Here we will see Budtender Interview Questions And Answers.
An employee who works at the cannabis dispensary’s storefront and represents the company. Budtenders are in charge of informing customers about cannabis products’ effects, advantages, and overall experience. While this marijuana shop staff is often not medically educated, they act as crucial guides to utilizing cannabis products and customizing their customer and patient care to various levels of experience.
The phrase “budtender” is a combination of the words “bud” (the cannabis plant’s flower) and “bartender.” The phrase came about because the work of a budtender in a dispensary is similar to that of a bartender.
What is a budtender’s job description?
Budtenders’ work descriptions often include a variety of duties at the dispensary.
Typical responsibilities
- Serving as the dispensary’s public face and greeting clients
- assisting with the sale
- Customers are being educated on a range of cannabis goods, including flowers, edibles, and concentrates.
- To give the highest quality of service to consumers, being up to date on new products, strains, changes in regulations, and industry trends is essential.
- As needed, weigh and pack items.
- Providing cannabis product suggestions based on consumer demand
- Keeping accurate and up-to-date data on medicinal cannabis patients (if at a medical dispensary)
- Educating people on the correct safety precautions to take when using cannabis
- Customers’ identification and documents are checked.
- Assisting with different dispensary procedures, such as cash register operation and sanitary conditions.
These are your chances to demonstrate that you have a thorough understanding of the position you’re applying for. If you’ve already held similar positions, now is your chance to shine! If not, go through the job description again to make sure you understand your duties, conduct further research on the role, and learn about other people’s experiences in the position you want.
- Do you know what a budtender/extraction technician/greenhouse worker’s major responsibilities are?
- What do you believe the most challenging aspect of working as a budtender (extraction technician/greenhouse worker, etc.) is?
- How would you know whether this employment was a success for you?
- What are your qualifications in this field?
- What experience do you have that is relevant to the position you’re searching for?
Even if you’ve never worked in your preferred field before, knowing the job criteria will indicate your commitment to the role.
The majority of budtender jobs are entry-level, but they pay well, with the average annual compensation for budtenders ranging from $25 to $35,000. They’re also a great place to start if you want to work your way up the cannabis business ladder since prospects for advancement and promotion are plentiful. While becoming a budtender at your local dispensary may not be simple, once you’re in, you’ll be exposed to more possibilities to improve and find further cannabis-related jobs.
Questions
Your expertise or experience in the sector will most likely be put to the test.
- Do you have any past employment experience in the cannabis industry?
- What drew you to the cannabis sector in the first place?
- What’s the most interesting thing you’ve lately discovered about the cannabis industry?
- Even if you’ve never worked in the cannabis sector, evidence that you keep up with trends, news, and legislative changes demonstrate your interest and involvement in the industry.
- What do you think is the best way to define your relationship with marijuana?
- What do you think constitutes excellent customer service?
- Could you elaborate on your past employment experience?
- Which strain is your favorite, and why?
- Consider a consumer who appears to be high (or intoxicated) when they enter the dispensary. What are your plans? Will you be selling them marijuana?
- Are you familiar with our industry’s norms and regulations?
- How long do you intend to stay?
- What recommendations would you provide to patients regarding edible doses?
Other questions you can be asked during your budget interview Make an effort to build a positive relationship with your interviewer(s).
- How would you characterize your relationship with marijuana?
Keep things as sensible as possible by referring to medicinal and recreational uses. Maybe you have a tale about how you sold drugs on the street when they were illegal. You could potentially spend a year or two in prison if they discover you with a pocket full of hash.
- What do you consider exceptional customer service to be?
In the end, the cannabis business is no different than any other retail store (at least in some ways:)). If customers are displeased with the behavior of the butler or the quality of the products supplied, they will shop and spend their hard-earned money elsewhere.
- Which strain is your favorite, and why?
I recommend that you discuss other strains and various settings in which you found them enjoyable. The owner (or manager) of the business should get the sense that you’ve had a lot of expertise with various marijuana varieties. Then it will be simple for you to guide various consumers, and first-hand experience is always the finest counsel.
When you choose a preferred strain, such as Golden Goat, Blue Dream, Red Carpet, or Pineapple Express, make sure to explain not only how it affects the mind and body, but also the scenarios and physical or mental problems in which it might be beneficial to the seeker.
- Have you ever worked as a budtender?
This question may be answered with a glance at the candidate’s résumé, but asking it nonetheless can allow you to go further and give information that will help you with the rest of the interview. If the candidate has prior budtending expertise, they are more likely to grasp how a dispensary operates and the fundamental differences between the numerous goods that a retail cannabis company often offers. As a consequence, the new employee will require less training and the onboarding process will be simplified.
- What is compliance, precisely, and why is it so important?
Cannabis is a tightly controlled industry. Budtenders must be knowledgeable about regulatory problems such as package labeling, client information, privacy, security, and purchase limitations. Any potential recruit should have a thorough understanding of state legislation as well as a sharp eye for the finer points that are required for the dispensary to be legal. Budtenders who are knowledgeable about regulatory concerns are more likely to be trustworthy and treat the dispensary and their jobs with the respect they deserve.
- What makes indicas and sativas different?
Isn’t this the first time you’ve heard of marijuana? A budtender should not only know the answer right away, but also be able to display a deeper awareness of the history of different varieties of cannabis, how hybrids have come to dominate the market, and why a strain branded “Sativa” or “indicia” may not provide the customer with the high they want. Responses to this question will also give you a sense of how successfully the budtender will be able to match clients with the proper strain.
- What are your opinions on the various cannabis concentrates available?
It’s time to put your applicant’s product expertise to the test. It might be tough to keep up with the newest technical breakthroughs when there are so many different types of concentrates on the market. Dispensaries regularly sell rosin, resin, wax, and shatter, and a qualified budtender should be able to explain the differences between them. Candidates should not be expected to know everything there is to know about concentrates, but they should be able to communicate a basic understanding.
- Do you have any suggestions for how to enhance the client experience at the dispensary? Can you share an example of when you enhanced operations in a previous job?
Patience entails listening to customers and meeting them where they are. To finish a transaction, some people will want a lot of handholding, so you’ll want a buyer that is ready to take their time and figure out precisely what each customer wants or needs.
- What would you do if you discovered a coworker had been stealing from you?
Theft is a risk in any sector, but in a dispensary, it must be closely watched. If someone’s hands are in the jar or you’re caught hooking up with buddies with bud, you need to know that your budtenders have your back.
- What credentials do you have that apply to this position?
You’ll want to figure out how a candidate’s skill sets can help your dispensary before you hire them. Do they, for example, have a customer service background? How about promoting or perhaps expanding your business? You want to employ the top prospects, not just the excellent ones. In your dispensary, your dispensary agents perform a crucial function. You want to be certain that you’re bringing in the correct folks. Inquire about the candidates’ previous experience and how it connects to the present role.
11. When customers visit a dispensary, what is one of the most common questions they have?
Patients may find determining the proper dose to be a complex and, in some circumstances, stressful task. As a result, dispensary agents must be well-versed in assisting patients. There are numerous diverse products, ranging from infused chocolates to cannabis drinks, each with its dose concerns. Patients should always be encouraged to read the dose instructions before swallowing. Dispensary agents should also counsel patients to start carefully. You may better analyze a prospective candidate’s customer service abilities as well as their ability to conduct edible dosage by asking this question.
12. What aspects of this cannabis dispensary would you change?
Interviewing for a budtender post will draw a huge number of people who have worked in dispensaries before. You might be able to learn how to improve your operation by asking this question. Candidates that provide solutions rather than complaints are more likely to be excellent problem solvers and workers.
Unfortunately, many dispensaries have a high rate of worker turnover. If you can find skilled bartenders with a passion for the industry and a knack for dealing with clients, your business will thrive for years to come.
13. What experience do you have that is relevant to this position?
This is a difficult question. For obvious reasons, candidates may be hesitant to describe their experiences purchasing or selling cannabis, owing to its new legal status.
That isn’t to say they can’t explain why they have specific experience that will help them thrive in a certain position. You may be employing a budtender, for example. A candidate who previously worked in a retail business, where their responsibilities included assisting consumers in better understanding the characteristics and attributes of various items, has sufficient customer service expertise to handle their responsibilities at your firm.
The questions you ask during a cannabis business job interview will likely differ based on the role you’re interviewing someone for. These are just a few suggestions for you to think about. They’ll help you find people who are interested in supporting you in attaining your aims.
14. I like what I’m hearing, but we have a lot of fantastic prospects to choose from. What makes you unique enough for us to want to hire you?
It’s a simple question to answer properly, with one caveat: don’t criticize your interviewees. On the one hand, you have the opportunity to be noticed. You should also avoid making assumptions about the talents of other candidates. Concentrate on your strengths, and if the interviewer hasn’t already, this is the time to bring up that one “slam dunk” trait.
- Is there a proper or incorrect way to respond to this question? Take the following replies into consideration:
“I’m now seeking a job.”
“I’m in severe need of money right now.”
“Your office is close to my home.”
“I’ve always been intrigued by what you guys do.”
Is there a recurring theme here? All of these reactions demonstrate that they are advantageous to you. While every employer expects these characteristics to play a role in some way, they are not the reasons they will hire you.
Finally, show how you’ve become a productive employee and how you envision yourself contributing to and assisting the organization in the future. As we’ve previously stated, finding new positions for budtenders that aren’t already filled with candidates isn’t always simple. As the medical marijuana business expands, cannabis dispensary establishments frequently find themselves with a surplus of people anxious to gain one of these profitable, exciting occupations. A little bit of planning, a lot of knowledge about cannabis products, and a dash of personality are all fantastic ways to stand out from the crowd, and we hope our guide on how to become a budtender has pointed you in the right direction. Always remember to maintain a professional demeanor, be educated, and be open to listening and learning.
