.
- Salary
A Grocery warehouse associate earns an annual salary of $32,141 per year which is 31 percent below the national average.
- Delivery Station Warehouse Associate
This individual will be a member of the delivery team at the Amazon warehouse and has the basic duty of loading conveyor belts and transporting and doing deliveries that can be picked by drivers.
- Roles and Responsibilities
Receive and prepare items for delivery, can use technology like mobile phones and other devices to scan and enter the products, build, wrap and transport the item packages and receive truck deliveries.
- Physical Requirements
Ability to lift weights to 45 pounds, able to stand, walk, bend and squat for hours during shifts, and able to work at a height of up to 40 feet.
- Salary
The associate at Delivery Station earns an annual salary of $15 per hour.
- Customer Service Associate
This team member works for the flexible return and pickup of the orders at the convenience of the customers, the main work revolves around assisting customers and their orders.
- Roles and Responsibilities
Receive and pick customers’ orders and their returns. Processing of the return procedure and assisting the customers with their queries, managing locker, and location, taking over the opening and closing responsibility, and receiving truck deliveries.
- Physical Requirements
Ability to lift weights to 49 pounds without any accommodation, can stand and walk for long hours, ability to use carts, hand trucks, and other gears.
- Salary
A Customer Service Associate gets an hourly wage of $14.55 per hour which is 31 percent above the national average.
- Central Operations Associate
This is a part-time position; the main duty includes leading the team members and solving customers’ problems. The shifts in this position include nights, weekends, and holidays.
- Roles and Responsibilities
Coordinate between drivers, warehouse team members, and third party partners and their locations, interpretation of data information from different sources to ensure timely deliveries, collaborate with delivery partners, solve the problems affecting delivery routes, know the use of technologies in a warehouse, and ability use MS Office and Amazon software
- Educational Requirements
High school diploma or GED Equivalent.
- Other Requirements
Advance knowledge of computer, multi-tasking, writing skills, ability to communicate professionally in both spoken and verbal manner, able to work in a fast-paced manner. The minimum age qualification for this job position is 18 years of age.
- Preferred Qualifications
These skills are not mandatory however culminating these skills in oneself will benefit you in getting this job. These skills are; strong computer skills, team-oriented, logical and analytical skills problem-solving, four to five years of customer support experience, proven work experience in the transportation and dispatch industry, and the ability to adapt to a fast-paced work environment.
- Salary
The salary of a Central Operations associate is around $79,382 per year.
- Material Handler
This is a full-time position at Amazon and the individual will closely work with the robotics team of Amazon. The main duty of a Material Handler is receiving and transporting equipment from and to the desired place and other inventory functions.
- Roles and Responsibilities
Receiving the stock items and inputting data of each item, packing and unpacking, shifting the stocks in storage, yards, or stockrooms, verifying inventory computations, investigating and reporting any discrepancy related to items, ensuring stock items have proper identification tags and labeling stamps.
Inspection of the stock items, ensure cleanliness around the stock room and provide assistance to other employees as per requirement.
- Educational Requirements
High school diploma or GED equivalent, a college degree, or a vocational school degree in Mechanical or Electrical field.
- Other Requirements
Four to five years of work experience or apprenticeship in the Mechanical or Electrical field, ability to multi-task, excellent communication and demonstrated leadership ability.
- Salary
Material Handler at Amazon Warehouse earns a salary of $14.18 per hour.
- Process Assistant
This is a full-time job position that required regular overtime and meeting goals. This individual will work under Area Manager in a Fulfillment center area.
- Roles and Responsibilities
Provide assistance in the daily management of the warehouse duties, communicate with suppliers, give vacation cover to Area Managers, track and record labor hours, provide attendance.
Act as an Associate Resource, ensure area performance, provide mentorship to the associates and ensure their compliance to safety procedures of Amazon.
- Preferred Qualifications
College degree or work experience in management, interpersonal skills, time-management, analytical skills, problem-solving and excellent communication.
- Salary
The salary of a Process Assistant at Amazon warehouse is $36,323 per year which is 22 percent above the national average.
- Grocery Warehouse Shopper
This is full-time employment which involves overnight, early morning, day, evening, and weekend shifts.
- Roles and Responsibilities
Preparing the grocery orders by packing and unpacking, completing delivery and pickup orders according to schedule, processing of warehouse stock products, entering inventory in the records, operating warehouse equipment, and adhering to quality service for grocery items.
- Requirements
Work experience as a Grocery worker, proficiency in inventory software and systems, familiarity with storage techniques, knowledge of operating chillers and cold stock room, ability to work in low temperature, and can lift weights to 49 pounds.
- Salary
A Grocery Warehouse shopper earns a salary of $33,142 per year which is 30 percent below the national average.
Benefits of Working as an Amazon Warehouse shopper
- Health and Wellness
- Medical, Dental, Vision and Drug prescription
- Health Saving s account, which includes employer contributions
- Flexible Spending Account
- Medical Advice Line
- Adoption assistance and expenses
- Maternity and Parental Leave Options
- Finances
- Competitive weekly pay
- Overtime for more than 40 hours
- The half working day on Amazon holidays
- 401k savings plan
- Financial counseling
- Estate planning
- Support Network
- Employee assistance program
- Resources for parents with developmental disabilities children
- Assistance and Referrals for adoption.
- Time Off
- Vacation
- Sick days
- Paid time off
Amazon is a multinational American company that hires warehouse team members to operate its large warehouse where old and used items are resold at low prices. There are no high-quality job requirements for being a Warehouse shopper however some job positions required a higher degree or relevant work experience, if you are looking for a job as a warehouse shopper team member you should at least have a High school diploma or GED equivalent, years of work will do magic in getting you a job.
To become an Amazon Warehouse shopper you should possess some skills which can essentially stand out in your resume these skills are, excellent verbal and written communication skills, fluency in English both spoken and written, strong interpersonal and analytical skills, fine eye to attend to details, team-oriented and multi-tasker, good customer service skills or proven experience in customer service, strong organizational skills and basic or advanced knowledge of computer.
Frequently Asked Questions
Ques 1. How flexible are the working hours of a warehouse shopper at Amazon?
Ans 1. The working hours at the Amazon warehouse are not flexible. Some jobs need overtime, night shifts, early morning, and even weekend shifts this includes most part-time jobs also. Besides this, the pay is not appropriate with the working hours.
Ques 2. What is the interview process like at the Amazon warehouse?
Ans 2. As reported by previous employees there is no too little interview process at the Amazon warehouse, they just need dedicated people to work at their warehouse. However, if there is an interview process the questions are general which can be answered easily.
Ques 3. At what age I can work at the Amazon warehouse?
Ans 3. Most full-time jobs need individuals 18 years of age or more however some part-time jobs can employ high school students who are 16 years of age or above only if you can dedicate long hours at their warehouse.
