Wells Fargo & Company (NYSE: WFC) is a diversified financial services company providing banking, insurance, investments, mortgage, and retail credit card products. Wells Fargo serves one in three households in the United States. The company has $1.8 trillion in assets, 11 million retail branch offices, and 13 million active mobile customers worldwide. Wells Fargo is ranked No. 27 on Fortune’s 2015 rankings of America’s largest corporations. The company’s vision is to satisfy all our customers’ financial needs and help them succeed financially. Here we will see the Wells Fargo Interview Questions and answers.
How to get a job at Wells Fargo?
Wells Fargo is a diverse company with many different job opportunities. If you’re a career-driven person looking to advance, this may be an awesome place for you. How can you get a job at Wells Fargo? They have a lot of different career options to select from, but if you want to work for a company that’s probably going to have one of the highest entry-level salaries as well as excellent benefits, then this is the place for you.
What does working at Wells Fargo look like?
I think what it looks like is interacting with people who are trying to make their lives better or make their finances better for them and helping those people feel comfortable and confident about making those choices.
1. Phone Interview
A telephone question-and-answer session is frequently included in the initial phase of the interview process. During this period, hiring managers interview candidates to see if they meet the job’s fundamental requirements. After that, the candidate will meet with a member of the recruiting team for in-person interviews.
2. Face-to-Face Interview
Face-to-face interviews with a manager are the next step in the hiring process. In this section, the candidate responds to more detailed questions about their professional experience, education, and personality. The manager will authorize a Wells Fargo candidate for group interviews if they feel they are a suitable match for the role.
3. Group Interview
A team of supervisors from Wells Fargo often asks questions like how effectively you handle money, how comfortable you are with paperwork, and whether you have any experience upselling services to consumers during a group interview. Candidates may be required to return for a follow-up interview after this initial group interview before being offered a position. Interviews with a group.
Tips to follow
Some tips on how to prepare for the interview:
1. Research the company:
We’ll only talk about the job in the interview, but a lot of preparation is needed for that. You have to know the company and what its values are, how it operates, who its competitors are, and so on. A lot of it will be written down for you on the website, including their history, vision, and mission statements. And if you’re interviewing with a recruiter or a member of HR, they may send you a package before your interview that includes this info as well as details about benefits and job opportunities there. It’s very important to know who you’re talking to when they ask questions about Wells Fargo.
2. Dress for the job you want:
You have to look at the part. If you’re interviewing for a teller position, you have to look fitter than they are, so if their shirts are cuffed at the bottom, you should cinch yours tight. You have to be able to handle the job at hand. I would say that it’s not important to dress like a banker, but if they ask you questions about what you do, then dress accordingly.
3. Prepare your answers:
You want to focus on what you can do for this company rather than getting into the details of where you worked before this job opportunity. You have to be able to talk about the company, but you have to be able to focus on yourself.
4. Know why you’re interviewing:
Now don’t get me wrong, 90% of the time you’re interviewing for a job because they need somebody. But 10% of the time they might want somebody for a different reason or a different challenge, so recognize that and be prepared for it.
5. Think about this is a contract:
You want to make a good impression, but you also want to make sure that you’re going to leave here with a job offer. So leaving with a job offer is what you’re all about. So think of it as a contract, and if it’s too much of a commitment for you, then that’s fine.
Wells Fargo Interview Questions and answers
Some sample questions along with answers are given below:
1. What are the most common characteristics of this position?
What the interviewer wants to know: Describe the working environment in general, do you work in an office or on-site, when are you available to start/work?
Sample answer: On a typical day I go into the office between 9 and 9:30 am, have a brief meeting with my team lead, and am available until 5:00 pm.
2. Describe your typical work week?
What the interviewer wants to know: How much time will you be spending working on the potential assignment, what your daily schedule will look like, etc.?
Sample answer: I have a team leader that directs my day, so I don’t have a typical work week. However, I am available from 9:00 a.m. until 5:00 p.m., Monday through Friday.
3. What is your greatest weakness?
What the interviewer wants to hear about: The interviewer wants to know which skills or behaviors do not meet their expectations and how they can be improved upon for future reference.
Sample answer: I am very detail-oriented. Sometimes, I will spend so much time on one task that I won’t realize time is passing by. To improve upon this situation, I will begin to set personal time deadlines for myself.
4. How would your manager describe you?
What the interviewer wants to know: The interviewer wants to find out what words your manager will use to describe you, if he or she were asked. In addition, the interviewer wants to know what your manager believes are your greatest strengths and weaknesses.
Sample answer: My team lead says that I’m a hard worker who can manage many tasks at once without becoming overwhelmed with the amount of work required daily.
5. What do you think your greatest strengths are?
What the interviewer wants to know: Asking this question is part of an investigation by the hiring manager to learn what they perceive as your greatest assets and also how you would respond in a group interview with the hiring manager.
Sample answer: My team lead says that one of my most appealing features is my drive and ability to make strong decisions quickly. She also thinks I am adept at juggling many different tasks and always pay close attention to detail.
6. What do you know about our company?
What the interviewer wants to know: The interviewer wants to learn about the company’s history, what it does today, where its headquarters are located, what kind of benefits it offers its employees, etc.
Sample answer: Our company has been in business since 1869 and has been headquartered in San Francisco, California since 1922. We have more than 73,000 employees, making us the third-largest commercial bank in the nation. We offer a wide variety of benefits as an employer including health insurance coverage for full-time employees, as well as flexible spending accounts for those who wish to enroll.
7. What set you apart from other candidates?
What the interviewer wants to know: The interviewer wants to find out what you did to distinguish yourself from the other candidates.
Sample answer: I was able to demonstrate that I can manage multiple tasks at once, which impressed my team lead. Also, I was able to think on my feet during the interview and demonstrate perseverance.
8. What questions did you have for me?
What the interviewer wants to know: The interviewer wants to know if there are any follow-up questions they should ask after their initial interview with you. The questions you ask during an interview can give insight into your character, interests, and ambition.
Sample answer: What would my work schedule look like? How much does your typical employee travel when working on assignments? What benefits are included in the job I am interviewing for?
9. Could you tell me about a major personal achievement and how it relates to Wells Fargo?
What the interviewer wants to know: This question is asking for information about your life outside of the job. It can be used to gain insight into your personality, interests, and ambitions. This question is meant to establish a trusting relationship with a potential new hire.
Sample answer: I am very active in my church and serve as a member of the youth board there. I enjoy giving speeches to students about my faith and volunteering at church activities throughout the year. I am currently going into my final year of undergraduate school at Liberty University, where I am pursuing an M.A. in International Relations
10. What do you think is the best part about your current job?
What the interviewer wants to know: The interviewer wants to find out what gives you satisfaction in what you do.
Sample answer: It’s the people that I work with; they are great! I’ve made lots of friends there and enjoy my everyday interactions with them.
11. What was your salary in your last full-time position?
What the interviewer wants to know: The interviewer wants to bring up any questions about salary during an interview if they arise. The interviewer will be able to explain how much you will be paid for this position, but won’t disclose that information during an interview without being prompted by a question about current or past salaries.
Sample answer: I was paid about $45,000 per year in my last full-time position.
12. How do you feel about a work environment that is very open and free with lots of communication between team members?
What the interviewer wants to know: The interviewer is trying to avoid a “hard sell” by asking this question. If this question is asked, it implies that the interviewer has seen or heard something negative during your interview process or from others they have spoken to. This question intends to establish a positive rapport with the potential new hire, and make a favorable impression on them before they meet with the hiring manager.
Sample answer: I find this a good way to work because it’s a very fast-paced business and a lot of info is happening all the time. My team leads are great at keeping us informed so we can know exactly what needs to be done at any given moment.
13. How would you describe yourself as a leader?
What the interviewer wants to know: The interviewer wants to know if you are an effective leader, perhaps because many of the job openings require leadership skills.
Sample answer: I am very confident but also very diligent with deadlines. I’m very clear on what needs to be done and how it needs to be done.
14. What is one of your most significant accomplishments?
What the interviewer wants to know: The interviewer wants to learn about your work experience and what you feel you accomplished at previous jobs and what you feel you would like to accomplish in the position for which you are interviewing.
Sample answer: I was able to go to law school full-time because I had an intern job at Wells Fargo. I made sure that the loan packages were up-to-date with each lender’s terms, and I edited each package for maximum ease in closing.
15. How would you describe your working style?
What the interviewer wants to know: This question is asking for an overview of your mindset when dealing with people, based on your previous work experience.
Sample answer: I am diligent in my work but also very honest.
16. Mention a conflict you had with your previous colleagues.
What the interviewer wants to know: This question is asking for information about previous employees, especially if you are currently an employee at Wells Fargo. It can be used to gain insight into your personality, interests, and ambitions.
Sample answer: I was working on a very important project for my branch that was slated to launch shortly after a one really important meeting. I showed up for the meeting only to find that the project had already been pulled offsite, which meant that I would not be able to work on it for several months. This was very frustrating because the project was completed months ahead of schedule.
17. What types of people do you not get along with?
What the interviewer wants to know: The interviewer wants to find out if you will be able to get along with their employees.
Sample answer: I find that I tend to avoid people who are not up-front about what they are doing, or are deceitful in some way.
18. What does “work-life balance” mean to you?
What the interviewer wants to know: The interviewer typically asks this question because the hiring manager is concerned that you will put in too many hours to do a good job—so much that your quality of life suffers in some way.
Sample answer: I’m very motivated by success. Therefore, it’s easy for me to stay on task and focus on the job at hand.
19. How would you handle the workload in a high-pressure situation?
What the interviewer wants to know: The interviewer wants to find out how you deal with being in stressful situations when there is a lot of pressure for results, when failure is not an option.
Sample Answer: Well, I’m pretty resilient when it comes to stress. I have always been successful at school in terms of managing workloads, so that could help me in this position as well.
20. Mention a Time That You Failed in This Job and What You Learned
What the interviewer wants to know: This question provides an opportunity for the interviewer to see if you can explain your actions openly and positively, and how you present the circumstances of the failure. It also allows the interviewer to explain how they handled such a situation in their career.
Sample answer: I once gave a presentation without including all of the important components, and what I thought was a well-prepared presentation turned out to be an embarrassment. What I learned from that is that there is no such thing as over-preparing; it’s better to do more than not enough and stand proud in my work.
These are the most common 20 interview questions that will help you feel confident and prepared in your interviews. Don’t ever panic during a job interview or a job talk, because you will break down your confidence and the interviewer/the audience will see this and this is something bad for you. So, never lose your confidence during a job interview or a job talk.
Some frequently asked questions along with answers:
1. Where is the Wells Fargo headquarter located?
A) There is a Wells Fargo branch at 8111 N. Meridian Street in Indianapolis.
2. What is the current job turnover at Wells Fargo?
A) There was an 11% average employee turnover during the last three years.
3. How many employees are there?
A) There are about 14,000 employees in total and 30,000 in Indiana alone.
4. What is the annual salary range of a Wells Fargo employee?
A) The salary range can vary from $15,000 to over $80,000 according to the type and level of work experience and education of the applicants.
5. Are there any job openings at Wells Fargo?
A) Job openings at Wells Fargo can be found at www.wellsfargo.co.in/careers.html, the official site of Wells Fargo bank in India.
6. Are there any other top financial companies in Indianapolis besides Wells Fargo?
A) Yes, there are many financial companies in Indianapolis like Fidelity Investments, Nationwide Financial Services, KeyCorp, and Fifth Third Bank to name a few.