Wendy’s is one of the world’s largest hamburger fast-food chains started in the year 1969. Operating at over 6,711 locations, the American fast-food restaurant amassed approximately $1.73 billion in 2020. It is mandatory for every employee who cleared the interview to undergo training or orientation. In this article, you will know about How Long is Orientation at Wendy’s?
How Long is Orientation at Wendy’s?
The employees working at Wendy’s receive their training as they work. So, there isn’t much for the employees to learn on their first day at work. The orientation period varies for each job role. For the employees working in the front, the in-store orientation hardly lasts for 3 to 5 hours, while the online orientation lasts for over 1-2 days.
What Happens in The Orientation?
On the first day at work, employees must complete some paperwork to set them up for the payroll. After completing the paperwork, the employees should provide their dress size to get their uniforms. Most times, the employees receive their uniforms on the day of their orientation. If not, they can expect to receive their uniform in the next couple of days.
A short tour around the restaurant follows the paperwork and allotting of uniforms. This is done to make the new hire get acquainted with the surroundings. Once the trainer finds the new employee comfortable with the place, they assign duties to the employees and guide them through the videos.
These duties include maintaining the register, cleaning the dining area, preparing the food, getting rid of the trash, and doing the dishes. New hires as old as 15 will not be allowed to work in the kitchen. So, they are assigned duties that will keep them away from food preparation.
As for the online part, the employees receive a WELEARN orientation which can be accessed on both desktop and tablet. This usually lasts for five hours and includes videos covering a wide range of topics starting with a brief history of the restaurant, followed by cleanliness and safety videos. The videos are introductory in nature.
All in all, the first shift goes into getting acquainted with the place, completing the paperwork, watching videos, and learning how to clock in and clock out.
The actual work starts mainly from the second or third shift.
What Benefits Do Employees at Wendy’s Receive?
Wendy’s provides its employees with a nearly fifty percent employee discount on each meal. Employees are restricted to one discounted meal per shift. If an employee works a double shift, they receive two discounted meals. The maximum discount an employee can receive on a meal is $6. Apart from the discounted shift meals, employees have access to VIP cards outside work. Employees can use the cards to avail twenty-five percent off on the whole meal and get any sized drink for free. VIP cards are generally granted to employees who meet the given requirements.
Conclusion
Most candidates who turn in their application at Wendy’s don’t have prior experience working at a fast-food chain. So, once they clear the interview, they receive standardized training that lasts for about 3 to 5 hours.
Frequently Asked Questions
When can I expect to hear back from Wendy’s?
The complete hiring process at Wendy’s lasts from a day to a week. The restaurant follows need-based recruitment. So, the detailed interview process is often followed by same-day hiring. Some candidates are lucky enough to get hired as soon as they turn in their resumes, without the interview process. The hiring process is expected to change from store to store.
Candidates who apply for entry-level jobs will get to know whether they are hired or not as soon as the interview ends. However, the candidates who have applied for the Managerial posts receive their call letter only after making it through the second and third interviews.
What should I wear for Wendy’s orientation?
On the day of orientation, the trainees are expected to go in business casual attire. Ideally, you should attend the orientation wearing a plain white shirt or tee, paired with black trousers and black close-toed shoes. The trainees receive their Wendy’s shirts after they attend the orientation.
What is the dress code at Wendy’s?
Employees receive their Wendy’s uniform on their orientation day. The uniform set comprises a Polo shirt, a name tag, an apron, and a hat. All of these come free of charge. However, the employees are expected to buy their black trousers and slip-resistant shoes.
Does Wendy’s pay its employees during the orientation?
Employees undergo minor training after clearing the interview. The training is an ongoing process, and employees will be trained as they work. Wendy’s pays its employees during their training period. The first paycheck that the employees receive is inclusive of the work they deliver during the training period.
What should I keep in mind to be a successful employee at Wendy’s?
As an employee at Wendy’s, you need to exhibit your willingness to serve your customers rightly. Often, it is the enthusiastic candidates who get hired as employees. They are expected to keep themselves motivated to work and serve different customers every day.
