Walmart got established in 1962 as a supermarket and a discount store. Walmart aimed to bring the products to the customers at prices that they can afford. The aim is the reason why Walmart offers heavy discounts on all products. Walmart puts a lot of focus on its corporate responsibility and the satisfaction of the customers. This focus is seen through the services that they provide. The first Walmart store got opened in Rogers, Arkansas. Sam Walton opened the Walmart stores with the vision that leadership is only gained through the will to serve. The success of Walmart Stores also depended upon the great and trustworthy associates who took their duties very seriously. Here is the topic- Walmart ZMS Job Description.
Walmart keeps offering several job positions to take forward the legacy started by Sam Walton. The associates who want to be a part of Walmart should believe in the core values of the store. They need to be honest, full of dedication and enthusiasm to work as a family to provide services to the customers.
Job Description and Duties Expected
A Zone Merchandise Supervisor plays an important role in the smooth functioning of Walmart stores. They have similar duties as that of a Manager and have the responsibility of several stores under them. The job of Zone Merchandise Supervisor is hectic and requires a lot of energy and planning for the proper execution of the roles that are assigned. There is a hefty amount of management skills needed to do the job of a Supervisor with full justice. The duties of a Zone Merchandise Supervisor are-
- One Zone Merchandise Supervisor holds the responsibility of several stores and departments.
- They have to supervise and assign duties to other subordinate employees.
- They have to develop strategies to achieve the desired daily and monthly goals.
- They give training and guidance to employees and make sure that the rules and ethics of Walmart are diligently followed.
- They have to make sure that there is no cheating in the stores. They also look into that the claims and returns are filed periodically and completed on time.
- They are expected to initiate decisions and solutions for solving the problem.
- They also look into the safety and security of the Walmart stores that they are responsible for. They also ensure that a secure job atmosphere is maintained.
- Zone Merchandise Supervisor also looks into customer grievances and makes sure that the customers are left satisfied.
- They should have full knowledge of the products and services offered and promote the culture as well as the products of Walmart.
- They observe if there are any damages to the product or in the stores. If they find any deficiency, then they arrange for the solution to rectify the damage.
- Zone Merchandise Supervisor also constructs and maintains the statistical data to gauge the performance of Walmart stores under his/her supervision.
- They sometimes have to hire other employees through interviews and overlook sales prosperity.
Skills Required
- The employee at the Zone Merchandise Supervisor level at Walmart should be clear-headed and solution-oriented. They should be able to meet deadlines and work under pressure. The employees are expected to know about the statistics of Walmart to be able to guide other employees towards the target of the brand.
- The employee should possess leadership qualities and have the ability to work as a team, in collaboration with each other.
- The employee should be highly dedicated and responsible. Customers and employees at Walmart should be able to depend on the Zone Merchandise Supervisor for their problems and guidance.
- The employee is expected to have a positive outlook on situations and have the ability to motivate others towards their goal.
- The employee should have good communication skills which comprise listening skills as well.
- Multitasking and other technical skills like computation, use of technology, maintenance of inventory, etc. drive the employee at Walmart.
- Employees having prior experience in this field of supervisory position are preferred for the job.
- Administration and Management are the core skills required for the position of Zone Merchandise Supervisor.
- The employee should also have good observation skills to be able to gauge the strengths and weaknesses of other employees and also of Walmart.
- The employees should have a focus on customer service and should have detailed product knowledge to devise plans.
Hiring Age
The candidates should be at least 16 years old to be eligible to get hired at Walmart. But this age requirement is only for part-time jobs.
For full-time jobs, the candidates need to be at least 18 years old to get hired. But for the position of Zone Merchandise Supervisor, prior experience is needed. So, even if you cross the 18 years threshold, you need to have experience in management to be able to get hired for this position.
Salary
The average salary of a Zone Merchandise Supervisor at Walmart is $16 per hour. The pay can range from $10-$27 hourly. Zone Merchandise Supervisor is the highest in the hierarchy of hourly salaried positions.
According to the statistics of over 190 stores of Walmart, the salary of a Zone Merchandise Supervisor is between $19,769- $102,839 annually. With additional bonuses and benefits, the pay range comes out to be higher than the average salary.
Benefits
- Walmart provides an environment conducive to growth.
- The employees get training to improve their skills to make them more capable of promotions.
- The employees also get digital training to make them get along with new-age technology and use it to their advantage.
- The employees get sick leaves and some paid time off to maintain a healthy work-life equilibrium.
- Walmart believes in diversity and inclusion. Hence, it has a diverse environment where people can learn a lot through interacting with each other.
- Employees are given health packages and insurances.
- Walmart provides Live Better U (LBU) education program wherein it will provide all the tuition fees for the employee if they are interested in pursuing further studies.
- Walmart holds several welfare days such as Health Welfare Day where they make their employees aware of the importance of physical and mental health.
- The employees also get additional discounts on Walmart products.
- 401(k) rule applies to the employees.
- To handle the COVID’19 Pandemic responsibly, Walmart has initiated several health and safety measures to protect their employees as well as the customers. They had also held camps to get their employees vaccinated.
- Employees are also eligible for retirement plans.
Conclusion
The role of a Zone Merchandise Supervisor is integral to the working of Walmart. They need to be attentive and get into the details of the working of each store to provide seamless services to the customers.
The candidates interested in working at Walmart as Zone Merchandise Supervisor need to fill an application form and submit it. The applicants are required to fill in all their details in the form. The details will include the name, address, email, employment, educational background, and they also need to authenticate their eligibility to work at Walmart. There will also be a small survey to gauge the candidate’s ability to pursue this job. The questions will be based on scenarios. If your candidature matches the requirements at the store, then you will be called for an interview.
The job profile of a Zone Merchandise Supervisor is varied and challenging too. But being selected for this post will provide good opportunities to progress in the field of retail.
