Salaries For Customer Success Manager

Introduction

A customer success manager focuses on customer loyalty by supporting them when they become active users of your products. They build close relationships with them and usually stay with the same clients granted that they continue to work with your business to ensure that the clients have a good experience. Let us know about the salaries for Customer Success Manager and the steps for how to become a customer success manager in this article.

Salaries For Customer Success Manager

The average salary for a customer success manager in the United States is 69,000 dollars per year. The yearly income of a customer success manager is not very high; neither is it high under better circumstances although it is possible to earn more in salaries.

Steps to become a customer success manager

  1. Start by earning your bachelor’s degree in computer science or business or even attend a coding boot camp that teaches product management or other beneficial tools.
  2. Earn a CSM certificate which will validate your skills when looking for a job and stand out among other candidates.
  3. Apply to become a customer success position at the entry level.
  4. Gather years of experience and soon enough you will be able to apply for a customer success manager role.

Salaries for a customer success manager in the United States

A customer success manager makes roughly 69,000 dollars per year in the United States. That is to say, that part of their total salary is a bonus of 6,250 dollars per year. Although, most customer success managers do not get bonuses.

A customer success manager can make less or more money than the United States average. Under the right circumstances, the salary can be as high as 150,000 dollars per year. Under worse circumstances, it may reach 20,000 dollars per year.

The quality of life for a customer success manager is not too bad. While the yearly pay is somewhat low, a customer success manager can still live a comfortable life granted that they are only taking care of themselves. That is because the average rental price of an apartment with two bedrooms is 2,500 dollars per month in the United States. A customer success manager would keep slightly less than 50% of their monthly pay of 4,800 dollars to use for goods or add to their savings.

Jeff Bezos Career Advice
Jeff Bezos Career Advice

Cities which have worse job offers for a customer success manager

There are multiple cities where the pay of a customer success manager is higher or lower than the average salary in the United States. Depending on which city you live in, you may either get a ridiculously higher salary than the United States average or a ridiculously lower one.

Salt Lake City and Atlanta are two examples where the job of a customer success manager is underpaid. It is 51% lower than the United States average. This means that in either city, the pay is down to 33,000 dollars per year and that is without any bonuses.

This affects the quality of life in either city greatly. Since a customer success manager earns 2,300 dollars per month and renting an apartment with two bedrooms costs 1,000 dollars per month in Salt Lake City and 1,200 dollars per month in Atlanta, then you would have to use half of your monthly salary.

The cost of living is worse if you are taking care of a family as it increases to 170% in Salt Lake City and 195% in Atlanta which makes it impossible to live in either city and work as a customer success manager.

Phoenix is another city where the pay is lower than the United States average of 69,000 dollars per year. It is down by 44% or 38,500 dollars per year. The quality of living for a sole customer success manager is not too bad as an apartment with two bedrooms in Phoenix can be rented for 1,000 dollars per month and would leave you with 62% of your total monthly salary. Although, taking care of a family is more difficult as the cost of living increases by 146%.

Cities which have better job offers for a customer success manager

While the cities mentioned earlier are for jobs that underpay their customer success managers, there are cities in which jobs overpay their customer success managers. At least, compared to the United States average salary per year. Seattle slightly exceeds the average pay by 6%, for example.

Whereas San Francisco has job offers for a customer success manager where the pay is 31% more, reaching 90,000 dollars although it does not include a bonus. The quality of life is still not good, not because of the pay but because of the cost of where to live. Renting an apartment with two bedrooms costs 3,100 dollars per month in San Francisco so you would be left with 45% of your monthly salary of 5,700 dollars. Taking care of a family increases your cost of living by 132.4% so it would be much harder.

New York City is possibly the best place to work as a customer success manager because your total salary increases to 113,500 dollars per month and 10,000 dollars of your salary comes from a bonus. While your cost of living is improved if you were only taking care of yourself, it might be just slightly difficult in the long run to take care of a family as you would use your whole salary of 7,000 dollars per month to take care of them as the cost of living would increase to 100%.

Conclusion

It is difficult to work as a customer success manager. The salary is not relatively high and you might not get a bonus. There are jobs in certain cities where they are underpaid and the quality of living if you are taking care of a family is much more difficult than if you were taking care of yourself. It may be possible if you lived outside the city where the standard cost of living was lower so that you can live more comfortably as a customer success manager.

Frequently Asked Questions

1.What is the average salary in the United States for a customer success manager?

The average salary is 69,000 dollars per year although that includes bonuses and you might not receive bonuses every year.

2.Which cities have jobs with better offers in terms of salary for a customer success manager?

These cities include San Francisco and New York City, although the quality of living may still be difficult especially if you are the main provider of a family.

3.Which cities have jobs where the customer success manager is underpaid?

These cities include Salt Lake City and Atlanta at a staggering 44% lower.

Salaries For Customer Success Manager

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