Salaries for Desktop Support Technician

Desktop support technicians help in maintaining the computer-related infrastructure of different organizations. They assist individuals who experience difficulties in information technology-related aspects. Let us know about the salaries for a desktop support technician.

Salaries for Desktop Support Technician

They serve as helpers who troubleshoot the different issues of organizations related to the functionality of their system so that it remains in line with the goals of the business. Mainly they install, maintain, and troubleshoot the required hardware and software, both onsite or offsite, for colleagues or the clients of the company.

The desktop support technician in the US, on average, earns $73,054. This also includes a 5% bonus constituting an amount of $3,425. 100% of the desktop support technician receive their salaries with profit. Although the average is $73,054, on an individual basis salary falls between $33,757 and $108,366. The average salary per month is $6087.83, per week is $1521.95, per day is $304.39 and per hour is $38.04. New York has desktop support technicians who earn 48% more than the US average at $108,366.

This article will describe the role of desktop support technicians, their qualifications and certifications, job requirements, and the salaries they earn in different states.

Role of Desktop Support Technician

The role of desktop support technicians has gained importance more than ever because of the increase in technological usage globally.

  • A Desktop Support Technician removes the errors originating in desktop computers within the organization or at the field site where they have been designated.
  • The desktop support technicians have become the backbones of IT organizations, who are responsible for installing and maintaining the workstation equipment.
  • They remove and replace computer devices as well as set up hardware and software on the operating systems of the organization or the clients.

Educational Qualification

Every company has its requirements for the qualification of the job of a desktop support technician. They require computer knowledge for sure but not necessarily any postsecondary degree.

Many employers accept associate degrees for desktop support technicians whereas some prefer applicants who have a bachelor’s degree in IT and computer science.

Desktop Support Technician Certification

Vendor-neutral certification providers offer certification programs that authenticate the knowledge of Desktop Support Technicians. Companies prefer Desktop Support Technicians who have certifications in relevant products and services that which company utilizes. Following certifications enhance the career path of Desktop Support Technician and help in bringing growth in their salary meter. 

  • MCSE (Microsoft Certified Solutions Expert)
  • HDI – Desktop Support Technician Certifications
  • MCDST (Microsoft certified desktop support technician)
  • CompTIA A+/ Network+, Microsoft, and Cisco certifications.

Job Requirements and Salary Modifications

  • Bachelor’s degree in Computer Science becomes a positive feature for bringing competitive entry-level salary.
  • Prior experience as a desktop support technician and being Skillful in MS Office and IT-related brings chances of salary growth by 10% to 15% every year. 
  • Chances of growth in the job increase if you possess good coordination skills and communication. Being detailed oriented and having effective time management skills also help in becoming prominent and getting noticed among the higher management who raise salaries based on your skills and potential as well.

Salaries Based on Experience

Salaries vary with the number of years worked in the same field. The following chart shows the average calculation of salary with years of experience.

Level of experienceSalary
Less than 1 year $33,757-$35,675
 1 to 4 years $40,478-$49,883
5 to 9 years $50,920-$60,920
10 to 19 years $62,802-$84,529
20 + years$81,542-$108,366

Salaries in States

The Salaries of Desktop Support Technicians have been discussed below, in different states of the United States of America.

New York

The Desktop Support Technician in New York makes earnings between $90,793 and $108,366, 24%-48% above the national average Desktop Support Technician salary. It is 25% to 35% higher than the combined average salaries of cities like Phoenix, Seattle, Los Angeles, etc. The average bonus for a Desktop Support Technician is between $3,357 and $4,007. The average per-hour salary for the support technician becomes $47.28 to $56.44.

California

The Desktop Support Technician in California makes average earnings of $80,169 which is 10% above the national average Desktop Support Technician salary. It is 1% higher than the combined average salaries of cities like Phoenix, Seattle, New York, etc. The average bonus for a Desktop Support Technician is $3,741. The average per-hour salary for the support technician becomes $41.75.

Texas

The Desktop Support Technician in Texas makes earnings between $67,794 and $92,236, 7% below and 26% above the national average Desktop Support Technician salary. It is 25% lower than and 10% higher than the combined average salaries of cities like Chicago, Dallas, Los Angeles, San Francisco, etc. respectively. The average bonus for a Desktop Support Technician is between $3,179 and $3,410. The average per-hour salary for the support technician becomes $35.30 to $48.03.

Ohio

Earnings between $89,475 and $90,298 are awarded to desktop support technicians in Ohio which is 22% to 24% above the national average Desktop Support Technician salary. It is 18% higher than and 1% lower than the combined average salaries of cities like Salt Lake City, Seattle, New York, Los Angeles, etc. respectively. The average bonus for a Desktop Support Technician is between $3,308 and $3,339. The average per hour salary for the support technician becomes 46.60 to $47.03.

Wisconsin

Earnings between $71,739 and $88,671 are expected for desktop support technicians in Wisconsin. This becomes 2% below and 21% above the national average. It is 7% higher than and 39% lower than the combined average salaries of cities like Chicago, New York, Dallas, etc. respectively. The average bonus for a Desktop Support Technician is between $3,278 and $3,364. The average per hour salary for the support technician becomes $37.36 to $46.18.

Conclusion

Desktop support technicians tend to make good money. As in most jobs, it depends on the location and experience and how far they can go with the numbers in dollars. Starting level is average but with time Desktop support technicians reach salaries between $50,920 and $108,366 per year, which is very handsome as compared to other related jobs.

FAQ’s
  1. What percentage of tax applies to desktop support technicians?

An estimated average federal tax on the salary of a desktop support technician would be 22% annually. 

  1. What skills should a desktop support technician possess?

Knowledge, problem-solving, and teamwork are the main skills that must be possessed by a good desktop support technician.

  1. What do desktop support technicians in the US receive as salary?

The lowest and the highest salary in the United States are $33,757 and $108,366 per year respectively for a desktop support technician.

Salaries for Desktop Support Technician

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