Salaries For Patient Care Navigator


You might be looking for jobs related to patient care navigators and might also be wondering how much the salaries for them may be. The salaries vary from place to place, but on average, they should be around the same amount all across the globe. Let us know about the salaries for patient care navigator and the job functions of Patient Care Navigator in this article.

Salaries For Patient Care Navigator

Salaries for patient care navigator

Salaries for a patient care navigator vary from place to place. The average salary of a patient care navigator is $19.77 per hour in the United States of America. It may also vary, such as $37’000 per year. It can also vary between $18’500 to $62’000 and can also depend on a wide range of factors such as skill, bonuses, tips, and more.

What is a Patient Care Navigator?

A patient navigator assists people in connecting with their healthcare providers so that they may obtain the information they need to make healthy choices. Patient navigators may also assist patients in scheduling medical appointments and testing and obtaining financial, legal, and social assistance.

Job Description of Patient Care Navigator 

Accountable for patient registration, admissions, and related duties such as information gathering, validation, and order and service requisitioning. Insurance-related activities include verification, co-payment collecting, and documentation collection. Administrative duties include scheduling, answering phones, and handling general requests.

Job Functions of Patient Care Navigator

  • Registers patients and performs all registration-related functions, such as properly comprehending and acquiring all necessary patient consents and authorizations in a timely and thorough manner, collecting economic documentation (e.g., patient responsibility statement, etc.), and collecting co-payments as needed.
  • Answers the phone and other incoming contacts in a timely and customer-service strategic competence; responds to queries, patient demands for information, and other parties clearly and in a reasonable timeframe; and, if the information is not readily accessible, follows up with inquiries to the relevant authority.
  • All non-clinical issues are answered within the limit of expertise while delivering outstanding customer service over the phone and/or in person.
  • Using a variety of computer-based systems, performs ongoing documentation audits for medical necessity, plan of care, and other related responsibilities or requirements by payors, including Medicare.
  • If working in a procedure-based department, arranges appointments for all procedures on a regular basis, educating each patient on pre-exam and, if required, post-exam needs within scope. Patient reminders, results, and recall letters are organized, generated, and distributed.
  • In a timely and structured manner, it establishes files, manages information, and scans medical data.
  • Handles, organize, and answers incoming office communication, including mail, email, faxes, and phone calls, as necessary, and directs inquiries to the relevant employees.
  • Plans, supervise, and directs To ensure cost-effective departmental expenditures, keep a supply inventory at the front desk.
  • Attends departmental staff meetings and gives input.
  • Check medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) guidelines. Informs the patient about important coverage/eligibility information, Identifies patients who will require Medicare Advance Beneficiary Notices (ABNs) of non-coverage, and keeps proper authorization records inside the EM
  • Fills out the Medicare Secondary Payer Questionnaire for Medicare enrollees in compliance with Centers for Medicare & Medicaid Services (CMS) guidelines.
  • Mentoring Just Culture Principles and Organizational Values
  • Expected to fully comply with all relevant HIPAA, EMTLA, and Joint Commission obligations by providing patients with the necessary accompanying literature.
  • Other responsibilities as allocated at the department and organizational levels

Qualifications You Will Need for Patient Care Navigator

Any experience in the healthcare department is preferred. Any previous admitting or clerical experience, as well as medical terminology, is also seen as a benefit.

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Duties as a Patient Care Navigator

  • Hours: 08:00-16:30, with the option of working 07:30-16:00, 08:00-16:30, or 08:30-17:00.
  • Checking people in for appointments and correctly confirming demographic information.
  • Ensures that all check-in processes are performed and that patient wait times are monitored, conveying changes to the patient as needed.
  • Reads and translates insurance answers
  • Comprehends general rules and insurance rank requirements to effectively allocate primary, secondary, and tertiary insurance per encounter.
  • Guarantees that the patient receives the essential transparency and privacy information, as well as legal and financial signatures
  • As needed, communicates financial responsibilities to patients and collects money at the time of service.
  • explains the aim of and fills out the essential regulatory documents with the patient
  • Accomplishes the participant’s visit by scheduling any required follow-up appointments, which may include specialized or supplementary services.
  • Processes multi-channel patient and/or physician requests for appointments, referrals, prescriptions, and complaints.
  • Informs patient or guarantor of impending financial obligations, such as copays, deductibles, or 50%, and collects appropriately.
  • Follows departmental standards while doing cash posting.
  • Follows organizational and HIPAA rules, as well as privacy procedures, patient confidentiality, and patient rights.
  • Confidentiality must be respected at all times.
  • Maintains and releases medical records accurately.
  • At the time of the encounter, assists with referrals and pre-certifications.
  • Uses and maintains patient recall and reschedule lists correctly.

Education you will need for Patient Care Navigator

You will need to complete at least three years of high school and get a high school diploma or GED. You will need some experience, too, such as 0-2 years of hospital clerical, general clerical, or customer service-related positions. You must be able to type 40 words per minute in order to get the job.


The salary of a patient care navigator really varies depending on experience and many other factors. However, the general average is almost the same everywhere. The average salary of a patient care navigator is $19.77 per hour in the United States of America. It may also vary, such as $37’000 per year. It can also vary between $18’500 to $62’000 and can also depend on a wide range of factors such as skill, bonuses, tips, and more.

Frequently Asked Questions

1.Does the salary of a patient care navigator vary from country to country?

Yes, the salaries can vary from place to place due to demand and the economy of the country.

2.Is it difficult to become a patient care navigator?

No, as long as you work hard for the job, it is not too difficult.

Salaries For Patient Care Navigator

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