Growing up we all loved Disney. The characters, the stories will always remain with us. And most importantly, Disney World remains a wonderful fascination to us. What if you could work here? With Walt Disney World Resort’s Disney College Program, you can do that and earn while you live your childhood dream! In this program, you can enter the magical world of Disney, known worldwide, and gain valuable experience as well as fill your pockets. Along with this, you also get to meet so many new people from different cultures and countries and earn from them as well. In this program, there are a total of twenty-two options open for Roles, one of which is Merchandise. This role is a high-volume role, which means the intake capacity is higher than the other roles. Let’s see in detail about the DCP Merchandise Role.
Job Description for DCP Merchandise Role
As mentioned earlier, the role in merchandise is a high volume role, thus meaning, it has a bigger number of CP’s. Your role as a merchandise host primarily includes operating registers, stocking the merchandise in and around the store, entertaining, communicating, and greeting the guests, in every way possible; i.e, not just from behind the cash counter, but also throughout their shopping, looking around in a store and assisting them with a smiling face. This is called ‘Merchantaining’, in Disney’s World! Not just this, you also might be placed from one store to another, or given a different position within the same shift, but within your zone. Other key responsibilities include managing the food and beverages, handling the PhotoPass assistance, restocking the floor, sorting the merchandise, and occasionally participating in the dance parties. Sounds fun, right? Well, it is. So without wasting much of your time let’s see what training you will get for working with Disney, this can also be helpful throughout your life.
Training for DCP’s Merchandise Role
The first step to start your training is to get that shiny new costume for your exciting role. So after getting your costume for this role, your actual training starts. The best part is on the very first day, you are going to get hands-on training experience! This is done to get you acquainted with the work environment. This may seem scary at first but no need to worry as your trainer is going to be there with you all the time. So on the first day, you will get trained for using the registers correctly and handling the transactions at the counter. After the set days for training, you’re pretty much left on your own to do the work, but of course, other staff members will gladly help you if you need. Further, in the first few weeks, you will learn about merchandising beyond the basic level. The food section and PhotoPass section have their training sessions separately.
Sounds quite interesting right? We know you’re thinking of applying here. If yes, let us guide you through the application process.
The application process for DCP Merchandise Role
There are three steps for entering the DCP. First in the application, second as a web-based interview, and the third is a telephonic interview. The filling of the application is quite easy wherein you will be asked personal details and some questions, along with some necessary documents.
If your application is good, you will be offered a phone interview. Here, you can prepare some mock questions related to the field you’re applying for, for a smooth interview process as a backup. For example, you may be asked questions like ‘what will you do if…’ or ‘How will you handle a situation where…’.
Also, keep in mind other top five roles other than your interest in case they offer you those. If everything goes well, you will be gladly welcomed aboard!
Pros and Cons of DCP Merchandise Role
Now, if you’re all ready for filing up that damn application, just have a look at the pros and cons, because facing the realities is very important too. This can also help you negotiate about certain things if you know some things beforehand.
- Pros
The best part of working at Disney is the management. While training, the management team will help you through everything and anything, gladly. They will also motivate you to excel and guide you properly. Getting to know a variety of people, interacting with them, hearing funny stories they tell you of the people whom they’re buying souvenirs for can be a wholesome experience. Also, the best part is that at the end of your program you will get your ‘Ear-book Page’ in which they will add all your goofy photos they took while you were working. So that’s a really good goodbye gift you’ll get!
- Cons
Getting used to PhotoPass can get difficult. You need to give a bit more time to see how it works. When it comes to the guests and the customers, it can get a bit difficult if they don’t speak English. You will have to find your way through it. Also, due to the location being far away, you will have to bear with long bus rides. Shift hours can be stressful.
So we have provided you with all the information and according to us, it’s a pretty good deal. So hurry up and apply!
FAQ’s
1. What are the shifts/hours?
You will have to work for 32-40 hours each week. Most shifts are between 6-12 hours, with breaks.
2. What are the other roles at DCP?
Other roles are – Custodial, Housekeeping, Quick service Food and Bev, Lifeguard, Merchandising, Character Attendant, Character Performer, and Recreation Attractions.
3. Who is eligible for applying at DCP?
It is open for current college-going students and college pass-outs within the last six months.