Amazon is a well-known brand that provides various services and products to its customers. It is the largest e-commerce multinational company based in Seattle, Washington, United States. Founded in 1994 by Jeff Bezos, the company functions brilliantly and since they have different departments the need for employees is much more. Each employee working for Amazon is precious to the company.
Just like every other employee, seasonal sortation associates are also an important part of the company. As a seasonal sortation associate, you need to provide help to other associates and clients to make the things available at the doorstep. To find out more about this famous job role at Amazon you should continue reading the article till the end.
Job Description
As a seasonal sortation associate, you need to move and prepare the inventory package to deliver the customers with products at a fast pace. You will be responsible to deliver and meet the expectations of clients while meeting the company’s standards. You need to sort the merchandise to easily and steadily provide products to the customers. Being a seasonal sortation associate, you have to load and scan the merchandise properly.
Skills Required
For every job role, there are a certain set of skills that are required by the employees. So, as a seasonal sortation associate, you must have essential skills that are highlighted below to provide customers with merchandise in a short period.
Interpersonal Skills
As a sortation associate, you must have great interpersonal skills to communicate effectively. Both written and verbal communication skills are a must because you sometimes need to communicate with other co-workers verbally and with clients over text or mail. In this case, both these verbal and written communication should be developed to easily handle the situation in different scenarios. You have to interact with many clients at various places in different situations so you have to possess this skill brilliantly.
Time Management
This job role certainly requires time management skills as you need to make the products available at the customer’s doorstep within a short period. You should know how to manage the time to meet the demands of the customer. By managing time, we mean controlling time, so as per your convenience you need to control the time. Delivering the products to the customer becomes a major task, so managing time will be the best possible thing you can do.
Observational Skill
You have to oversee the product in the warehouse and need to ensure that each product is fresh and has an extended expiry date. Also, you have to look at various other functioning areas in the sortation and customer service department. Being a seasonal sortation associate, you need to observe things on a regular basis and make the things available as per need and demand.
Decision-Making Skills
You sometimes might get stuck in a situation where you need to decide what is better for the company. You have to handle the situation effectively and make a way out and serve the customers in the best way. Sometimes, you are given a responsibility to manage the things to be displayed on the website that should be made available to customers. In another sense, customization of selling options is your duty which requires good decision-making skills.
Customer Service Skills
Being a part of the sortation team, your primary duty is to serve the customers. So, you must have the best customer service skills which can be useful for building healthy and strong relationships with customers. Though, most of the time you need to work at the back-end, still this skill should be inculcated in you for serving in the best form. The customers will be happy if they receive their products in time. As an employee of any company, your first and foremost motive should be to keep employees happy.
Organizational Skills
Your major job role will be to organize the products and arrange them accordingly, so organizational skills will be beneficial for them. You must organize and wrap the products properly so that at the time of requirement one can easily find them. Since you are required to sort the merchandise, it can be done only with the help of organizational skills.
Problem-solving skills
As a seasonal sortation associate, you will get stuck in various situations where you have to take a step ahead and solve the problem as per your experience. Sometimes, problem-solving skills are beneficial as it allows you to think deeply and come to a solution for yourself and your team. Say, for example, if there is a shortage of products and the demand for that product is increasing, you need to think wisely as to how you can provide the products to the customer. Either you need to think of an alternative that can be used in place for that product.
General Requirements to become a seasonal sortation associate
A candidate who is planning to apply for the job role of seasonal sortation associate must fulfill the eligibility criteria. Below are the given requirements for a candidate applying for a job role.
- Age: You have to be above 18 years to apply for this job role. Amazon does not hire employees below this age because of extensive manual labor work and it is a full-time job, so with studies, one cannot manage the work.
- Physical Build of candidate: You need to carry and lift items of at least 50 pounds, so you should be physically fit. Also, you have to do most of the work while standing so you should have good stamina. Even while applying for the position of seasonal sortation associate, you have to consider that your immune system is good because of the need to work in different temperatures most of the time.
- Educational qualification: Qualification matters when it comes to the role of sortation associate, so a candidate must have at least a High School Diploma or a college degree, or any other relevant degree.
- Experience: Though experience is not something that is considered important, certainly if you have got experience then you are already at the upper pedestal from the other employees. Experience in CRT/PC is appreciable.
In case a candidate passes the eligibility criteria then, they can get hired at Amazon as a seasonal sortation associate.
Key Responsibilities and Duties
As a seasonal sortation associate, you have certain responsibilities and duties that you need to perform while being at work. Your certain day-to-day responsibilities are given below that are needed to be taken into consideration:
- You need to prepare packages for shipment and delivery purposes. The loading of products on pallets and arranging them as per their field is a basic work role.
- In the warehouse, you have to ensure that the ordered product is available, in case there is a shortage of any product then make the authorities aware about the same.
- You need to lift and carry heavy and delicate items as a sortation associate. Loading and unloading the heavy and lightweight package is your area of concern.
- You must ensure the environment at the warehouse is positive and happy. Also, check out the different areas in the warehouse which need repairing to avoid the risk and injury factors.
- As a seasonal sortation associate, you sometimes need to operate machinery and types of equipment including hand-held printers, scanners, and much more.
- As an employee, you must follow all the rules and regulations effectively for better service to customers.
- You have to perform every task with great patience and understanding. Also, before providing the products to customers, you must evaluate the quality of a product. You need to give detailed instructions and descriptions of the merchandise you will be selling.
- As the job title suggests, you have to sort the products according to a different field and must ensure that products are high in quality standards.
- You need to assemble, sort, wrap, transport, and ship different merchandise ordered by customers.
- You have to operate types of machinery to load and unload heavy and large amounts of products and carry them to different places.
- Organize the merchandise and at the month-end submit the report of the warehouse to the respective supervisor.
- You need to scan and evaluate items for serving better quality and ensuring no damage to the products.
- You need to pull and pick the order and process them for shipment.
How much does a seasonal sortation associate earn at Amazon?
Being a seasonal sortation associate, you are paid a good amount of salary. In the sortation associate department, the salary ranges from $5 to $24 per hour. You can estimate the salary of a seasonal sortation associate is around $16 per hour on Amazon. If we look at the average salary in the department of sortation, then on an annual basis you are paid $33,496.
Also, the average annual salary ranges from $10,562 to $50,695 per year. At Amazon, the employees are taken care of, not only the salary is handsome but the benefits are also exciting. As a seasonal sortation associate, you have to work for 6 to 12 hours a day, so you are paid fairly on the basis of working hours.
How to become a seasonal sortation associate at Amazon?
If you are planning to apply for a role of a seasonal sortation associate then you just need to fill in the application form at the website of Amazon. But, to apply for a job position at Amazon you need to have proper skills, knowledge, and experience. The skills and qualifications will help you get a place in the company easily also, it will help you in the working. The application procedure at Amazon for the position of seasonal sortation associate is simple, you just need to follow the given steps:
Step 1: You need to visit the official website of Amazon- Careers, as per your location you can find the job role.
Step 2: You have to enter ‘seasonal sortation associate’ in the job title or keyword section and in the location you need to add your location.
Step 3: The job will appear. You need to select the job and click on the apply button after reading all the details and information related to the job role of seasonal sortation associate.
Step 4: You have to enter your job account on the website of Amazon and in case you do not have an account on Amazon, then you need to create an account.
Conclusion
Amazon is a renowned multinational company that is serving across the world. The company was founded in 1994 by Jeff Bezos and is actively working in almost all spheres of service like providing goods, merchandise, e-books, prime services, and others. All the employees working at Amazon make the functioning smooth and effective. The sortation department handles the major task though they work at the back end of the company everything related to sorting and assembling of products is done by them.
Frequently Asked Questions
Ques. 1: What is the job role of a seasonal sortation associate?
Ans. 1: Your workload will be simple but tiring because as a seasonal sortation associate you have to load and unload items, assemble, and assort them accordingly. You need to make products available to the customer within a time and to the prime members the fast delivery of products is required, so you need to ensure that they receive the product in time.
Ques. 2: How much do seasonal sortation associates working at Amazon pay?
Ans. 2: As a seasonal sortation associate, you make a good salary, as you receive $16 per hour or $33,496 per year on average. Most of the employees working at this position are satisfied with the pay because, as per the working hours the pay for employees is satisfying and comprehensive.
Ques. 3: What are the skills required by Amazon seasonal sortation associates?
Ans. 3: Being a seasonal sortation associate, you must have certain skills to effectively work. Along with educational qualifications, an employee should have skills like communication skills, leadership qualities, discipline, decision-making skills, customer service skills, and much more.
