Have you always wanted to fly and be on top of the world? Have you always imagined what it would be like to do a job that requires you to work up in the air? If yes, you’ve landed on the right article. JetBlue airlines can be your dream destination to work! We will present the Jetblue Interview Questions here.
JetBlue is an award-winning airline that offers many jobs in various fields as flight attendants, pilots, customer care, and more. To land a job in JetBlue you have to go through an interview where you are inquired of everything from your prior experience to your motive behind taking a job at JetBlue. Don’t worry, we’ve done the work for you to prepare you for your JetBlue interview and help you land your perfect job.
Jetblue Interview Questions
To know everything about what they ask in an interview, how to answer, and what to answer, don’t miss a word!
- JetBlue Airways places a premium on personality fit. What attributes would you borrow to characterize your identity?
Behavior and identity are not the exact aspects. The pollster wishes to know more about your traits vs your sincerity. Buzzwords like introverted, energetic, and confident come to mind.
Example: “My demeanor can be described as accessible, lighthearted, and upbeat. If my coworkers and supervisor were asked, I believe they would say the same thing about me.
I am self-assured and determined. I hope these are the values you’re looking for in your employee.”
- How much salary do you expect?
Using your current wages as an example is the easiest way to convey your pay expectations. Be frank and truthful. When it comes to salary-related issues, transparency is the best option.
Example: “Currently, I am paid a base income of $45,000 per year, with the possibility of a 20% annual bonus. My wages last year were $52,000, and I’d like to have them the same or slightly higher this year. Even though my current wage is $45K per year, I am looking for a career that pays $52K. Because I work for a tiny company, they are unable to provide me a fair salary in comparison to the industry standard.”
- What kind of emotional impact does a setback have on you and your work?
Setbacks cause tension and disappointment in different ways for different people. Discuss with the interviewer how you generally deal with working difficulties.
Example: “It’s always sad and depressing to have a setback, but I understand that it occurs from time to time. If I have a severe setback, I will debrief with my manager for a few minutes and examine what I may have done differently. Then I’m on to the next thing!”
- List the top three qualities that will make you a valuable member of the JetBlue Airways team.
When asked to identify your top capabilities, try to match your rock-star abilities to the requirements specified in the job description. Which of your talents are most relevant to this position with JetBlue Airways?
Example: “I see that your job description calls for candidates that are well-organized, honest, and customer-focused. These abilities are at the top of my priority list, but I am also a proven leader who works well under pressure.”
Try to use a variety of words that the interviewer isn’t used to hearing. Make your mark! Here are some suggestions:
- Flexible
- Helpful
- Active
- Spontaneous
- Willful
- Creative
- Responsible
- Clever
- Tell me about yourself?
Use correlated examples to support your answer and structure your answer nicely by talking about interests, past work experience, and education. Make sure the chat isn’t too long or dull. Because your name is already on your resume, do not introduce yourself to the interviewing panel.
Example: “I have a bachelor’s and a master’s degree in hotel management which has taught me a lot about the right hospitality practices and attitudes. I also have experience working as a flight attendant in another airline and believe that I will prove to be the right fit for the position of a flight attendant as I follow the principles of care, safety, and integrity which are also some of the core values of JetBlue.
- In your terms, how would you portray JetBlue?
Discuss the company’s history, as well as the accolades and recognition JetBlue has garnered over the years. You can also discuss Jet Blue’s corporate headquarters and whether or not you are familiar with the airline’s customer loyalty program. You can also discuss Jet Blue’s key principles, which will assist you in becoming a member of their team.
Example: “JetBlue Airways (stylized as JetBlue) is a significant American low-cost carrier and North America’s seventh-largest airline by passenger traffic. JetBlue Airways is headquartered in the Queens borough of New York City’s Long Island City area, with corporate offices in Utah and Florida.
JetBlue is a multi-award-winning airline whose goal is to ‘restore humanity to air travel.’ The airline achieves this through providing value, service, style, and comfort to its customers—as well as to its staff, who are all referred to as ‘crewmembers’, which is another reason that drives me towards it. JetBlue has been flying since 2000 and today employs over 14,500 people in 71 cities.”
- Give me an example of a moment when you were proficient enough to interact well with another individual, even though that person did not admire you tete-a-tete (or vice versa). What steps did you take to haggle with the circumstance? What challenges or problems did you have to overcome? What strategy did you wield to deal with them?
The first step is to state the personality differences to provide context for the interviewer. Second, you’ll want to talk about how that affected the scenario. Third, demonstrate how you were able to adjust to how the person preferred to be communicated with to achieve your objectives.
Example: “In my prior experience as a flight attendant, I came across some crew members who did not agree with me on some point or the other. Maybe because I am a brutally honest man. In such situations, I would never talk badly about them behind their backs but rather always try to work it out through a healthy and fruitful conversation. This strategy has helped me turn some of my greatest critics to my best friends.”
- Do you acknowledge you are overqualified for this JetBlue Airways role?
Tell the interviewer you have the understanding and aptitudes to accomplish the job prerequisites, regardless of your previous work experience or educational background.
Example: “I believe that I will be able to do justice to the job as I have the right educational requirement, the needed skill set, and sufficient experience to excel in the position. I also am a vigilant and tireless worker which will all be a boon to the company.”
- What is the most crucial facet of this job? What makes the work at JetBlue Airways challenging?
Make sure that you mention the following points in your answer:
- Information about the heading: Job title, salary grade or range, reporting relationship (by position, not by an individual), hours or shifts, and the possibility of overtime or weekend work should all be included.
- The job’s main goal is to: List broad responsibilities as well as explanations of important jobs and their purposes, as well as relationships with customers, coworkers, and others, as well as the expected outcomes of incumbent staff.
- Qualifications: Describe the educational, work experience, training, and technical abilities required for this position.
- Special requirements: This should include any unusual circumstances that apply to the position. JetBlue Airways is a low-cost airline (for example, massive lifting, disclosure to temperature peaks, lengthened standing, or long journeys).
- Responsibilities and obligations of the job: Only two aspects of job responsibility are critical: identifying tasks that account for 90 to 95 percent of total work and listing tasks in order of time spent (or, sometimes, in order of importance).
Example: As a flight attendant, I would be required to ensure great customer service throughout the flight and make sure that every need of every passenger is catered to efficiently. I have the basic education required for the job as I hold a master’s degree in hotel management, I have the right skills through various vocational courses that I have done in my past and also the apt experience as I have worked as a flight attendant before.
- Can you tell me about a moment when you had to let a buddy go?
If you’ve ever had to fire someone, tell about how difficult it was for you, but that you did it objectively.
Example: “Yes, there was a time in my career when I had to choose between the company and my comrade. I chose the company. Although it was personally grueling to let go of a friend, I did it objectively as it was in the best interest of both the company and my friend to find a better-suited job for himself.”
- What are your weaknesses?
No one enjoys answering this question because it necessitates a fine balancing act. You can’t pretend you don’t have one; you can’t fool the interviewer into thinking a personal weakness is a strength.
Example: “Sometimes, I work too much and don’t maintain a work-life balance.
But you shouldn’t be so honest that you throw yourself under the bus. So don’t say something like:
Example: “I’m not a morning person, so I’m working on getting to the office on time.”
- What do you consider to be your most significant career achievement?
Nothing shouts “hire me” as a track record of delivering outstanding outcomes in previous positions. Don’t be hesitant when answering this interview question at JetBlue Airways! Using the S-T-A-R approach is a fantastic way to do so: Set the scene and the work to provide background information for the interviewer.
Example: “In my previous employment as a JetBlue Airways, it was my function to oversee the invoicing process”
But spend the majority of your time describing what you did (the action) and what you accomplished (the result).
Example: “In one month, I streamlined the process, saving my group 10 man-hours per month and reducing invoice errors by 25%,”
- Would you retire if you had enough money?
Just be truthful. If you want to retire, say so. However, since you are unable to retire and the interviewer is aware of this, simply state that this is the type of work you prefer to undertake. If you don’t want to retire even if you had the money, explain why. For most people, work is a vital part of their happiness, and many will not retire even if they can.
Example: “Even though many people long for their retirement days to live a stress-free and easy life, I am one of the few who would not like to retire from work even if I was a billionaire. My work makes me happy and flying is my passion. I want to do it till the last day of my life or at least till my limbs support me to do so. So, no I would not like to retire even if I had enough money as it is not for the monetary gains that I am taking up this job or any job that I have ever done in my life for that matter. It is only for the satisfaction that I receive after a tiring and productive day that keeps me driven.”
- How do you usually deal with disagreements? Could you give me an example?
To begin, determine the source of the issue. Second, figure out the best course of action for achieving the best potential result. Third, take steps to implement remediation strategies.
Example: ” In my prior experience as a flight attendant, I came across all sorts of passengers. Some were extremely polite and cooperative but then some were quite difficult to deal with. Either case, my strategy was to do my best to explain to them the reason behind their dissatisfaction, never answer back or fight with any passenger and later compensate for the inconvenience that they had- this last trick worked wonders! I was able to turn the haughtiest passengers into cheerful faces.”
- What is your best JetBlue Airways strength?
Now is your chance to shine. At JetBlue Airways, keep in mind that the interviewer is searching for work-related abilities. Mention things like being an excellent motivator, problem solver, working well under pressure, being loyal, having a positive attitude, being willing to learn, taking initiative, and paying attention to detail. Whichever option you choose, be prepared to provide examples that demonstrate this skill.
Example: “My biggest strength, I believe, is my capacity to interact with the passengers. Working with people has always been something I’ve appreciated because it brings a lot of variety to my day. I’ve worked with customers over the phone and via email, but I’ve always preferred dealing with them in person. Last year, I received a customer service award for how I handled multiple client concerns in my prior position as a flight attendant. I was able to overcome the difficulties, go above and beyond for the best experience of the passengers onboard and even gain additional business from those passengers in future.”
Closure
So, these were the questions that they will ask you in your interview at JetBlue. We believe and we hope that we have given you a good picture to understand what the right answer demands and also, how to answer it perfectly. Remember, do your homework, read about JetBlue Airlines as much as you can, and be confident. These two jobs are done, and you’re ready to take up your next job and fly high!
Have a great JetBlue interview!
Frequently Asked Questions
- How long does it take JetBlue to hire someone?
Getting a job with JetBlue Airways might take anything from a week to a few months, depending on the role. Managers may request that the candidate returns for more interviews. Before being employed, all positions require a background check and a drug test.
- Is JetBlue a good place to work?
The average hourly compensation at JetBlue ranges from $19 per hour for a Reservations Agent to $275 per hour for an Airline Pilot. Employees at JetBlue give the company’s overall compensation and benefits package a 3.7/5 rating. At JetBlue, the highest-paying position is Captain, which pays $329,348 per year.
