In this article, we will see the sample sales Development Representative (SDR) interview questions and their answers.
Introduction
The sales development representative has to perform a variety of functions in the organization. He should have good communication skills, technical skills, handling the customers and sending them the product. The interviewer may ask certain questions related to sales and other factors that may depend upon the company’s product.
To become a sales developer is a need to have a sense of curiosity which will help you to gain more knowledge about the products. This question is asked to judge the capability of the employees. The employer may have certain questions related to the knowledge of the product and how to sell the products. you should have a good understanding of the characteristics of the product and its benefits. Also, have good marketing skills so that you can sell the customers the product, based on the needs and requirements and convince them for the same. Also, you should have the confidence and presentation to attract more customers and talk to them, so that you can easily understand their needs for a product.
Q1: What do you know about the role you have applied for?
This is the very first question that has been asked in most of the interviews. That is, you have to give the normal form regarding the sales and how to attract most of the customers. Sales development person is required to have a better understanding with the customer so that they can sell their products easily and also should know all the benefits and features of a commodity. So that he can explain it to the customer and maintain all the activities regarding the production and sales in the organization.
Q2: Why are you interested in a sales role?
This question is asked to find out whether the interviewer was passionate about this role or not so you can tell them why you are interested in it. You can discuss your skills, capabilities, interests, and how you perceive a sales role to understand and entail all the sales strategies. Also, you can tell them how you have the experience of the same role in some past companies. This will motivate your employee to ensure success in the organization, as well as its chances of getting selected, will also increase.
To retain more of the customers to maintain an entry-level sales task, there is a need that a company should provide a sufficient amount of details to the newcomers and also give them the chance to sell the product. So that it can be profitable for the business this will help in growing the trust of the employees in the organization thereby retaining them for a longer time.
Q3: What do you understand about our product or service?
You can give the answer based on the product and services of that particular company, try to find out which product is more popular, and grab some basic knowledge about that product. Also, you can discuss some of the merits and reviews about the customers.
Also researching some facts about the information helps in creating a good reputation. You can tell that a product is useful for consumption purposes so the value of that product can be according to the perceived value of the customer so that the customer can be more satisfied. You can also research the ingredients and the raw materials used for a product.
Q4: What do you know about the company’s journey?
You can give a tentative answer based on your past Research and facts about the company. Also, the selling agent is required to have the information related to the product because they are required to fulfill the sales target. These targets are given to the candidate based on the sales are done and product source. Also, they must be with the given Commission regarding it. You can also discuss companies’ advertisement and promotion policies which will help in creating a great impact on the interviewer’s mind if you have done a little SWOT analysis about it.
Q5: How will you elaborate that you have achieved more in SDR as a candidate?
The person who is applying for the sales development role should have done 12th from commerce and management course like, BBA, or post-graduation from MBA or M.Com in the respective field. Experience of around 2-5 years in any of the companies. If you want to work in a sales development report, you should have good communication skills, knowledge about the product, and how to sell the goods to the customer to convince the customer based on their needs and requirements. Also, the sales development director is required to design the product, take the feedback of the customers, do a timely SWOT analysis, and consider control all the aspects related to the selling of products to the direct consumer.
Q6: How will you sell a particular product or service to customers?
Interviewers may sometimes also ask why they want to sell a product or tell them how to set a product to the case. Don’t be in a hurry to take some time and think about the features and characteristics of a product. You should talk about the potential opportunities and how that product can benefit them in the future by solving their day-to-day activities. Discuss the raw materials used and how the packaging ingredients will help you to give more information regarding it. The sales development representative is also responsible for keeping the information regarding the transactions related to the packaging advertisement labeling distribution of the goods and services and how that would have been produced which will help them to sell the product and understand the marketing technique.
Q7: Discuss if you have ever worked as a customer service representative?
Some of the people have to deal with complaints who have her as a supplement along with the customers and service retailer, restaurant industries. You can easily handle the difficulties and achieve their objectives if they can work under pressure as they are considered as well trained and well-equipped. In addition, you should also answer the interviewer like that. You can easily take the necessary scope and try to reduce the cost of a company by increasing the volume of the product. If the company uses a good amount of raw materials which are good in quality but low and cause then the price of those products can be fixed at lower prices which will help the company in getting more sales because they can sell the products at reasonable prices which will attract the customers.
Q8: How will you work with people in team spirit?
Being a leader is not easy, it is yet to work in Team Spirit with the other members. Sales development representative is required to keep all the people together by coordinating their efforts and directing them to work for the achievement of organizational as well as sales goals. The energy audit is required to represent all the sales department as well as his team members to ensure that every member works for the success of the organization.
Q9: How will you give the training to your juniors and teach them important approaches?
For teaching a beginner there is a need that he should have a basic understanding of sales as well as how to attract customers. Also for working long hours which training is required to get familiarity with the task is going to perform otherwise he may make certain mistakes. Also, the seniors are required to provide countless hours on providing the training over the product salespeople and also the prospects related to the understanding of a product, researches and many more. No matter how much research has been done, there are certain tips and tricks which are quite confusing which need to be cleared, which may take a certain amount of time.
Q10:How to deal with tough situations and stay motivated?
Sometimes the situation may occur when you deal with a stressful situation or they are required to sell a large number of goods to the customer. In such a case you are required to remain calm and motivated so that you can easily sell goods. While selling the existing stock the companies face some problems. Seek advice from your seniors or try to find out the past year’s strategy so that you can save the goods from heavy losses. Study the records of the company to know what are its strategies, marketing techniques, sales patterns, which goods are demanded and sold more.
Conclusion
The task of the sales development representative is to manage all the sales targets and try to sell most of the items based on the requirements of the customers. So to crack this interview, you should have the basic knowledge of sales and how to deal with the customers. Sales are the major revenue earning activity of the organization, and its management is equally important.
Written by Ishani Saxena
