Established in 1988 by Donald and Susan Sutherland, Coldstone Creamery exists to give lovers of ice cream the best of experience. The Sutherland were ardent lovers of ice cream and their search for better ice cream made them establish Coldstone Creamery. Since they could not find the perfect ice cream of their taste they decided to create an ice cream store with a difference in preparation and packaging. Oftentimes, our dissatisfaction over a service rendered can provoke creativity in us. This creativity can be the start of a great thing in our lives. That was the case with the Sutherlands. They decided to create a store that made room for fresh in-house ice cream rather than drinking stale ice cream. This innovative idea of theirs gave them popularity and has also been the reason for their increasing popularity across several countries. Let’s know How to Get a Job at Cold Stone Creamery?
Cold Stone Creamery is an ice cream store that provides several job opportunities to individuals who are lovers of ice cream and want to participate in the production of several flavors of Ice Cream. They prioritize the happiness of their customers. They make crew members sing and engage customers in conversations that give them a wonderful experience as they visit the store. The fact that Ice Cream is freshly made makes customers come back for another taste. Taking a step further, Cold Stone Creamery began franchising in 1994. They currently have several locations scattered around the world. Are you interested in securing a job at the Cold Stone Creamery? then this article is for you. In this article, we will carefully consider the available job opportunities at several Cold Stone Creamery locations, the application process, minimum requirements, and the interview process.
WHAT ARE THE AVAILABLE JOB OPPORTUNITIES AT COLDSTONE CREAMERY?
World-known Franchise Ice Cream Maker provides a platform for employment to several individuals. This is because they constantly need employees to take up several roles in their local and international stores. Some of these opportunities include cake decorator, cashier, team leader, store manager, and shift leader. These job positions may differ from one location to another. Employees occupying entry-level positions are known as crew members while store managers and shift leaders are said to occupy management positions.
CAKE DECORATORS: If you are applying for a cake decorator job position, you must possess certain experience in cake decoration. This is because you will be in charge of decorating cakes as customers file in their orders daily. You should also know how to bake. Your ability to manage your time and attend to more customers when you get the job will keep you successful on the job. You should also know how to give customers the best experience by treating them right. A perfect understanding of what this job entails will help you ace your interviews and land you your dream job. Your responsibilities include:
- Welcoming customers, greeting them with a warm smile and taking their orders respectfully.
- Keeping your work environment clean by ensuring that the store location is kept tidy always.
- Baking and decorating cakes according to customers’ orders.
- Attending to customers’ orders promptly.
- Assisting in the completion of other tasks where necessary.
- Operates strictly according to company standards of freshness at every given time.
Cake decorators must be disciplined. They should also know how to manage different tasks at the same time. If you excel at paying attention to tiny details, you will do great in this job position. Cold Stone Creamery also makes provision for adequate training for new hires, so don’t allow your lack of experience to prevent you from applying for the job.
STORE MANAGERS: Every organization needs individuals to occupy the position of leadership so that everything can move smoothly. To this end, ColdStone Creamery employs applicants to feel management positions. They also create room for entry-level staff to grow into this position. If you are privileged to work as a store manager, you will be required to perform the following responsibilities:
- Ordering supplies and products.
- Taking inventory of stocks in local stores
- Hiring new team members into various local stores
- Responsible for ensuring that disciplinary action is meted out correctly.
- Train new hires and team members to ensure that customers get the best of service.
- Assist in taking customers orders and, ensuring that customers satisfaction is highly prioritized
- Assist in making products when necessary
- Coordinating schedules.
- Conducting assessment on sales
- Take critical marketing decisions etc
Working in any job position at Coldstone Creamery is worth your time especially if you are a lover of ice cream. There are remote job positions also available for applicants. Let’s look at the benefits of working at Coldstone creamery.
WHAT ARE THE SALARY PACKAGES OF POSITIONS AVAILABLE AT COLDSTONE CREAMERY?
- Store Managers: If you are applying for the position of the store manager, you will be privileged to earn $14.00 per hour.
- Cake Decorators: If you excel at decorating cakes and you intend to apply for this position, your average hourly wage will be $9:00 per hour.
- Cashiers/ Crew Members: Those who fall within this category are usually privileged to earn $11:00 per hour.
WHAT ARE THE BENEFITS OF GETTING A JOB AT COLDSTONE CREAMERY?
Working at Coldstone Creamery offers a very loving and conducive environment. This environment helps you work at your best with minimum pressure. You will also be privileged to enjoy the following benefits:
- Access to expand your social network
- Employee discount on certain products
- Flexible scheduling
- Medical and other insurance options
- Tips and bonuses
- Paid vacation.
Having considered the benefits of working at Cold Stone Creamery, it is important to take a look at the basic requirements needed to work at Coldstone Creamery.
WHAT IS THE MINIMUM REQUIREMENT TO WORK AT COLDSTONE CREAMERY?
To work at Coldstone Creamery, individuals must be at least 16 years of age, anything less than that won’t be accepted. There are no extra demands of certificates and years of experience because they are delighted to train new hires as they join the team. However, your work experience could be an advantage. This is because it can increase your chances of succeeding on the job. But, if you don’t have enough experience, your willingness to learn and adapt quickly, can become an advantage. Also, some store locations may request a food handler’s permit, so ensure that you have one. Let us briefly examine, how to apply at Coldstone Creamery.
HOW TO APPLY FOR A JOB AT COLDSTONE CREAMERY?
Applying for a job at Cold Stone Creamery is very simple. If you are close to any store location, it will be easier to visit the store to make inquiries. You can also fill up the application form at the store. Also, some store locations put flyers like “Now Auditioning” at the front of a store. If you see that sign, it’s a good time to apply in person.
For those interested in applying for one, please go through the following steps:
Step 1: Visit the company website www.coldstone.creamery.com. Look out for the store locator page.
Step 2: The store locator page will direct you to a place that has a map with red ice cream background revealing several states. Click on the State that is closer to you. One that you can easily commute to.
Step 3: Your search will be narrowed down to various cities. Choose the city nearest to you.
Step 4: After you have selected your city, you will be redirected to a page that contains the online application form.
Step 5: Ensure that you fill in the form with your complete details. To make it easy for you, you can fill it up with a resume by clicking on the “ Submit a Resume” button.
After completing the form, click the apply button. Your application will be immediately forwarded to your potential employer in the location of your choice.
For those who desire to work at the headquarters, either because it’s close to you or for whatever reason, you may have. You can apply online by clicking Jobs at Cold Stone Headquarters. You will be redirected to a page. Commence your search either by location, category, or job title. You may be required to open an account with monster.com before proceeding with your application. Complete the application form and click on the apply button. Upon submission, you will be contacted by a member of Coldstone Creamery’s Human Resources department.
Now that you know how to apply for a job at Coldstone let’s look at what happens after you submit your application. After submitting your application, you will get a confirmation email from the online submissions manager. Hiring managers go through various applications submitted. They select qualified candidates and schedule them for an interview. It usually takes 1 or 2 Weeks for hiring managers to get back to applicants. You may hear from them earlier than a week if they need hires to feel in some job positions. You can follow up on your application with a call if you are not close to the store location. However, you should visit the store location to follow up on your application. This will also help you get familiar with the ice cream production chain. Hiring managers look for applicants who are daring and outspoken, so coming to the store location to follow up on your application could boost your chances of securing the job. It will also give hiring managers the privilege of seeing the face behind the application. If you are called for an interview process also known as auditioning, how do you prepare to ace your interview?
HOW DO YOU PREPARE FOR AN INTERVIEW AT COLDSTONE CREAMERY?
Dress properly: First impression matters. Don’t attend an interview looking scattered and tattered. If you are applying for an entry-level position, you could decide to attend your interview dressed in business casual. This shows that you have an understanding of the demands of the job position you are applying for. While those applying for managerial positions can put on formal business attire. Coldstone Creamery produces Ice Cream and they require that applicants maintain a high level of hygiene. Dressing neatly with well-trimmed nails and properly styled hair could boost your chances of getting a job at Coldstone Creamery, so take advantage of it.
- Be Enthusiastic: An important part of the Coldstone Creamery interview process is the singing aspect. Hiring managers ask job hopefuls to sing during interviews. This is to help them assess your enthusiasm, flexibility, and your ability to enjoy a task. So be enthusiastic about singing, give it a try and you will be glad you did.
- Rehearse interview questions: Proper preparation helps you take advantage of opportunities that come your way. Ensure that you look for sample interview questions and answers. Properly rehearse them before going for interviews. Also, make sure your answers are not too personal. Be confident and tailor your answers to reflect your passion for rendering excellent customer service.
- Prepare your resume and the contact information of your referees: Hiring managers may request that you submit a copy of your resume after or during the interview. So, ensure that you get your resume ready if you don’t have one and also go along with it for your interview. In addition to that, the contact information of your referees must be well written out and also carried along to the interview.
- Answer questions clearly and precisely: Be bold when providing answers to questions. This is because hiring managers look out for applicants with excellent communication abilities. Maintain eye contact and wear a warm smile.
COLDSTONE SAMPLE INTERVIEW QUESTIONS AND ANSWERS
It is also very important to pay close attention to interview questions and answers. Some of the questions your interviewer is likely to ask you include the following.
Sample Question 1; Why would you like to work at Coldstone Creamery?
This question is very important because they want to know your motive for joining their organization. You can decide to answer it in this manner:
Sample Answer: I would love to work at Coldstone Creamery because they offer excellent service to customers. I would also like to be a part of the service they render to customers. I also want to contribute to the growth of the International Franchise Ice Cream Producer. You could add that you love the fun environment. Also, ensure that you display a great level of enthusiasm.
Sample Question 2: What about you fascinates others?
Hiring managers ask employees this kind of question to understand their personality type. So, don’t be stingy with your information, answer clearly and in a concise manner.
Sample Answer: My ability to lighten up the atmosphere with a bright smile and solve problems easily is one interesting thing about me. It helps me relate with others well. I believe that if I join Coldstone Creamery I could use this, to engineer excellent customer service.
Sample Question 3: Do you like Ice Cream? If yes, what is your favorite flavor?
Those who excel in workplaces like Coldstone Creamery are those who love Ice Cream and are passionate about making different flavors. Hiring managers ask questions like this to find out if you love Ice Cream. It is also important that you visit the store location and try out some flavors before your interview so that you would not be stranded.
Sample Answer: Yes I love Ice Cream, they have always been my delight since my childhood days. Also, Coldstone Creamery has been my favorite Ice Cream store. My favorite flavor is the strawberry flavor, it gives me a cool feeling and I can’t get enough of it. Be real about your experience.
Sample Question 4: What are your strengths and weaknesses?
This question is a common interview question. However, don’t allow familiarity to make you downplay the importance of this question. Be quick to state your strengths concerning the job position you applied for. Also, state your weaknesses and include the measures you are currently taking to improve yourself.
Sample Question 5: How would you treat an angry or rude customer?
Cold Stone Creamery prioritizes happiness and satisfaction over sales, so they want to know how you will manage customer’s emotions.
Sample Answer: If a customer is angry over a service, I will gently apologize and look for means to correct the error. And if the error is on the side of the customer, I will respectfully make them see where they got it wrong. This answer shows that you value customers above your feelings. It also shows that you understand that the customer is not angry at you. Other interview questions include:
- Are you good with handling cash?
- Are you a good listener?
Getting a job at Cold Stone Creamery is not difficult. All you need do is to, submit your application. Prepare very well for the interview. If you do well, you will get your job!! Once you get the job, feel free to drop your comments in the box below.
FREQUENTLY ASKED QUESTIONS
- What is the interview process at Coldstone Creamery like? The interview process is usually not difficult. It varies from a week to several weeks. If your application meets their requirements they will call you for an interview. They will ask you to sing. This is just to show you that you will be required to sing on the job.
- When would I be asked to resume after the interview? If you ace your interview, hiring managers will request you to submit your resume at the store location immediately. Upon resumption, you will be placed on training that will introduce you to the work environment.
- Must I sing to get a Job at Coldstone Creamery? Yes, you will be required to sing because singing to the delight of customers is a part of your job.
