Working at GameStop- Overview

Working at GameStop

GameStop Corporation belongs to the gaming retail industry. It provides consumer electronics such as consoles, video games, and gaming merchandise such as printed T-shirts, collectibles, etc. It is headquartered in Grapevine, Texas, USA. Along with many retail shops, GameStop also publishes and owns Game Informer. It is a magazine related to video games. This article will share the experience and details of Working at GameStop.

There are almost 12,000 full-time and 17,000-23,000 part-time employees working at GameStop. It serves at 4,816 locations with a net income of $215 million. If you want to know how it is like to work at GameStop, go through the following information to find out. 

GameStop Corporation Overview

The current Chairman of the company is Ryan Cohen and the CEO is Matt Furlong. Its predecessor is Software Etc. Funco. and was formerly known as Babbage’s, a software retailer based in Texas. GameStop was founded in 1937 by Daniel DeMatteo (Executive Chairman and Director at GameStop), Leonard Riggio (former American entrepreneur), and Richard Fontaine (CEO at CNAS). The parent companies of GameStop Corp. are Babbage’s Etc. (1996-1999), NeoStar Retail Group (1994-1996), and Barnes & Noble (1999- 2004). The countries where GameStop operates are as follows-

  • United States
  • Canada
  • New Zealand
  • Germany
  • Austria
  • Switzerland
  • Denmark
  • Sweden
  • Australia
  • Ireland
  • France
  • Italy

GameStop has 3,192 retail stores in the United States, 954 operating in Europe, 417 shops in Australia, and 253 in Canada. The subsidiaries of GameStop include-

  • Micromania-Zing
  • Babbage’s
  • Zing Pop Culture Australia
  • EB Games
  • ThinkGeek
  • Game Informer
  • Rhino Video Games
  • Geeknet
  • EB Games Australia

The company got significant attention in January 2021. It was due to the short squeeze (a rapid rise in stock price) and ended up increasing the share rates of GameStop by about 1,500%. It was initiated by the subreddit, WallStreetBets. 

Work environment and culture

GameStop is indeed one of the greatest and most flourishing multinational organizations in the whole world. The core values it works on and develops in its employees are-

Empowerment- The culture at GameStop is to fulfill the requirements of their customer by any means. The GameStop team welcomes positive changes and risks as well. Their goal is to keep improving and moving forward. Here, trust is regarded as an essential factor for proper coordination within the team. 

Passion- The GameStop team tends to make customer service a fun experience for both employees and customers. Respecting, serving, listening to, and empathizing with the customer is an important part of the process. GameStop cares about its workers, clients, and business. It believes in sharing the enchantment of games with everyone.

Responsibility- The GameStop community aims to contribute to society and create a difference through their long-term financial success. As a rule, their work is always transparent, ethical, and they are accountable for it. 

The workplace built by GameStop is diverse and resourceful. They are passionately working towards creating better collaboration, connection, and understanding among different brands of the GameStop community. According to them, a diverse environment helps them come up with unique ideas and enriches them with different talents and experiences. 

It furnishes equal opportunities for everyone. The applicant is not evaluated by his or her age, gender, religion, sexual orientation, marital status, disability, race, or national origin. One who portrays the required skills, experience, and educational qualifications are considered for the role. GameStop prohibits discrimination on the above-mentioned criteria especially during-

  • Training
  • Performance evaluation
  • Recruitment
  • Social programs
  • Customer experience
  • Hiring
  • Transfer
  • Separations
  • Promotion
  • Recreational programs
  • Other employment actions

Employee Resource Groups

There are many ERGs (Employee Resource Groups) being run by GameStop. They have been listed as follows-

Women’s Leadership Council (WLC)- It helps the female employees become the voice to share the significance of inclusion and diversity and how it enhances the guest experience. It allows the employees to participate in GameStop recruitment programs for hiring talented women. It also provides an engaging channel to them for joining and evolving through various learning opportunities with the GameStop community. This program helps in the development of society by providing a chance to partner with GameStop giving partners and many schools, charities, and associations. 

ALLIANCE- This program helps employees stay connected through various local meetings, social media, and developing sound methods of communication. It aids in cultural awareness by organizing awareness events, LGBTQ events, and making materials for educational purposes. Also, opportunities for manager training, leadership roles, and volunteering for charity purposes are provided. 

NextGen- This program is to establish a connection between those GameStop employees who are at a similar career stage and path. Also, to make sure that the employees experience growth in their professional life, there are several programs conducted under the NextGen resource group-

Speaker Series- There are external and internal speakers that describe their views on various topics such as the retail industry, career evolution and journey, and leadership methodologies.

Round Tables- It is a group discussion program to put up topics such as executive or leadership presence, emotional intelligence quotient (EQ), etc. Resources such as business articles or TED talks can be used to their maximum advantage. 

Experience Bank- It aids in increasing the experience of the employees by exposing them to different other areas where GameStop operates with the help of job shadowing. 

UNIDOS- It is aimed to increase cultural awareness and to experience impacts on the community due to charitable involvement. Also, it will be helpful to establish significant awareness for Hispanic culture and know-how of mentoring and retaining talent. 

visAble- The purpose of visAble is to share, connect and help in the growth of the disabled. It is a network connecting workers with similar impairments to aid in guiding them to their workplace. It is important to make these individuals accept their bodies as it is to avoid adversity. Therefore, the visAble team provides them the required education to modify their mindset towards body positivity. GameStop emphasizes hiring differently-abled individuals having the capability to prove themselves in this competitive world. 

VETERANS- This ERG is specifically for GameStop’s Veterans. It is to furnish them with transitions resources, leadership practices for a better understanding of military services, support to newly recruited veterans, etc. 

BOLD- Black Organization for Leadership Development- This initiative is to provide talented individuals of African origin a platform for community development, connecting with the GameStop family, and mentoring African origin associates to help national organizations. 

A new addition to the Employee Resource Group called Pan Asian Council (PAC) is yet to be introduced by GameStop. 

Benefits of working at GameStop

GameStop provides many perks to its employees.  They provide adjustable spending accounts to their employees. There are aids for temporary and permanent disabilities at GameStop and paid time-offs as well. The employees don’t even need to worry about medical insurance, educational assistance, dental and vision coverage, or prescription drug allowance. GameStop provides all of it to their employee group. There are exciting employee discounts too and workers get a chance to enhance their career, interpersonal skills, and leadership qualities at GameStop. 

Job positions offered

The prominent roles provided for applying to the company are as follows-

GameStop Retail Management (3342 jobs)- 

  • District Leader
  • District Manager
  • Store Leader
  • Military Assistant Store Manager

Corporate (181 jobs)-

  • Senior Product Manager
  • Senior Merchant
  • Lead Talent Acquisition Business Partner
  • Loss Prevention Agent
  • Senior Financial Analyst
  • Field HR Manager
  • Senior Merchant
  • Human Resources Associate

Distribution and Refurbishment (73 jobs)-

  • Accessory Associate
  • Internet Associate
  • Facilities Area Manager
  • Inventory Control Associate
  • Coordinator Refurbishment Data
  • Fulfillment Area Manager
  • Operations Manager
  • Project Engineer
  • ICQA Manager

GameStop Retail Staff (3041 jobs)-

  • Shift Lead
  • Seasonal Sales and Service Associates
  • Assistant Store Leader
  • Sales Associate
  • Military Game Advisor

Internships- This program runs at the Store Support Center based in Grapevine, Texas for 10 weeks. It is only for the summer season. The projects interns have to work on are on various high-impact projects based on business development. Interns who complete the project are offered a full-time job as well. 

Frequently Asked Questions (FAQs)

What is the hiring process at GameStop?

The recruitment process at GameStop takes 2 days to a week to complete. You need to apply online through their official website for the preferred job post. There will be two interview rounds at GameStop. The first one will be a technical phone interview lead by the manager and the second will be an on-site interview with the company.

Prepare field-related questions along with some behavioral ones too. Collect relevant and detailed information about the company such as their goals, retail stores, history, etc. It will be better if you have some connections with the present employees of the company. If possible, try to find or establish connections within the corporation. You can prepare for some frequently asked questions such as-

What is the dress code at GameStop?

There is no specific dress code but you are allowed to wear business casuals at GameStop. Pop culture T-shirts are allowed. The employees tend to pair them with jeans or khakis. You are also free to dye your hair. Some employees also wear formal dresses, uniform shirts with black pants, polo shirts, etc. 

It is suggested to mostly go for business casuals as they are most relevant to the work culture at GameStop. Women can go for fitted blouses with jeans and black flats or a simple dress with a belted sweater. Men can wear a tailored shirt with a sports coat and neutral color pants. They can wear a tie with it as well.

Conclusion 

GameStop is an amazing platform that will be a beneficial addition to your resume. There are amazing job opportunities, benefits, and work environments provided by GameStop. Once you step into the GameStop Corp. you will find yourself surrounded by diverse cultured as well as talented individuals, each having something new to teach you every day. 

Working at GameStop- Overview

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