They say a man is judged by his shoes and what better way to do so if the shoes are from DSW! No matter what you need– be it casual sandals, kids’ uniform shoes, or accessories — DSW is the place to be. The story doesn’t end here. DSW is also one of the largest retailers, producers, and designers in footwear and accessories. Ever wondered how cool it would be for you to be an employee in America’s one of the most successful shoe stores? If yes, you’ve clicked on the right page. Here are the DSW Careers
If you want to work at DSW, the primary and most crucial prerequisite is a passion for shoes. Who doesn’t relish a fine pair of shoes? You must show your love for shoes in every answer that you give to the recruiter and make him believe that you’re the best fit for the job. The recruiting process can be a gruesome task, there are age requirements, job requirements, the application process, and finally the interview, all of which take a huge toll on the person seeking a job. To save you the load, we have come with a complete guide to help land your perfect job at DSW.
To know everything about the DSW careers and figure out where you’ll fit in, keep digging in!
Salary
According to Payscale, the average salary at DSW is $11.97 per hour with an average bonus of $3,000.
The individual job titles along with their salary are given below. The data has been taken from glassdoor.com, indeed.com, and comparably.com
| Job Title | Salary |
| Co-manager | $55,884 per year |
| Assistant store manager | $21 per hour |
| Store associate | $8 – $20 per hour |
| Corporate counsel | $195,870 annually |
| Shift supervisor | $12 – $21 per hour |
| Marketing Traffic Senior Specialist | $66946 per year |
| DC Power Equipment Order | $16.25 per hour |
| Lead Store Associate | $11 – $19 per hour |
DSW Salary by state:
| State | Annual Salary | Monthly Salary | Weekly Salary |
| Massachusetts | $29,133 | $2,428 | $560 |
| Hawaii | $28,717 | $2,393 | $552 |
| Connecticut | $28,426 | $2,369 | $547 |
Application process
DSW hopefuls should create profiles on the company’s website’s job hosting portal. To speed up the process of building profiles, job applicants should gather personal information, educational history, previous employers, and references.
After that, candidates must complete personality tests, which take about 30 to 45 minutes. Individuals can also upload a resume if they choose. Job hopefuls who double-check their facts appear more professional.
When the job hosting forum attains a submitted application, it usually sends a confirmation email to the specified email address. In most cases, due to the pressing requirement to fill vacancies immediately. DSW’s hiring staff contacts qualified candidates within a few days.
You apply and are contacted three days later, with an interview slated for the succeeding week. You will receive a call about a week or two after the interview respecting the vacancy for employment with them, and you will be told what day you need to show up for “training” and how to set up your direct deposit and other such things.
The interview’s toughness level is considered to be average, excelling in which you get the job.
Interview questions
It’s always good to go for your interview all prepared and ready with your answers as it will show your interest in the company. If you go out there just for monetary gains with no homework done, nothing in this world will help you get the job. At DSW, they are very particular as to who they welcome in their workforce because they have to ensure and maintain a good working environment and uplift the company’s standards.
Here is a list of interview questions, the tip to answer them flawlessly, and also some sample answers. Go through these guidelines and ace your DSW interview!
You must wear a uniform to work in this capacity. Have you ever worked for a corporation where you were compelled to wear a uniform? What are your thoughts on this?
“When I worked at restaurant XYZ and as a retail manager for firm ABC, I wore a uniform. I’ve seen the uniforms worn by DSW Shoe Warehouse’s retail personnel, and they add a high sense of professionalism.
Uniforms, in my opinion, are an excellent approach to create a sense of oneness in the workplace. “Do you mind if I peep at your uniforms?”
What are your thoughts on performance incentives?
“Performance inducements, in my opinion, are a fantastic idea. They keep employees motivated to accomplish their best work and on top of their key performance indicators (KPIs). The majority of people are ecstatic to be acknowledged for their accomplishments.
Performance incentives are not required for me to accomplish a great job; nonetheless, tiny benefits are always wonderful to have!”
If you work in retail, you will come across some unpleasant customers on occasion. What would you do if a client or colleague behaved toward you bitterly?
“If a customer was being violent and disrespectful, I would encourage them to calm down politely but firmly.” I would call security if it was necessary. Everyone should act cordially, and I would not flinch to ask a consumer to do the same thing.
Most companies where I’ve worked have processes in place for these types of situations, and I am pleased to follow DSW Shoe Warehouse’s guidelines.”
Tell me about a current judgment you gave rise to and how you got to DSW.
The idea is to demonstrate that you gave it a lot of thought (weighing the benefits and drawbacks) but were able to make a decision. Make certain you clarify how you moved toward your decision.
What would you do to re-energize yourself if you felt like you’d reached the classic “wall” and were feeling burned out?
“I would not be intimidated and would take a deep breath. I would make sure to take pauses in between to distress and would divide work amongst workers who are willing to assist.’
What kinds of people do you find tough to handle?
“I am a very accepting person and come to terms with new settings in zero time. The only people I find difficult to work with are those who are not loyal to the company or do or follow its mission and vision.”
What is your working philosophy?
This is usually an easy inquiry with a straightforward response. Do you have a robust significance of merit? Will you go to every extent to guarantee that the operation is completed? Simply state this in your response. Keep it brief, direct, and upbeat.
“I make sure to meet all the work deadlines and never delay work. This is my only work principle.”
Job opportunities
DSW requires new talent to staff its stores as the number of outlets grows. Individuals with an interest in or knowledge of fashion retail and shoe market trends are excellent candidates for entry-level roles. Applicants with prior retail or customer service expertise may be given precedence for managerial positions during the hiring process. Paid training and leadership seminars are available to entry-level candidates interested in starting careers in retail. Associates who are already familiar with the company’s policies and functions are better candidates for management positions.
Have a look at some of the most amazing job opportunities at DSW and their daily responsibilities:
Co-Manager of stores
Day-to-day accountability
- Co-managers lead by example and supervise associates to ensure delivery of an inspirational and uniquely reactive customer experience through friendly, enthusiastic, passionate, and real service.
- Co-Managers help establish and implement action plans that satisfy service levels while also balancing task completion.
- Accountability, Collaboration, Humility, and Passion are the company values, and co-managers are expected to coach behaviors that match with them.
- Co-Managers assist the Store Manager in scheduling and planning to guarantee appropriate coverage to meet and exceed customer expectations.
Store Manager’s Assistant
Day-to-day accountability
- Customer service, merchandising, Omni activities, and other inventory-related operations are all performed by the Assistant Store Manager with store management to drive sales and outcomes.
- As brand ambassadors, we are committed to offering a shopping experience that meets the functional and emotional needs of our customers.
- Accountability, Collaboration, Humility, and Passion are examples of characteristics that correspond with the company values.
- The Assistant Store Manager works with the administration team to determine the store’s daily, weekly, and monthly priorities.
- They help with item placement, fulfillment, and store reopening.
- They assist in the placing of merchandise, fulfillment, and store recovery.
- Assistant Store Managers assist in assigned projects and tasks to aid service levels, such as opening and closing the store and check associate obedience with all company protocols and techniques.
Store Associate
Day-to-day responsibilities
- Customers purchasing in-store and using omnichannel services receive friendly assistance from Store Associates.
- They determine the customer’s needs and assist by following the company’s customer service model, which prioritizes the consumer.
- Customers will be assisted, merchandise will be placed, online and in-store transactions will be completed, incoming shipments will be processed, and routine cleaning and maintenance will be performed by Store Associates throughout the store.
- Accountability, Collaboration, Humility, and Passion are the company principles that store associates must display.
- Store Associates are brand ambassadors who are in charge of the entire customer journey, from online to in-store.
- All protocols and processes must be followed by store associates.
- Store Manager and/or Co-Manager are the people in charge of this position.
Counsel to Corporations
Day-to-day accountability
- Dsw is looking for a corporate counsel that is extremely motivated and energetic to join our legal team.
- This associate will be the company’s lead lawyer, advising them on a wide range of commercial activities, with a focus on structuring, drafting, and negotiating contracts.
- The ideal applicant will have a substantial understanding of and expertise completing public company securities filings, as well as experience with complex domestic and international mergers and acquisitions and significant experience negotiating commercial contracts.
- Knowledge of intelligent commodity laws and/or retail real estate contracts is advantageous.
- SVP, General Counsel is the person in charge of this position.
Supervisor of the Store
Day-to-day accountability
- Customer service, merchandising, Omni activities, and other inventory-related operations are all performed by the Store Supervisor with store management to drive sales and outcomes.
- Accountability, Collaboration, Humility, and Passion are examples of characteristics that correspond with the company values.
- The Store Supervisor works with the administration team to determine the store’s daily, weekly, and monthly priorities.
- They assist in the placing of merchandise, fulfillment, and store recovery.
- Store supervisors are responsible for ensuring that associates follow all business policies and procedures, as well as Asset Protection regulations.
- Store Manager and/or Co-Manager are the people in charge of this position.
Production and Traffic Specialist
Day-to-day accountability
- To meet established delivery timelines and quality standards, it owns and coordinates the project & production workflow of DSW printed materials (in-store signage and communication pieces, handouts, gift cards, promotional products, home office requests) through the marketing request management system (Workfront).
- Supports DSW direct mail’s production workflow to satisfy at-home delivery deadlines and quality standards.
- Clarifying project task regulations, preferences, reliances, plans, and reserves is your duty.
- Promotes efficient workflow and communication among stakeholders by mediating redirections and workload discussions.
DC Power Equipment Operator
Day-to-day accountability
- Loads and unloads merchandise from trailers and departments, ensuring that the correct carton count is maintained.
- Retains a tidy and safeguarded work setting, including protecting products with shrink wrap or strapping tape.
- All Company-owned property, tools, and equipment must be handled with care and used safely.
- Cross-train to do one or more functions in different departments to assist in other areas depending on the department’s, facility’s, and Company’s needs.
- The product and commodity’s loading and unloading
- Maintain a high level of client service
Conclusion
We hope now you are fully aware of how to win that DSW interview. Remember, do your homework and research DSW. Show them that you love shoes and are willing to be a part of their company, exhibit your skills, talents, and experience with confidence and you are set to receive that offer letter.
Frequently asked questions
In a DSW interview, what should I wear?
Casual, but not overly so. T-shirts, jeans, and comfortable shoes are my go-to outfits. My employees and bosses either dress in the same way I do or dress up a little with a blouse, jeans, and sandals, or dress shoes.
Is it important to have previous work knowledge to work at DSW?
Individuals with an interest in or knowledge of fashion retail and shoe market trends are excellent candidates for entry-level roles. During the hiring process, candidates with past expertise in retail or customer service contexts may be given precedence for managerial positions.
