Mentioning fast food without mentioning McDonald’s is impossible. One always occurs after the other in the same sentence. Everyone has heard of McDonald’s, as it is one of the largest and oldest fast-food chains all across the world. Here, let’s know about McDonald’s Crew Member Job.
McDonald’s is responsible for the employment of over 2 million people (including franchise employees) around the globe, spread across 40,000 locations. Every country has one. It has cemented its place as the biggest fast-food company in existence. They have been generating billions in revenue annually, along with the net income as well. The reason behind their success is the Crew Members. They are the backbone of McDonald’s.
With the surge in employment at McDonald’s, one may wonder about the salaries of the Crew Members along with other questions regarding the duty and requirements to become a Crew Member at McDonald’s. If you are planning on joining McDonald’s, then this article has all the essential information that you are looking for.
Who is a Crew Member at McDonald’s?
Crew Members make up the majority of the workforce at McDonald’s. They are responsible for various tasks and duties, which they have to perform with utmost honesty and care. They are the attendants who greet you and take your order, they are also the cleaners who keep the store clean along with the cooks who prepare all your amazing food. Without them, there wouldn’t be any McDonald’s or any successful fast-food chain at all.
Salary of McDonald’s Crew Member
The salary of the Crew Members at McDonald’s depends entirely on their experience in the fast-food industry. A new hire gets an average of $9.84 per hour, amounting to $25,384 annually, including tips and incentives. Whereas Crew Members with 2-4 years of experience get paid an average of $15 per hour, which results in a whopping $38,745 annually with bonuses and raises. The significantly more experienced members get paid $25 per hour, which adds up to an average of an astonishing $59,386 annually.
The above figures are significantly higher thanks to the labor and minimum wage laws. Around a decade ago, Crew Members were getting paid $7.89 per hour, which only amounted to $17,486 annually. The huge leap in salary is encouraging various individuals to work at McDonald’s.
Though the above-mentioned salaries are just estimated amounts, those figures may change in the future and are highly dependent on your location and franchisee.
Duties of McDonald’s Crew Member
The average McDonald’s Crew Member has lots of weight on their shoulders. They have to ensure the smooth running of the restaurant along with maintaining the proper standards of quality food and service. There are various other duties that they have to follow, some of which are mentioned below.
Preparing the Meals and Drinks
As a crew member, this is part of your core duty. You must be capable of preparing the delicious meals that people all over the world love. You are also responsible for beginning the food assembly. Your duties also include toasting the bread, wrapping the food with a paper wrap, customizing the meals according to the customer’s needs (ex. Putting additional condiments like cheese, sauces, or vegetables.), adding the meats, and heating the food as well.
Welcoming guests, Processing, and Taking orders
You must be very welcoming to the guests as soon as they approach the counter. Greeting them is a must, along with taking their orders and processing them. Being polite and portraying excellent communication skills go a long way in ensuring maximum customer satisfaction. Always display the “customer is always right” attitude while dealing with customers and listening to their grievances.
Adhering to the Safety Guidelines
Not only do you have to keep the restaurant clean, but you also have to give equal attention to the kitchen by ensuring the cleanliness of it along with maintaining personal hygiene. Wearing the proper uniforms and sanitizing frequently will go a long way in increasing personal hygiene. You may also have to inform the pest control in cases of any outbreaks. You are also responsible for mopping the floor, wiping the tables, and changing the trash cans if they are filled.
Processing delivery orders
You may receive delivery orders through telephone or the McDonald’s app and website. You must process them along with the various other in-store orders. Informing the delivery persons of the address and meals will also ensure the safe and smooth delivery of the meals.
Processing and Packaging Take-out Orders
Most take-out orders are fulfilled through the drive-thru. You must take and package the orders after processing them. This may turn hectic as drive-thru customers are usually in hurry. Managing time and delivering the meals on time is guaranteed to reward tips.
Handling Cash Register
You are responsible for supervising and ensuring proper usage of the cash register. You must be able to utilize the cash register correctly and help your lagging coworkers in the same. You must also store the daily profits in the safe after the end of your shift. Proper training will be provided before your work commencement.
The Attire of the Crew Members
The new hires may be confused while picking the proper work attire. As you may know that the uniforms are provided but there are some sets of rules. Below there are some essential mandatory rules to follow before picking the attire.
You will be provided with:
- Nametag
- Uniforms and Aprons
- Hats or visors
You must carry the above items before your duty at McDonald’s. You are responsible for keeping them clean. You are expected to provide your trousers. Black and dark blue are the most acceptable colors. You must avoid wearing wide-legged jeans, skirts, shorts, or track pants at any cost, as proper professionalism is expected from your side. Arriving to work with all the mentioned uniforms and attire is mandatory.
Requirements to become a Crew Member at McDonald’s
There is a serious amount of dedication required to become a crew member at McDonald’s. On the surface, the tasks may sound easy but it has various challenges which can not be resolved without swift actions. The multitude of tasks require skilled staff, the requirements to become a Crew Member at McDonald’s are mentioned below.
- Clear English Communication Skills
- Prior experience in the fast-food industry (depending on the franchise)
- Minimum of 16 years old (the age requirement is higher in some states)
- GED or High school diploma or it’s equivalent (Some franchises do not require this)
- Mathematical skills for optimal handling of stressful situations.
Clear communication skills are a must at all McDonald’s, especially if you’re the cashier or the order recipient. The chances of getting hired are more if you have prior work experience in the fast-food industry, especially as a crew member. The minimum age may vary depending on your state but the average is 16. Mathematical skills ensure a smooth operation in the workplace to avoid any unnecessary stressful situation.
Benefits for the Crew Members
There are various benefits provided to the Crew Members at McDonald’s. A similar naming scheme is seen for the benefits, as it is called McCourtesy. McCourtesy was set in place to supplement the base income of the crew members and optimize their performance with perks and benefits to provide them with stability. Some of the McCourtesy benefits are mentioned below:
- 401(k) Matching
- Paid Breaks
- Flexible schedules
- Health Insurance
- McScholars (tuition reimbursement and matching program)
- Discounts on meals
- Stock purchase plan of McDonald’s (McStock)
McDonald’s cares about its staff, as they are often leading a hectic life. Along with the aforementioned benefits, crew members are also provided pay for performance, meaning that their performance is always up for reviewing and they get rewards through raises and promotions as well.
Alternative Jobs at McDonald’s
If being a Crew Member isn’t your forte then worry not, you can still work at McDonald’s in a different position. Below we have mentioned alternatives to Crew Member jobs at McDonald’s along with their duties and salaries.
Cook
A cook at McDonald’s is responsible for the quality meals prepared, including burgers, fries, and even desserts. The cooks have to make sure that all the meals adhere to the safety and general McDonald’s standards while focusing on the recipes with great detail. You will be given the task of preparing meals during the breakfast, lunch, or dinner hours, depending on your shift. You are also required to work rush hours, for which you get salary bonuses and incentives. You must also communicate clearly and efficiently with your coworkers. You are given the most important role of keeping the kitchen clean and ensuring cleanliness and adhering to sanitary guidelines.
On average, the Cooks at McDonald’s are paid $9 per hour which amounts to $25,332 annually, this amount includes bonuses and incentives as well. This may be a hectic job for some individuals.
Shift Manager
Shift Manager leads the charge of the restaurant to ensure the maximum workflow without any interruptions. A shift manager typically provides great leadership to the managers and the crew. As a Shift Manager, you will be responsible for the scheduling of each shift, managing the inventory, ensuring quality in food production, addressing and talking to the customers, training, and management of the crew, organizing meetings with the entire staff, supervising the performance during the shift and especially during the rush hours.
Annually, Shift Managers make $34,353 which results from $12.24 per hour on average. With excellent leadership and performance, they may be rewarded with raises and further promotions.
Department Manager
The Department Manager is the head of the whole branch. The Department Managers are at the forefront of the service, ensuring only the best for their customers. As a Department Manager, you are responsible for delegating work to the staff members, checking on their progress, and informing the outcomes to other managers. You are also responsible for the sales promotion along with training your staff to provide friendly and warming service.
The average salary of a Department Manager is $46,245 annually.
Conclusion
The McDonald’s Crew Members are handed a great deal of responsibility. They have to ensure every aspect from cleaning to food serving. They are being paid better than their historical averages of a decade back, this encourages more individuals to join McDonald’s as they are always hiring. There are various alternatives to a Crew Member at McDonald’s so the potential staff can choose a position that they are comfortable with.
Everyone is welcome at McDonald’s, regardless of race, ethnicity, and orientation, as they have managed to build an inclusive space for anyone willing to serve and satisfy other people’s needs.
Frequently Asked Questions (F.A.Q.) on McDonald’s Crew Members
Below there are answers to some persistent queries that a reader must have in their mind regarding Mcdonald’s and their crew members.
Q. Will, I get paid monthly as a crew member at McDonald’s?
A. It depends largely on the franchise, as some outlets prefer paying out bi-weekly and the others, monthly. In the case of bi-weekly payments, you will be paid on the 5th and 20th of every month. You must enquire with your store manager regarding payments.
Q. How long is the hiring process at McDonald’s?
A. After you apply online or in-store, your application may take a few days to process and examine, after which you will be called for an in-person interview. Extensive Background checks take place which provides the outcome of your hiring. So the whole process may take anywhere from five days up to one week.
Q. Is the training process paid for new staff?
A. Yes! You get your hourly wage for the whole duration of your training period.
Q. How many hours do you get to work at McDonald’s?
A. Typically 8 hours, part-time can last for 4-5 hours daily. This includes serving and cooking food, cleaning the kitchen and the store.
Q. Can I work overtime at McDonald’s?
A. Some states do not allow over 40 hours per week of labor, you may contact your manager to discuss it further. But in some states, it is allowed and you get paid to work overtime.
