What do you desire from your career? fulfillment, experience, or the chance to be a part of a large family? Whether you’re a fresh graduate or someone with years of experience, there is a place for you at TJmaxx. Tjmaxx is one of the largest retail chains in America that sell clothing apparel and housing accessories at predominantly affordable prices. According to the Boston Globe, it was founded in 1976 by Bernard Cammarata and has grown to be one of the top five retail chains in the country. Let’s know more about job opportunities at TJMAXX.
What Opportunities Are Available At TJMAXX?
Roles at TJMAXX
Tjmaxx has a wide range of roles available depending on what you want. As seen on the website, TJMAXX offers a variety of roles in sectors such as corporate, clerical, managerial, IT, and even distribution and logistics, with varying analyst roles.
Tech Roles
if you are looking for something more rooted in tech there are engineering and IT roles. These roles are perfect for individuals with IT-based degrees and engineering degrees. Some of these roles include front-end developers, system analysts, java scriptwriters, back-end developers, lead software engineers, and operation specialists. There are other roles available but these are by far the most common and popular.
Retail
If you’re looking for a role that is more customer-facing there are roles in Retail such as store manager, cashier roles, and clerical roles. Each role chosen gives the employee the opportunity to grow and venture into other careers within the company. Tjmaxx is an equal opportunities employer and does not discriminate based on age, race, sexuality, or gender identity.
Distribution And Logistics
Individuals looking to gain experience in logistics and supply management will be excited to learn that there are roles present that cater specifically to this need. Some of these roles include loss prevention specialist, distribution center operations manager, and general warehouse associate.
Salary Expectations
Depending on what sector you choose, the salary range present is very ideal, especially for individuals who are relatively new to the labor market. For most retail and clerical roles, wages are paid hourly, so the more hours you take the more you earn. The minimum wage for retail roles (store clerks, backroom assistants, etc) is $10 per hour. According to Glassdoor, the summary below provides a list of roles and their potential salaries;
| Job | Salary Expectation |
| Sales associate | $10.20/hr |
| Cashier | $9.91/hr |
| Store Manager | $75000/yr. |
| Assistant store manager | $59000/yr. |
| Customer service manager | $12/hr |
| Supervisor | $11.85/hr |
| Student | $9.85/hr |
The average salary of retail jobs at Tjmaxx, Data sourced from Glassdoor
People interested in IT roles will be pleased to hear that these roles pay up to $100,000-$150,000 per year.
Application Process
The application process is fairly simple, go to the careers page at https://jobs.tjx.com/ and click on the desired role, on doing so you will be redirected to a page with the job description and requirements. Applications can be made using either LinkedIn, Xing or the generic application form on the site. After making the application applicants will be asked to select interview dates most convenient for them and the next step as with every job application process is to prepare for the interview.
Tjmaxx provides support for individuals with disabilities who may be unable to attend a physical interview. Measures will be taken to ensure the applicant’s utmost comfort. The applicant’s wishes will be respected and steps will be taken to provide a supportive environment for these candidates.
Interview Questions At TJMAXX
Interview questions give the interviewer several insights into you as a person and allow applicants to showcase their best qualities to the employer. The interview structure is either a phone interview, a video interview via Skype, Zoom or Microsoft teams or a face-to-face interview. Depending on the desired role, a presentation and personality test may be involved to a certain extent. According to Glassdoor, the following interview questions are most commonly asked;
Tell Us About Yourself
This particular question is asked by interviewers so as to get an insight into you as a person. Start with education history, previous work experience, and favorite hobbies. Keep your answers straightforward and simple while making sure your explanations are brief and on point.
Tell Us About Your Previous Work Experience
Make sure you have read the job description and underline any experience that you had in your previous job that may be related to the job description. Be sure to state all necessary experience and if possible relate it to the soft skills that the employer requires in the job description. For example, if the job description requires a diligent person, identify situations in your previous job experience where you have displayed this quality.
Why Did You Leave Your Previous Role?
Most people are at a loss on how to answer this question, rather than saying something as straightforward as “I was fired” or “I just felt like it” explain to your employer that you needed more room to grow and how you wanted a challenge. Let them know that you identify with the values of their company and see yourself as a good fit for them.
What Made You want to Work for TJMAXX?
A lot of interviewers ask this question because they want to understand what made you choose them. There are a lot of other retail companies out there so what was it exactly about this company that made you feel it was a good fit for you. Start by identifying that you align yourself with the company’s core values and even inform them of benefits that they offer that make you feel more than just an employee but rather as part of a large family. Be very straightforward in your answers and maintain good eye contact. This helps the interviewer to see how genuine you are about your response.
Why Should I Hire You?
People are often flustered by this particular question, it actually gives you another opportunity to sell yourself. Take some time to read the job description and identify the values and skills needed for this role. Assure the interviewer that you possess these values and skills then give examples of you displaying these skills in your previous role. The key to answering this question is moderation, only highlight skills that the employer is in need of and be passionate about the role.
What Does Team Work Mean To You?
Most companies value teamwork as such it is up to you to convince them that you can work well with others. For this question, highlight how you intend to contribute to the smooth running of the company and give examples where you and your fellow colleagues have come together to achieve a particular goal. State how your role was instrumental in achieving this goal and how you organized yourselves to achieve these tasks.
Why Do You Think You Are a Good Fit For This Role?
This question is often confused with the question why should I hire you? In this case, the interviewer is interested in knowing why you think you are a good fit for this role and not just the company. Comparing your previous experience to this role especially if they are similar can help, also identifying core skills that you possess that are necessary for this role can help greatly. For example, a managerial role will require leadership skills, show the employer how you have developed and used this skill in your previous role to achieve a goal and link that to why you feel you are suitable for the role.
How Have You Handled a Difficult Co-worker?
This is commonly asked to evaluate how you work with people and how you would fare in different situations. Most people make the mistake of appealing to what they think the interviewer wants them to do rather than what should actually be done, the most common mistake is answering the question by saying you would report it to your supervisor.
The best way to answer this question is to approach it from the unruly co-worker’s point of view, appeal to them, and inquire about their reduced quality of work. If that doesn’t work then you can go ahead and inform your supervisor about this. This answer shows that you not only value keeping up teamwork but you strive to create relationships with your colleagues.
Can You Multitask Effectively, Train, and Coach Others?
This seeks to engage your ability to carry out multiple tasks at the same time effectively. The best way to answer this question is to give instances where you have had to do multiple tasks and meet their deadlines. For example, if you were required to work on two projects and onboard new trainees you could tell the employer how you single-handedly managed these tasks and met your deadline. This shows the interviewer how you are able to organize yourself and sort out each task on the go.
How Have You Handled A Disgruntled Customer?
This question is not only tests your patience but tests your ability to diffuse highly volatile situations. Customer interfacing is very important and how you relate with clients is essential in most customer-facing roles. The best way to answer this question is to appease the customer, apologize for the inconvenience they have faced and try to fix their issue. How you speak to a customer is very important so rather than come off as rude, be gentle and empathetic. Put yourself in the customer’s shoes, this shows the employer that you are compassionate and handle issues with the level-headedness needed in such roles.
How Would You Describe Good Customer Service?
A role such as this requires you to have a little knowledge or insight into what you think good customer service means to you. Every individual has had to purchase something making them a customer so even if you have not worked in a customer-facing role, your insight as a customer will help. Inform the interviewer that politeness and the ability to help and guide customers is imperative to have good customer service. Give the interviewer scenarios where you have been faced with good and bad customer service and point out what you would do better in that situation.
What Hours Work For You?
The employer is interested in knowing how many hours you can work and what times may be convenient for you. Inform them of the hours you are willing to work but still let them know that you are not opposed to a bit of overtime. Retail companies are looking for individuals who are willing to put in the recommended hours to make the business run smoothly while still wanting individuals to maintain their own autonomy.
Other questions that require you to apply yourself or put you in real-life situations may be asked depending on the role you apply for. Be sure to maintain eye contact, be confident and smile. For video, interviews make sure you find a good spot with great lighting and a strong internet connection.
Benefits of Working at TJMAXX
Being an employee of Tjmaxx comes with some amazing benefits. Not only do employees get amazing employee discounts which can be applied a few times a year, but there is also on-the-job training. As such newer recruits need not fear their lack of experience in such roles. Lastly, Tjmaxx gives employees the option to work when its most convenient for them, in this current climate flexible work hours are a necessity for people juggling more than one job or people with prior engagements
If you are interested in what you have read then this is your sign to apply for roles at TJMAXX!. Regardless of your background, there are a variety of roles available to interested individuals in various fields. TJMAXX creates an accepting environment for employees regardless of their background while allowing room for growth in their respective careers.
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