Introduction:
Best Buy Co., Inc is a United States-based multinational customer electronics, computers, appliances, etc. Retailer Company. It is headquartered in Richfield, Minnesota, U.S. It is also operated in the nations of Mexico, and Canada. Apart from the electronics appliances, it also works with the other subsidiaries such as Magnolia, Geek Squad, Video, Audio and, Pacific Sales. Let’s know about Best Buy Careers.
Aims and objectives of the Best Buy Company: –
To build strong and long-lasting relationships with the consumers. To identify the customer’s needs and demands and do perform the best to fulfill the same.
Best Buy Company’s Core values: –
- Availability of the latest devices and services in a single place.
- Competitive prices of the appliances and other related products.
- Unbiased and knowledgeable suggestions, support for every technology-based product the consumer needs.
There are almost 1065 locations of the Best Buy Organization throughout the United States.
- Some of the popular locations are as follows:
Florida (67 locations); Texas (113 locations); California (152 locations)
- City-wise distribution of the Best Buy Stores:
| State/ Territory | City | Number of Locations |
| Texas | Austin | 7 |
| Texas | Houston | 13 |
| Texas | San Antonio | 8 |
| Florida | Miami | 7 |
| California | San Diego | 6 |
| Colorado | Aurora | 5 |
| Nevada | Las Vegas | 5 |
| New York | New York | 7 |
| Oklahoma | Okhla City | 7 |
| Florida | Jacksonville | 5 |
Popular Best Buy Company Stores: –
The popular stores include Best Buy Bloomington, Best Buy Concord, Best Buy Holland, Best Buy Buffalo, Best Buy Victoria, etc.
Best shop products sold by the Best Buy Company:
The main selling products include television sets, tablets, e-readers, cell phones, headphones, speakers, video games, smart home security, and Wi-Fi services. The other selling goods also involve electronic toys, home theater, camcorders and cameras, smartwatches, activity trackers, movies, music, and TV shows, office design, etc. Even health, fitness, and personal care products and appliances, refrigerators (Bottom-Freezer, French Door, Chest, Top, etc.), sink garbage disposals, Air Conditioner, food processors, bread machines, cleaning solutions, Ovens (Single wall, Double wall, Range), electric fireplaces, coffee pods, car electronics, GPS tracker, etc products are sold to the customers with warranty at reasonable rates
Top Competitors of Best Buy Company: –
The top competitors of Best buy include The Home Depot, Target, Office Depot, Alibaba, Amazon, Walmart, Lowe’s, Costco, BJ’s Wholesale Club, JD.com, eBay Inc, Staples Inc, Kroger, etc.
Job opportunities at the Best Buy Company: –
- Some of the job positions at the Best Buy Company are as follows: –
- Order Processing General Warehouse Worker.
- General Warehouse Worker.
- Warehouse Worker Recycling Processor.
- Car Install Technician.
- Delivery Driver.
- Warehouse Clerical Support Administrator.
- Team Assistant.
- Best Buy Distribution Area Manager.
- Computer Repair Agent.
- Consultation Agent.
- Merchandise Processor.
- Mobile Sales Supervisor.
- Sales Consultant.
- HealthCare Manager.
- Front End Supervisor, etc.
Average Salary Range at the Best Buy Careers:-
| JOB TITLE | SALARY RANGE | AVERAGE SALARY |
| Senior Business Analyst | $53k- $105k | |
| Retail Manager | $44k-$100k | $65,930k |
| Retail Sales Manager | $39k-$91k | $59,510k |
| Financial Analyst | $45k-$65k | $55,350k |
| Technician Support Specialist | – | $25,635k per year |
| Housekeeper | $500-$600 per day | – |
| Web Developer | – | $100,311 per year |
| Mobile Developer | – | $125,717 per year |
| Sales Representative | $13.00 -$15.00 per hour | – |
| Sales Associate | $12.00-$14.00 per hour | – |
| Asset Protection Associate | $13.00-$16.00 per hour | – |
| Cashier/ Customer Service Associate | $10.00-$14.00 per hour | – |
Inventory Specialist | $12.55-$15.85 per hour | – |
Qualifications Criteria required to work at the Best Buy Company: –
- High School Diploma, University Degree or equivalent in Marketing, Computer Science, Electronics, Business Management, Statistics, etc.
- Knowledge of the latest trend in Electronics and Technology.
- At least three months experience in sales service and customer electronics.
- Computational knowledge.
- CEDIA Certification is preferred.
- Knowledge of Lean Six Sigma Green Belt.
- Knowledge and certification related to Computer-Aided Design tools such as AutoCAD.
- Basic Mathematics and Statistics knowledge.
- Three months of training experience in providing in-home consumer services.
- Basic knowledge of automotive parts is highly preferred.
- Job Responsibilities and Skills required to get hired at the Best Buy Stores:-
- Cash Management skills.
- Payroll and scheduling tasks for the other employees.
- Leadership qualities to work with coordination with the other employees and team members.
- Must be every time ready to visit the consumer’s homes to fix or initiate the audio/video and satellite services.
- Ability and knowledge in installing mobile electronic components, car stereos, GPS units, speakers, home appliances, etc.
- Must be able to protect the Best Buy store against fraudulent activities.
- Should be able to resolve any sort of hazards, electric shock problems, investigate accidents and monitor alarm-based functions.
- Must be able to attract the customers to purchase the store’s products and thus help to earn profits to the company.
- Help the management to provide personalized services, handle warranties, contracts and payments properly.
- Must be able to provide training sessions to the new staff members.
- Offer technical assistance by accurately identifying the technical problems in the appliances.
- Must adhere to the Standard Operating Procedures (SOPs) and the Customer Service Policy.
- Work on the merchandise returns, exchange, and trade policies.
- Extra Skills and Talent required to get hired at the Best Buy Stores:-
The skills and talent required for these job responsibilities include time management, effective communication, multitasking in work, ability to find out quick solutions to technical problems, passion for technology, etc. The applying candidate must possess a good confidence level, effective decision-making ability, and the ability to demonstrate a high level of Integrity. The other qualities include physical fitness to load/ unload, lift and deliver the merchandise and auto-zone driving skills.
He/ she should be keen on developing rapport with others, experienced in Advanced Analytics technique which includes Machine Learning Processes, experience in Google Analytics, Adobe Analytics, etc. The candidate needs to be equipped in the Data Visualization software and services, skilled in the cloud data warehouses such as Google BigQuery, Microsoft Azure, etc., familiar with the JIRA, Project Management skills, passionate about e-commerce, digital marketing, etc. Even must be pro in solving Business problems, constantly learning and developing the new skills, an excellent team- player, etc.
- Some of the Job Positions with their Job Roles at the Best Buy Company: –
- Inventory Associate:
The job duties include shipping, loading/ unloading, stock merchandising, etc. Must be able to perform other basic physical/ manual work. The salary scale ranges from around $10.00 to $12.00 on a per hour basis.
- Cashier/ Sales Associates:
The job tasks mainly include providing information on the current product details, answering the client’s queries, taking payments, etc. Employees must work in teams and should be multi-tasking in their work. Starting salary begins at $11.00.
- Customer Service Specialist:
The daily job tasks include exchanges and complete returns, collecting the recycled electronic products, answering consumers’ questions, etc. Customer Service Specialists work in both the part-time or full-time shifts based on the Company’s and the customer’s requirements. Customer Service Specialist should be courteous, polite, and kind in behavior. He/ she should be able to work in a fast-paced environment and enjoy the working pace. The salary consists of $11.50 per hour.
- Geek Squad Consultation Agent:
The job responsibilities include providing knowledgeable technology-based solutions to the customers and maintaining a friendly and efficient check-in and check-out experience with the consumer. The other job duties involve maintaining a positive environment for the customers, asking them the appropriate questions, listening carefully to their queries/problems, and finding solutions to them. The applying candidate must be proficient in customer electronics. He/she must be multi-tasking, able to work independently as well as in teams, flexible in working during holidays, weekends and nights if needed.
- Sales Advisor:
The job tasks involve engaging the customers using skills to engage and support the consumer experience. To carry out the transaction services such as sales orders, exchanges, returns, etc. He/ she must achieve a profit margin to meet the team requirements. Also, maintain the merchandising and department readiness to serve the consumers. The applying candidate must possess at least 3 months of experience in working in consumer service, sales, etc.
- Repair Agent:
The job duties include diagnoses and making installations for the product repairs and maintenance. The main tasks involve completing the routine functionality and quality-based testing of all the store products. The applying candidate must possess at least 6 months of working experience in diagnosing and repairing consumer electronics and other appliances. Even, he/she must be able to show physical skills and abilities in lifting to 50 pounds of weight, etc. Certifications in the Consumer Electronics and/ or Appliance Manufacture Repair is a must for this job position.
Age Requirements to get hired at the Best Buy Company: –
The minimum age criteria to get hired at the Best Buy Stores are 16 years or more for an entry-level position. But to work in a Technology-based job, one needs to be 18 years of age or more with the required qualification and talent.
Benefits are given to the employee/team members at the Best Buy Careers: –
The benefits include rewarding the outstanding employees/ team members for their hard work and their dedication towards the work and job duties. Discounts and the opportunities with choice. Flexibility in the working hours. Total well-being of the employees including mental, physical, social, and financial. The awards are rewarded to the employees/ team members depending upon the length of service, working status (full-time or part-time), and more prominently based on the position in the Best Buy Company.
Mental and Physical well-being of the employees:
These include behavioral health coverage facilities, dental insurance, vision insurance, critical illness insurance, wellness programs, employee assistance programs, maternity support, and mental health counseling.
Financial Well-being.
It consists of incentive pay, competitive pay, life insurance, savings builder program, employee stock purchase plan, 401(k) retirement savings plan, short and long-term disability insurance, health and dependent care spending accounts.
Social Benefits.
Social benefits include bereavement leave, insurance on pets, career development sessions and programs, legal services, tuition assistance, adoption assistance, protection of identity, and computer-related benefits.
Campus-based Benefits.
These involve banking, fitness and wellness center, child care, coffee shops, dry cleaning, community-related events and programs, intramural sports, resource groups for the employees.
Extra information about the Best Buy Company: –
The Company works on the recycling of old and broken electronic appliances and gadgets such as computers, laptops, cell phones, Television sets, etc. The Retailer-In-Charge recycles them to reduce electronic wastes. Candidates can also apply for this position in the Best Buy Company.
General questions asked during the Best Buy Company interview: –
1] Tell me something about yourself in short?
2] Why are you interested to work for this position in the Best Buy Store?
3] Can you name some of the Best Buy Company Locations?
4] What are your greatest strengths?
5] Explain your weaknesses?
6] Where do you find yourself after a span of two/ five or ten years?
7] Explain your previous work experiences?
8] How would you convince the consumers to buy particular electronic appliances/ gadgets?
9] Explain the mission and objectives of the Best Buy Organization?
10] For how many hours would you be able to work?
11] If the consumer is upset due to the purchasing issues, then how would you convince him/ her over the same?
12] How would you handle stressful and difficult tasks?
13] Why did you left your previous job?
14] Explain the functioning/ use of the AutoCAD?
15] How would you contribute to the Best Buy stores to gain more sales and profit?
16] What do you do in your leisure time?
17] What are your goals and future expectations?
18] See this laptop on the table. Try to sell it to me.
19] Explain the Customer Service Policy?
20] What does excellent Consumer Service means to you?
21] Would you like to work independently or in teams?
22] If you see any illegal activity going on in your department, how will you react to that situation?
23] Which is your best achievement till now?
24] Explain the main parts of the Microwave/ Computer/ Oven/ Refrigerator?
25] What attracts you more about this job position as mentioned in the job description details?
26] Why do you think that you are fit for this job role?
27] What salary range do you expect?
Conclusion: –
Best Buy is evident that it is an industry-driven by consumer service, providing various products services through skilled employers, trained with the latest technology and the associated product-based knowledge. Best buy maintains the market strategy to meet the demands of the customers and complete the target on time. Best Buy is consistently making success and has enhanced the financial growth of the company for several years. It has proved its potential even during the turndown years that affected the United States of America, by gaining profits and maintaining sustainability. It is a good company to apply for the candidates as it serves good income, benefits, upgrades one’s talent and experience.
