FedEx Corporation is an American multinational corporation established in Memphis, Tennessee. It provides transportation, e-commerce, and business services. FedEx Corporation was previously called Federal Express Corporation and afterward FDX Corporation. Frederick W. Smith found the company in Little Rock, Arkansas in 1971. Presently, the company is best known for its air delivery service. Let us know ‘Why Is My FedEx Order Delayed?’.
Why Is My FedEx Order Delayed?
Every year, a large number of people send their packages through FedEx. In several cases, the FedEx order gets delayed. You must be thinking about the reasons behind the delays occurring. Well, don’t worry as we are here to tell you all about it. Today, this article will focus on and tell all of you about all the possible reasons why FedEx orders get delayed.
The order or shipment delay could be due to various reasons
- Incorrect Address
- Bad weather conditions
- Unavailability of recipients
- When the documentation process is not fully completed
Incorrect Address
While filling out the necessary details for the delivery of the package or shipment, if users do not fill in their address details correctly or make a mistake while filling them, then they will have to pay a hefty charge. For example, misspelling street name or house number, etc. FedEx then charges an $18 fee for address correction. Hence, make sure to fill in the correct address details and re-check them as well.
Bad Weather Conditions
A majority of delays in orders or shipments occur due to weather conditions. Heavy rainfall or in some cases heavy snowfall in certain areas can become a barrier to the whole shipment process as the shipping partners involved in the whole process- transportation and delivery persons will not be able to deliver the orders successfully. Customers, please note that when FedEx is even a minute late in delivering the order or package, then customers can file for a full refund.
Although, when it comes to cases of bad weather conditions which prevent safe driving or flying conditions, the money-back guarantee is suspended. Apart from this, distributors can even reset the delivery expectations of customers if bad weather conditions are predicted.
Unavailability Of Recipients
Most of the time, even when the company is intended on delivering the orders on time, delays still take place due to the unavailability of customers to receive them. In such cases, customers reschedule the delivery or even offer to pick up the order from the nearest warehouse or distribution. But there are consequences when orders get delayed as customers in many cases would cancel or return the order if they have waited too long to get it.
This ultimately leads to customers rethinking the next time they place an order with FedEx. Apart from this, delayed delivery experience not only impacts FedEx but other small and/or online businesses as well from where the packages were ordered.
The Documentation Process Is Not Fully Completed
When the deliveries are dispatched, there are several important documents related to the order or package dispatched along with it. When distributors are not able to fully complete the documentation process by missing out on attaching the important documents or if the attached ones are not verified, order clearance is ultimately not granted.
There are two types of deliveries. When it comes to domestic ones, basic documents are a necessity such as invoices, shipping labels, tracking labels, etc. Although when it comes to international deliveries, apart from the basic documents mentioned above, other documents such as packing lists, electronic export information, certificate of origin, North American Free Trade Agreement Certificate of Origin, etc.
Sometimes, apart from all the reasons mentioned above orders or packages still get delayed. In such cases, customers can get a refund as per the FedEx guaranteed services refund policy. Although the money is not returned automatically every time the order gets delayed or failed to deliver. There is a whole procedure that involves the shipper filing disputes. Then, delayed deliveries are identified, separated into the eligible category, and then dispute them. Hence, the refund process can be long and time-consuming.
Conclusion
FedEx Corporation is an American multinational corporation established in Memphis, Tennessee. The founder of the company is Frederick W. Smith. The company provides transportation, e-commerce, and business services. FedEx Corporation was previously called Federal Express Corporation and later FDX Corporation.
A large number of people send their packages through FedEx every year. In several cases, the FedEx order gets delayed. The reasons are bad weather conditions, unavailability of recipients, incorrect addresses, and when the documentation process is not fully completed.
Irrespective of the reason due to the delay in delivering orders happened, delayed orders impact the company and in some cases even the online and/or small businesses from where the orders were bought. Sometimes, apart from all the reasons mentioned above orders or packages still get delayed. In such cases, customers can get a refund as per the FedEx guaranteed services refund policy.
