Do you want a new job? One with flexible working time and with good pay? Do you want to work with MetroPCS? Then you need to know about the job opportunities, salary, application process, and interview questions of MetroPCS. I will be explaining everything you need to know about the MetroPCS Careers from the application process to the benefits.
About MetroPCS
MetroPCS is the former name of American wireless service provider Metro by T-Mobile. It is popularly called Metro or MetroPCS, MetroPCS service was first launched in 2002, and in 2005, the company had 1.5 million subscribers.
On May 1, 2013, MetroPCS merged with T-Mobile, having about 32 million subscribers. The company offers prepaid services, as of March 2018, the company offers four data plans and 31 smartphones selection. Currently, MetroPCS offers affordable data plans with no annual contract.
MetroPCS Job Opportunities
MetroPCS has over 40,000 workers and there are diverse career opportunities at the company. At MetroPCS, everyone is welcomed. The company offers equal job opportunities for everyone, the company encourages people male and female, people of different colors, veterans, military spouses, individuals with disabilities, lesbians, gays, bisexuals, transgender.
Listed below are the available job opportunities in MetroPCS, the requirements, and the job role. The jobs are listed by categories
Business/Management
1) Human Resources Manager
Job Roles
The Human Resources Manager is responsible for recruiting and developing human resources strategies associated with the company business. Responsible for Performance Management. HR acts as the bridge between management and employee relations in MetroPCS. He or She addresses demands and other issues in the company.
Requirements
- In-depth knowledge of the American labor law and Human Resources practices
- Ability to build and successfully manage interpersonal relationships at all levels of the company
- Proven Working Experience with good track records
- Good Communication Skills
- Problem Solving Skills
- Results Driven
- Good Knowledge of Human Resources systems, software, and databases
- Great Leadership Skills Etc.
2) Human Resources Associate
Job Role
At MetroPCS, the HR associate is responsible for getting, recording, interpreting, and managing the HR information in the company, they also help the new employees in the company with the job enrolment process. They also work with the HR manager in carrying out human resources duties in the company.
Requirements
- Must be above 18 years old
- Must be highly proficient in HR duties
- Degree in Human Resources or other related fields
- Knowledge of American labor law and Human Resources practices
- Good attention to details
- Good communication skills
- Problem-solving skills
- Good administration skills
3) Store Manager
Role
The store manager is responsible for the management of the store, supervising inventory levels, and also ordering new items for the stores.
Requirements and skills
- Must be above 18 years
- Prior experience in-store management
- Experience in retail sales
- Good communication skills
- Excellent customer service skills
- A team player
4) Assistant Manager
Roles
Supervising employees in the day to day activities. Follows the directives of the general manager, manages the overall workflow of the company, and provides customer support.
Skills and Requirements
- Must be above 18 years
- Degree in Management field
- Experience in administrative works
- Great Leadership skills
- Good Communication Skills
- Good Management skills
- Good Organizational skills
- Multitasking
- Good Human Relation skills
5)Business Analyst
Role
The Business Analyst is responsible for creating a very detailed business analysis for the company. The Business analyst is responsible for budgeting and forecasting. Analyzes business domains. Documents business processes and procedures.
Requirement
- A business analyst must have a degree in the relevant field
- Above 18 years
- The Business Analyst must have good analytical skills
- The Business Analyst must be Proficient knowledge of Microsoft Excel
- The Business Analyst must be highly proficient in Programming Language
- The Business Analyst must be good in data visualization
- The Business Analyst must have good negotiation skills
- He or She Must have good communication skills
6)Financial Analyst
Role
The Financial Analyst is responsible for the company’s financial planning, financial analysis, and financial projection. The financial Analyst estimates future revenues and expenditures to form cost structures and define capital budgeting for company projects.
The Financial Analyst keeps track of the company’s financial record. Provides periodic company financial records.
Requirements and Skills
- Degree in Accounting
- The Financial Analyst must be Certified and have an advanced degree
- Above 18 years
- Must have good financial analysis skills
- The Financial Analyst must have good Accounting Skills
- The Financial Analyst must have good critical thinking skills
- The Financial Analyst must have good Technical Skills
Sales and Services
7) Customer Service Representative
Roles
The Customer Service representative at MetroPCS is responsible for handling the inquiries and complaints of customers, He or She Provides customers the information about the company’s products and services. The Customer Service representative resolves the company product issues and concerns by customers. He or She documents and informs customer records.
Requirements
- Must be above 18 years
- The candidate must have prior experience in customer service or other related fields
- Good verbal communication skills
- Bi-lingual
- Highly professional
- Be able to multitask
8) Sales Associate
Roles
The Sales Associate at MetroPCS works closely with customers to know their needs, answer customer questions as regards the company’s product. The Sales Associate detects the customers’ needs and provides in-depth information about MetroPCS products. He or She handles all administrative parts of the sale, this includes drafting paperwork to establish service, also includes accepting customer payments and filling completed orders. The Sales Associate is responsible for performing sales tracking and reporting store processes. He or She Must Understand all MetroPCS policies and procedures.
Qualifications and Requirements
- Must be above 18 years
- Must have High School or GED equivalent
- An Experience in the wireless telecommunications industry is preferred, although not required
- Must be proficient in computer skills, POS systems. Must have good customer service and good sales skills
- Willing to work typical retail hours, including weekends and holidays
- Keeps to time and schedule
9) Part-Time Sales Associate
The part-time Sales Associate Job is the same as the Sales Associate, the difference here is that while the Sales Associate work is full-time, the Part-Time Sales Associate is Part-time.
10) Account Service Representative
Role
The account service representative is responsible for managing customer financial accounts and records.
Requirements and Skills
- The Account Service Representative must be at least 18 years old.
- He or She must be legally eligible to work in the United States.
- He or He has a minimum of High School Diploma or GED
- He or She must be a pro on the computer
- He or She must know how to multi-tasks
- He or She has a passion for mobile devices and/or technology
- He or She must be flexible to work any shift, including nights and especially weekends
11) Marketing Analyst
Roles
The marketing Analyst will be responsible for performing effective and consistent market research SWOT analysis. The Marketing Analyst will develop and estimate methods for collecting data. The Data Analyst is responsible for formulating plans.
Requirement and skills
• Must be above 18 years above
• Minimum of Bachelor’s degree in Accounting, Business Administration, Communications or other related fields
TECH
12) Project Engineer
Role
The project engineer is accountable for the engineering and technical works needed to complete the company project. The project engineer is responsible for planning projects, creating project criteria, managing project reviews, and He or She will ensure the proper employment of project elements.
Requirements and Skills
- Must be above 18 years old
- Experience working as a Project Engineer
13) Technical Support Analyst
Role
Support Analysts estimate user requirements, address technical issues, and they also work with engineering and IT staff to offer solutions.
Requirement and Skill
- Must be above 18 years
- Be eligible to work in the USA
- BSc. in computer science or information technology.
- Proven experience in tech support, desktop support, and record of job success.
MetroPCS Application Process
Like other jobs, the MetroPCS job application process starts with the online application. (Except for in-store positions that may be applied for in-person at the retail stores). The online application is done on the company job portal via the company website. (https://www.tmobile.careers)
Steps to Apply for Job at MetroPCS
Step 1
Go to the company’s job portal (https://www.tmobile.careers), you can search for the job you want by going to the “Enter Keyword” and “Select a Location”
For example, if you want to apply for a Sales Associate job, and you want to check if the job is available in your location or the nearest location to you, enter “Sales Associate” in the “Enter Keyword” and for example, if you are in Michigan, simply enter “Michigan” in the “ Select a Location”, as shown in the picture below;
You can also know how close the vacancies are to your location by clicking on the option to choose the different miles (i.e. distance) you want, in this example, I choose 25 miles.
Step 2
Click on the search icon at the right side of the “25 miles” as seen in the picture above, and available vacancies will be displayed below the search, scroll down the page to view the available vacancies.
Click on the vacancy nearest to you, to learn more about the job, you will be directed to a new page where you will see the job role and requirement of the job you clicked on.
Simply scroll down the page to read more
When you are done reading and you are convinced that you are fit for the job, scroll up to click on the “apply now” option or scroll down to click on the “apply now option” just before the footer of the page as shown in the picture below:
After clicking on “apply now” a new page will be displayed, click on the “new applicant” option as shown below;
Step 3
After clicking on it, a form will be displayed to enter your information to join the talent community; this is required. You can auto-fill your information by clicking on either the Facebook or LinkedIn or Google icon at the top of the form as shown below;
Step 4
After filling in your information, submit and you will be directed to another page to apply for the job, scroll down the page and click on “apply to job” as shown below;
A form to sign in, enter your email address and password if you have an account but if not click on “don’t have an account yet”? Option and you will be directed to a page to create your account as shown below;
Step 5
Enter all the required fields to create an account, click on “continue” at the end of the form and you will be directed to the page to start your application, click on “Let’s get started” and a form to enter your details will be displayed, you can auto-fill your details by clicking on “ import profile” or enter your details manually as shown in the image below;
Like every other job application, applicants are required to submit their resumes and cover letters.
After completing the application online, it is required that applicants take the job skills assessments which are between 40-70 minutes. Computers with sound cards, web browsers with pop blockers disabled are required to write the test. Applicants should ensure that they are not distracted during the test. Applicants must complete them within 7 days.
MetroPCS Application Process Frequently Asked Questions
Question: Does MetroPCS conduct a background check for job applicants?
Answer: Yes, MetroPCS conducts a pre-employment background check before offering employment to applicants
Question: How long does it take to be hired at MetroPCS?
Answer: This depends on firstly the applicant, i.e., it depends on when the applicant completes the application, assessment online. And the time between completion of the application form, assessment, and job offers may range between one week and three.
MetroPCS Interview Questions
Question: Can we meet you?
Answer: There is a very common question often asked at interviews and expect to be asked at your interview with MetroPCS, it often comes as the first question interviewers ask. The simple answer is to tell the interviewer your full name and age, qualification, previous employee, and the reason you quit the job.
Question 2: What are your strength and weakness?
Answer: This is a very tricky question, and you have to be very careful when You answer this, you don’t want to boast and you cannot say that you do not have a strength or weakness either, simply answer by mentioning a strength that will be useful in the job role you applied for and mention a weakness that does not relate to the job role and also mentions how you are working towards improving yourself. Here’s an example, if you, for example, applied for the customer service personnel role, a g0od customer care must be a good communicator, especially a good listener, so your strength should be that you are a good listener and a very patient person.
Question 3: What’s your five years’ plan/ How long do you plan on working with us if we hire you
Answer: These two question even though they don’t look the same means the same thing. The interviewer does not care about your plans; he or she just wants to know if you are planning on working in the company for a long time. Whatever your plan is, do not tell the interviewer that you plan on moving out of town next year, even if you plan to.
MetroPCS Salary Information
The information below is MetroPCS salary hourly pay information by payscale.com
MetroPCS employees are paid an average of $10.78 an hour. Hourly pay at MetroPCS is between the averages of $8.36 to $15.16 an hour. Retail Sales Associates make $11.25 average salary per hour, while Sales Associates make an average hourly rate of $10.44. Furthermore, Retail Store Managers are paid between the ranges of $9-$18, while inventory managers are paid $10-$18. Metro Store Manager in the United States is between $80,019 and $32,274 per year.
Benefits of Working at MetroPCS
- Commission: Employees at MetroPCS get a commission, great benefits, PTO, incentive /bonuses (for sales staff), and lots of discounts.
- Company Store Discount: Employees are given store discounts on the personal purchase of company products
- Flexible Time Schedule: At MetroPCS, the schedule is very flexible; employees at MetroPCS have enough time to attend to other things.
- Paid Holidays / Vacation: This is my favorite part, MetroPCS offers paid holidays to its employees, which isn’t that great, apart from a flexible work schedule, you also get to go on holidays that are paid.
- Casual Dress: Another favorite part, MetroPCS allows casual dressing, this is a really good one
- MetroPCS does not use and dump its employees, the company has a sick leave policy that covers the health issues of its employees
- Education/Training/ Certification Compensation.
Thanks for reading.
