QVC headquarters is located in West Chester, Pennsylvania, and was founded in 1986. QVC has 6 international headquarters locations across the United States, United Kingdom, Italy, Germany, Japan, and China. The stores are open for its customers throughout the week and the business hours might change based on the location.
QVC Headquarters and Locations
Quality Value Convenience or QVC is a U.S free-to-air television broadcasting network. It also functions as a flagship shopping channel that broadcasts content related to home shopping and is available 24 hours a day. It is owned by the Qurate retail group.
Each international headquarters functions as a corporate office, studio, and broadcasting TV center.
The QVC international headquarters in the United Kingdom, Italy, Germany, Japan, France, and China are located at the following locations.
| United Kingdom | West London |
| Italy | Brugherio (MB) |
| Germany | Düsseldorf |
| Japan | Chiba |
| China | Beijing |
The China-located broadcasting center is not solely owned by QVC due to Chinese government rules that prohibit the private control of broadcasting stations.
There are three outlet locations for QVC in the US in addition to the headquarters. The stores are located in Lancaster, Pennsylvania, Frazer, Pennsylvania, and Brandon, FL.
Only the United Kingdom has a QVC outlet in addition to the three in the United states. The outlet in the UK is located in Warrington.
There are no QVC outlets located in other countries. However, all countries have several call centers and distribution locations to operate deliveries for online orders and other services.
The locations of other services about QVC are as below.
| Country | Other services | location |
| United Kingdom | Operations, Fulfillment, and Customer Service | Knowsley |
| Germany | Fulfillment | Hückelhoven |
| Customer Service | Bochum and Kassel | |
| Japan | Customer Service | Makuhari, Chiba |
| Fulfillment | Sakura | |
| Italy | Fulfillment | Castel San Giovanni |
There are three sister channels of QVC; QVC Beauty, QVC Style, and QVC Extra.
QVC has a diverse range of products including home decorations, appliances, apparel, handbags, luggage, jewelry, footwear, outdoor supplies, kitchen, electronics, food and wine, and many more.
Online shopping
Like most stores, QVC facilitates its customers to shop online. Both international, as well as local customers, can shop at their convenience. The first step is to create an account and register as an official customer at QVC. Customers can also sign up on the mailing list to receive special offers, promotions, and other discounts when available for better rates. The QVC account allows its users to create wish lists, exchange or return items, track order status, and redeem discounts and offers on their purchases. The availability of items in renowned brands and only in limited quantities makes the shopping experience at QVC unique to most customers.
A complete product catalog is available for customer use. This also includes items that have not been broadcasted on AVC TV and can be only found at qvcuk.com. All products are available online before it is broadcasted on QVC TV. Therefore, products do not have to be aired on QVC TV for a customer to purchase them. All products are available on mobile and iPad apps when stocks are available and Orders can be placed via apps available for iPhone, Android, and iPad.
Customers can also purchase Via QCut. It is an automated touch-tone telephone order line in which a customer can place an order by dialing Freephone 0800524232 without having to talk to a representative. It is a faster and a convenient method offered for existing customers to place an order. advertising is simple; you receive large earnings for promoting
Discounts and deals
- QVC works on a 30-day money-back guarantee. Therefore, customers can return their purchased goods in exchange for a refund within 30 days if the original receipt is provided.
- The outlets also offer QVC gift cards
- In addition, it offers senior citizen discounts and Military discounts.
Individuals who are at 50 years or more are entitled to receive 10% of their total purchase. These customers should provide their valid ID to the cashier.
Individuals who are in Active duty, reservists, retired, or disabled veterans also receive 10% off the total purchase.
However other conditions may also apply.
- One-time only (OTO) is an offer available for items at a special price for a limited period or till the stock reaches zero. This offer is broadcasted or indicated in the description of the product via online platforms.
- Today’s Special Value (TSV) is an offer applied for items with OTO offers when it is selling out or not broadcasted on QVC TV. It also offered special products. The offer is pre-launched at 9 pm from the day before and will be available from midnight to midnight until it sells out.
However, QVC does not sell gift vouchers. But customers can use an alternate method to send a gift to someone by ordering it on the customer’s membership. QVC can deliver the ordered product directly to the person the customer wants to give the item to.
- The Buy More Save More is a special promotion that applies automatically for purchases with more than one of the same items and ordered to the same delivery address.
Payment methods
Customers can pay via different modes such as,
- American Express debit card
- Visa debit card
- MasterCard debit
- Credit cards
- pre-payment cards
However, QVC does not accept cash, Postal Orders, PayPal, Cheques, Euros, or Diners Club.
Customers can use Easy Pay to distribute the payment of the order as several monthly interest-free installments. The payment method is available only for selected products for a limited period and your P&P will be charged on the first installment.
QCard at QVC
The QCard is a credit card issued at QVC by Synchrony Bank. Q card holders are entitled to 4 or more Easy Pays on all items with Standard interest rates. With sufficient credits and its approval, the Q cardholders are also entitled to special financing on Selected items and other exclusive promotions and deals.
Conclusion
QVC offers a wide range of products and services across multiple networks and platforms, giving its customers a unique experience. The headquarters of QVC is based in the United States and international headquarters are based in five other countries across the world.
Frequently asked questions
How to redeem promotions at VC?
Select the add promotional option on the payment section when proceeding to check out after selecting all items that need to be purchased.
The code needs to be entered into the ‘Promotional code’ field. This needs to be saved for the redemption promotion to appear on the Order Summary.
Can I redeem Promotions for any item?
No, codes cannot be applied or redeemed on orders comprising advanced Order, Buy More Save More, Waitlist, Auto-Delivery items, orders placed on QVC mobile apps & Q-cut line, and products with Easy Pay options. Some promotions also have minimum spending which will be indicated in terms and conditions.
Can International customers shop at QVC?
Yes, customers who do not live near a store outlet can purchase through online shopping via QVC’s official website.
