BI-LO’S CAREER – JOB DESCRIPTION, SALARY, & PROCESS

 BI-LO'S CAREER

BI-LO is a financially stable grocery retailer store founded in 1961. In this article, we will talk about BI-LO’S CAREER. They are one of the largest supermarket chains in the United States, with more than 10,000 employees. The company’s revenues are estimated to be 1 to 5 million USD per annum. They are various job vacancies and opportunity at BI-LO supermarkets.

Employees seeking employment in the food retail sector should fill out an online application form that is eligible to work in BI-LO supermarkets. Applicants with little or no experience previously qualified consistently for entry-level posts such as beggars, cashier’s and clerks. The supermarket often employs part-time job seekers. Most employees at the entry-level work at the front end or certain grocery departments. The. Supermarket chains also regularly offer storage entry levels. Applicants looking for a new job usually need to serve customers and work as a team only.

More advanced or specialist positions like meat specialists, cake decorators, and managers also form commonly available jobs. In general, more advanced BI-LO jobs require additional recruitment in comparison to entry levels. Applicants usually have previous experience in food retail and often also have certain skills or knowledge. Employees interested in managerial positions often begin as entry-level employees and advance through the shop management training program. Furthermore, the regional chain regularly hires external employees for the management and managers’ position through internal training and promotion.

JOB DESCRIPTION | BI-LO’S CAREER

Typically, BI-LO supermarkets restrict recruiting to applicants aged 16 or more. Certain positions have a minimum hiring age of 18, including management career opportunities. Candidates must have the ability to communicate and establish relations with customers irrespective of their position. BI-LO supermarkets continually employ the following job titles:

Bagger

A bagger is moderately familiar with the general aspects of the job. Works in the functional field under the close guidance of senior personnel. This is a great opportunity for first-time work-seekers. 0-1 years of general work experience may be needed. Below are the duties of a bagger in BI-LO supermarkets:

  • Bagger helps the cashier bag foodstuffs as customers check out.
  • Loads items purchased on carts and can help customers to transport items to their cars.
  • Maybe liable to collect and deliver food items that are not bought to clerks.
  • Collecting and returning shopping carts from outside the store.
  • Reporting to a supervisor or manager.

 Clerk

Clerks are in charge of duties that have been delegated to them by the office manager or other employees. Below are the duties of a clerk in BI-LO supermarkets:

  • Typing business documents, letters, and reports 
  • Sort, react, and distribute mails to staff.
  • Making travel arrangements  of business trips for employees 
  • Keeping track and ordering office supplies
  • Maintaining files so they are easily accessible.
  • Redirecting calls and messages to appropriate colleagues.

Clerk skill and qualification 

The major skills a clerk should possess are:

  • Literacy in computers, including word processing, spreadsheets, data entry, and basic accounting software
  • Knowledge of office procedures, such as filing, managing mail, and directing  phone calls
  • Outstanding customer service skills.
  • Excellent communication skills 
  • Typing accurate and reliable skills for data entry, taking minutes, writing correspondence, and other documents.
  • An individual and team-building ability
  • The ability to concentrate for a long time

Cashier

The primary role of the Cashier is to help customers in the check-out process in the store. You may need a high school diploma or its equivalent and 0-2 years of field or related experience. Below are the duties of a cashier:

  • Scanning products and taking payments 
  • Redemption of tickets and coupons 
  • Ensuring the satisfaction of customers
  • Provide change, receipts, refunds, or tickets as required.
  • Ensure pricing is accurate
  • Balancing accounts and cash drawers at the beginning and end of shifts.
  • Resolving Customer issues, guiding customers, and giving relevant information.
  • Safeguard reports of transactions in the supermarket

Cashier skill and qualification

The skills a cashier should possess are:

  • Flexibility
  • Ability to work under pressure
  • Friendliness
  • Punctuality
  • Telephone etiquette
  • Products knowledge
  • Dispute resolution
  • Written and verbal communication skills
  • Basic mathematics
  • Time management
  • Transparency

Customer service representative

CSR’s major role is to answer product and service queries and provide information about other goods and services. Below are the responsibility and duties of a CSR at BI-LO supermarkets:

  • Generate sales  leads
  • Compilation of customers feedback and Interactions
  • Follow adequate procedures and policies in communication.
  • Build sustainable relationship between the supermarket and customers
  • Provision of accurate and valid information
  • Manage calls and consumer service inquiries.
  • Verification of customer account information

CSR skills and qualifications

The basic skills a customer service representative possess are;

  • Product knowledge 
  • Ability to work under pressure
  • Documentation skills 
  • Listening skills
  • Attention to detail
  • Computer literacy
  • Organizational skills 
  • Interpersonal and communication skills 
  • Personal and group working skills 

What does a customer representative do?

A customer service representative, or CSR, will act as the organization’s gatekeeper and sustain relationships between the organization and the customers. CSR engages customers to get feedback on their products and services to increase customer utility/satisfaction. Every CSR target is to provide excellent service standards, communicate with customers, and help them with information to maintain maximum customer satisfaction.

Deli associate

Deli associates are responsible for packaging, preparing, and serving deli products to customers. Deli associates spend most of their time on their feet to attend to customers rapidly and efficiently. The following are duties and responsibilities of deli associates in BI-LO supermarket:

  • Greeting customers
  • Responding to customer queries 
  • Restocking deli products
  • Hygiene of deli environment

Deli associates skills and qualification

Employers may expect candidates to have a high school diploma and previous experience working in a similar profession. There are no educational requirements to become a deli associate. Typically, BI-LO require a high school diploma and previous experience in a similar role, as well as the following abilities;

  • Ability to work as a team 
  • Physical stamina
  • Excellent communication skills 
  • Refined customer service
  • Knowledge in health and safety

Night stocker

Night stockers restock shelves outside operating hours. No education qualification is required, but you may need 0-2 years of experience. The night stockers in BI-LO supermarkets are responsible for the following:

  • Processing and delivering arriving goods.
  • Restock shelves allotted throughout shifts.
  • Maintain a clean and arranged work atmosphere
    Lifting of products
  • Ensure that no item within the shelves ar invalid or broken

Night stocker skills and qualifications 

There no educational qualification for entry night stockers at BI-LO supermarket. Below are major skills a night stocker should possess:

  • Punctuality
  • Consistency
  • Ability to work long hours
  • Physical stamina
  • Organizational skills
  • Communication skills
  • Ability to work as a team 

Cake decorator

Professionals in this industry work with clients to design and decorate a variety of cakes. A minimum high school degree or equivalent is required for the position. Below are the duties and responsibilities of a cake decorator in BI-LO supermarket:

  • Deliver cake to a customer
  • Organizes stocks in the freezer 
  • Maintaining product freshness and Sanitation.
  • Keep up to trend in flavors and aesthetic appeal. 
  • Quote accurate pricing 
  • Prices, labels, and package premade cakes.
  • Keep display refrigerator fully stocked.

Cake decorator skill and qualifications

  • Courteous
  • Friendly
  • Excellent customer service 
  • Excellent interpersonal skills 
  • Communication skills 
  • Artistic ability 
  • Demonstrate high dexterity
  • Organization skills 

BAKERY ASSISTANT 

The bakery assistant serves customers on the counters where baked products are sold. The bakery aides assist bakers and pastry chefs. The bakery assistant at BO-LI supermarket is responsible for the following:

  •  Managing the baking ingredients inventory
  • Tracking expiry dates of ingredients
  • Cleaning the kitchen
  • Managing customers complaints 
  • Weighing, packaging, and pricing baked items.

Bakery assistant skill and qualifications

  • Skill in weighing, pricing, packaging, and processing baked goods payments
  • Communication skill
  • Organizational skills
  • Excellent customer service 
  • Ability to multitask and follow simple procedures
  • Knowledge of local food and health industry policies.

Bookkeeper 

Bookkeepers monitor a company’s financial data and compliance by keeping accurate accounting books payable and due, payroll. As well as regular financial transactions and reconciliation. Below are the responsibility and duties of a bookkeeper in BI-LO supermarkets:

  • Accurately balancing tills
  • Balancing financial data of the supermarket
  • Accurately balancing cash deposits and safe.
  • Filing a monthly financial report 
  • General ledger entries 

Bookkeeper skills and qualifications

  • Attention to detail
  • Time management skills
  • Basic mathematics
  • Organizational skills 
  • Transparency
  • Computer literacy
  • Integrity 
  • Ability to work as a team player

Managers

The supermarket manager is in charge of supervising all of the operations in the store. He/she is required to have good management skills and oversee the supermarket transition. The manager is expected to be at the heart of providing excellent customer support. Below are the responsibility and duties of a manager at BI-LO supermarket:

  • Recruiting staffs 
  • Budgeting
  • Ordering products 
  • Enforcing safety policies
  • Analyzing sales performance
  • Managing inventory
  • Training, inspiring, mentoring employees to achieve sales goals 
  • Being an example of good behavior and good performance

Manager skills and qualifications

  • B’s degree in business administration or relevant field
  • Strong organization skills
  • Leading skills and business orientation
  • Excellent communication and interpersonal skills
  • Analytical thinking 
  • Leadership skills
  • Commercial awareness
  • Managerial skill

Salary requirements

Position Salary/ hour Average salary per annum
Bagger$8.20$34,024
Clerk$8.37$32,500
Cashier$8.47$25,432
Customer service representative$9.21$21,000
Cake decorator $10.23$30,000
Bakery Assistant$10.8824,370
Night stocker $9.55$26,480
Bookkeeper$9.20$35,200
Deli associate$9.78$25,028
Manager $13.11$62,000

BENEFITS

There are various benefits available working as a BI-LO employee, below are a few:

  • Employees receive discounts and health-benefit options as partners
  • Student/part-time students receive flexible hours, thereby lessen stress.
  • Employees are offered discounts on the purchase of products in the supermarket.
  • Employee mentorship program 

AGE 

Table below shows the employable ages in various position at BI-LO supermarket;

POSITIONEMPLOYABLE AGE
Bagger16
Clerk16
Cashier16
Customer service representative16
Cake decorator16
Bakery assistant16
Night stocker 16
Bookkeeper16
Deli associate16
Manager 18

APPLICATION PROCESS

Fill out the online BI-LO bework application to apply for a variety of jobs in your city. Applying for jobs in retail, pharmacy, and corporate settings is as simple as filling out an online application. Learn how to access the employment platform and find/apply for jobs by following the instructions below;

Step 1: Go to the main grocery store

Step 2: Search by keyword (e.g. job title) or location.

Step 3: To proceed to the next level, click the job title. 

Step 4: Examine the work description, responsibilities/accountabilities, and qualifications for the position.

Step 5: To apply for this job online, click the “Apply for this job online” tab

Step 6:  If you are a new candidate , you must create a profile. Choose the profile development method that you want to use 

Step 7: Basic Data –Fill in the blanks with the following information:

  • First name
  • Last name
  • Email address
  • Logon
  • Password

Step 8: Candidate Profile –Upload your resume (optional) and then fill out the form below; if you have ever worked for the company certification/ licensing details. (If relevant)

  • Phone type
  • Phone number
  • Address type
  • Address
  • City
  • Zip/postal code
  • Country
  • State/province
  • How you heard about the job/company

Step 9: To proceed to the next section of the form, click the “Submit Profile” button.

Step 10: Please fill out the following sections with the necessary information:

  • Candidate forms
  • Candidate questions
  • Job-specific questions
  • Assessments

Step 11: Review/submit the application.

CONCLUSION

Applying for a grocery store job may be stressful and engaging due to the rigorous research of the job description that best fits your portfolio. However, BI-LO operates 39 supermarkets under this brand and has thousands of job offers every year. If you might be looking for extra income, send your resume today to get considered for employment. 

Also read Kroger Careers: Job Application, Salary & Benefits

BI-LO’S CAREER – JOB DESCRIPTION, SALARY, & PROCESS

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