Hospital Volunteer Interview Questions – How To Answer?


An individual who works voluntarily in the medical field is known as a hospital volunteer. They work unpaid at a variety of healthcare facilities and mostly under the supervision of nursing staff, physicians, and other medical professionals. While still in high school, some people decide to volunteer, either because they have a passion for the healthcare field, want to learn how to give back to their society, or need to fulfill community service requirements set by various educational institutions. Let us know ‘Hospital Volunteer Interview Questions’.

Hospital Volunteer Interview Questions

Volunteering in a hospital may frequently involve participating in an interview. As with any other job interview question, the initial questions asked are broad inquiries that can reveal information about your personality and assist in determining your suitability for the position. One can then anticipate background and experience-related questions to learn more about your volunteer activities and career preferences, followed by in-depth questions concerning education and experience. Interviewers may ask you questions of this nature to help them decide where to place you for your volunteer work at the hospital.

Hospital Volunteer Interview Questions

To assist you in preparing and leaving a lasting impression, in this article we will be discussing hospital volunteer interview questions and their responses.

1 . What were your duties during your previous volunteer positions?

By asking such questions interviewers want to know that you are aware of your responsibilities as a volunteer in their organizations, if you have previous experience then give some instances of former tasks you completed. And if this is your first time then you should talk about duties related to your job to show them that you are aware of the current position’s requirements.

You may answer in the following line “my recent volunteer job was in an elderly care facility’s activity department. It was a great experience working as a team with the director, physical therapist, and other volunteers. We were organizing various activities for elderly patients that involved interactions, physical exercises, logical reasoning, and creativity.”

2. Tell us about those skills which you think assist you in achieving success.

Interviewers might want to know how you use your abilities to help others in a volunteer capacity. So, in your response, you can talk about how you use your interpersonal and communication skills to support hospital workers as a volunteer.

Example: “I believe that as a volunteer, my strength lies in my interpersonal connections and communication abilities. I value being able to establish rapport and supportive relationships with people, and this has significantly improved my performance in volunteer activities. I have assisted hospital patients and inhabitants of nursing homes in finding emotional and mental comfort by using active listening techniques.  These qualities have allowed me to interact with more people. My techniques of communication have also assisted me in implementing staff feedback to improve volunteer services and welcome new volunteers to the facilities I volunteer in.”

3. Why would our hospital think you’d be an excellent volunteer?

This question enables interviewers to better understand how you want to assist hospital employees and how your qualifications can help foster a welcoming and caring atmosphere for the patient. Use your response to reflect the sympathetic and caring side of your personality. Also, your answer should show how you use criticism positively and use them to improve as a volunteer.

Example: “I know your hospital provides specialized healthcare services exclusively for youngsters seeking cancer treatment. I formerly worked as a childcare provider, where I learned some of the strategies and games to keep kids occupied and amused. I’m passionate about creating a joyful and caring environment where kids can learn and interact, and I will be happy to use my experience for your company.”

4. What volunteer opportunities are you interested in?

This query may be used by interviewers to ascertain the regions of the hospital where you can volunteer most effectively.  This is a great opportunity to specify some of the pursuits you have an interest in or some of the procedures you wish to learn more about to advance your professional or academic studies.

Example: “I’m finishing up my pre-med coursework and intend to enroll in medical school after receiving my bachelor’s degree. I can learn more about the assessment protocols in the emergency unit by volunteering here. I aim to assist your admission personnel in the emergency room by submitting admission and discharge records, welcoming patients, and assisting staff in keeping track of ER wait times because I intend to become a trauma surgeon.”

5. Tell us about an occasion when you offered a recommendation that helped your volunteer program become better. What was the result?

This query can help interviewers understand how willing are you to support the organizations. Demonstrate your ability to take the initiative necessary to succeed as a volunteer and produce excellent results.

Example: “Through a volunteer program – I once helped out in a hospital where hardly any volunteers come for services. I proposed the program coordinators establish a digital communication channel so they could manage accepting and onboarding new volunteers, track the number of volunteers already present, and give alerts about open volunteer jobs. This made it easier for my program coordinators to manage volunteer activities and compile volunteer placement information.”

6. What Tasks Are Carried Out by Hospital Volunteers?

The interviewer will ask such questions to understand whether you have basic information for the role you are applying for. While responding to such queries you should focus on the positions you might need to play.

Example: A hospital volunteer is responsible for performing certain obligations and activities that assist hospital staff members in their day-to-day job. The duties related to the management of patients includes monitoring medical records, taking routine rounds to patients’ room, supporting discharges, making call-backs, buying new materials according to the instructions provided, aiding medical personnel, finishing the assignments given to them, and assisting staff in doing their jobs.

7. What skills do you think a  Hospital Volunteer should  Possess to fit in the job?

 You should be prepared for such a question as it is most commonly asked. You make a list of the qualities a hospital volunteer ought to possess and highlight those skills which you think you have.

Example- “I think  for being an effective hospital volunteer  one should have a particular set of skills and personality attributes such as a friendly and positive attitude, a pleasant demeanor, honesty and decency, kindness and generosity, patience while dealing with patients, the ability to do teamwork, the ability to take action, excellent communication skills, dependable and intuitive.”

8. What are the challenges you face in your previous job and how did you overcome them?

The interviewer is curious to know about your efficiency to face difficulties in the workplace. You should convince the interviewer that you can overcome challenges with ease.

Example: “Since I’ve never volunteered at a hospital before, I can’t say if there have been any challenges. However, when I volunteered once, money was generally a problem. I came up with a scheme that entailed people contributing to my fund-raising efforts to reach the set volunteer goal.”

9. Describe Your Daily Routine as a Hospital Volunteer

The interviewer wants to know if you are aware of the situation. Here you have to mention the volunteer healthcare staff’s daily schedule.

Example “I’ve never volunteered at a hospital before. However, I think that aiding and engaging with other patients will take up most of my day. I picture myself arriving at the hospital early to help folks find their way around. To receive instructions for the day, I will also communicate with doctors. The doctors will determine the work to be done.”

10. Share your experiences as a volunteer in your previous job?

Such questions are asked to know your relevant experience that might be helpful for this position. Talk about those experiences that will enhance your resume.

Example: “I enjoy assisting people in their daily lives, but working in a hospital and having frequent contact with patients has always felt quite weird. My local hospital was where I initially volunteered, where I picked up a few tips on how to interact with patients and assist those who are unable to move correctly. I also gained some first-aid knowledge that has aided me in my day-to-day activities.”

11. What approach and attitudes should you keep for this Position?

The interviewer is trying to determine if you are prepared for this position and if you have the correct attitude. Describe how you will carry out your job function in detail.

Answer: “In my opinion, a hospital volunteer must be compassionate towards the suffering of the patients. He or she ought to be aware that these people require a lot of assistance. There are times when patients are irritable, at that moment a good volunteer should show lots of patience while taking care. The best course of action is to treat them as if they were e family members.

12. What is your biggest challenge in this position?

Identify any difficulties you foresee this role having. The recruiter wants to know your ability to learn new things. 

Answer: “Since I’ll be assisting and interacting with a variety of individuals, I believe that this work will be enjoyable for me. The time constraints and stringent circumstances, nevertheless, I believe can occasionally be difficult. I don’t think this will be an issue though because I’m a quick learner and adapter. I’m capable of handling it.”

13. What Keeps You Motivated at Work?

The interviewer is looking to see if you have initiative. In your response, you should describe motivation related to the subject matter.

The work can be demanding at times, and it might feel overwhelming. But I always choose to see the bright side of things, and I find encouragement and optimism in the smiles I see on the faces of the patients I assist and engage with. What I love most is taking care of them and providing them with comfort and care. The thing that drives me the most is this. 

14. Tell an incident when you feel that you failed in the role of hospital volunteer and what you learned from it?

The interviewer is interested in how you respond to failure. Youu sYoud be sincere when answering this question and emphasize the lesson you learned.

Answer: “I think mistakes can be learned from, and I think you should never give up. Because this is my first time applying for this position, I cannot say that I have failed. But I’ve made it a practice to take lessons from my mistakes and apply them to my everyday life.

15. How Do You Handle the Suffering You Witness in the Hospital Emotionally?

Show the recruiter how you control your emotion.

Answer: “I have a very balanced life and aspire to make my surroundings happy and peaceful. I consider myself to be a spiritual person, therefore I think that my prayers and meditation will be able to help me deal with what I will witness in the hospital.”

16. Do You Work Well in a Group?

The interviewer wants to see if you can adapt to a new team and continue to perform well. In your response, you should emphasize your major team roles.

Answer: “I have encountered numerous circumstances in which teamwork was required. I had to contribute, give it my all, and even make friends. Once I’m given my team duties and activities, they come naturally to me because I’m accustomed to working in groups. Working with others is considerably simpler than working alone.”

17. What expertise do you have in the Medicine field?

List any medical information you may already possess. Experience in this field will greatly improve your chance of landing in this position. So, if you have prior experience or knowledge of the medical field then list them. Also, mention the places where you worked in any medical institutions or have any interactions.

Answer: “It was my dream to work in the medical field and be in direct contact with patients. I’ve visited a few hospitals, but I can’t claim to have any medical training. However, I intend to begin my medical studies shortly and am hoping to comprehend the terminology and principles used in medicine.”

18. How will you manage an Upset Patient?

The interviewer wants to know if you have compassion for patients suffering. Outline your approaches to treating various patient types.

Answer: In a hospital, one encounters a variety of patients, all of whom should be treated with kindness. With great consideration and patience, even the most challenging patients may be managed. Compassion can get through anything.

19. Do you feel at ease performing hospital roles other than those involving patient care?

The interviewer wants to know if you’re willing to stretch yourself. Make it clear to the recruiter that you are willing to take on any duties associated with this specific position.

I am prepared to assume all duties that come with this position. I am aware that hospitals provide more than just medical care and demand hard labor from everyone. I will accept whatever role is assigned to me because I want to help the hospital in any manner that I can.

20. How Would You Describe Good Customer Service in a hospital?

The interviewer will test your ability to identify hospital scenarios. Persuade the interviewer that you comprehend the questions being posed.

Answer: I believe that compassion for patients is essential to provide outstanding customer service in a medical setting. In a medical context, I believe that providing outstanding customer service requires kindness for both the personnel and the patients. Patients appreciate employers who are sympathetic and empathetic to them because it makes them feel at ease. They desperately want to experience significant comfort at their preferred hospital.

21. Do You think that you are a reliable person?

All recruiters want this skill in their prospects. So, your answer should always be affirmative.

Answer: “I’ve been in a lot of stressful situations when I had to respond quickly and responsibly to my surroundings. These situations strengthened my ability to depend on myself and take charge in difficult situations. Because of my inherent personality, I have earned the respect of many people as a very responsible person. Several people consider me trustworthy.”

22. Do You Get Along Well with Kids?

The interviewer wants to understand whether you would be able to handle a kid patient. Describe your tuning with kids and your strategy for treating pediatric patients.

Answer: “In my everyday life, I am always lively and joyful. Children frequently experience fear at hospitals and may act out. I approach the kids in these situations with a high degree of sensitivity and compassion. In this way, I aid with the treatment procedure and get them cured.”

23. What Expertise Can You Provide Us to Improve Our Hospital?

The recruiter wants to know if you’d be a good fit for a hospital environment. Demonstrate to the interviewer how well you can contribute to the hospital’s requirements.

Answer: “My positive outlook and dependable attitude, in my opinion, are a worthy addition to any hospital environment. I work diligently and with a sense of responsibility, thus I am prepared to take on volunteer positions at this hospital.”

24. Do You Have Experience with Elderly Patients?

Let the interviewer know that you will take good care of the elderly patients. Share your prior experiences as well.

Answer: “When my grandparents become ill in their later years, I take care of them. I’ve learned how to effectively interact with older people because of this.”


For your educational or professional progress, volunteering might be quite beneficial. Some of the often-asked questions at volunteer hospital interviews are listed above. If you enjoy helping and engaging with patients, these should help you land the job and impress the interviewer. Also,  practice non-verbal communication skills when answering these questions. You must be well-rounded if you want to succeed in an interview.

Hospital Volunteer Interview Questions – How To Answer?

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