Foodies and especially chicken lovers would know that Chick-fil-A is one of the most popular restaurant chains in the country. Established as far back as 1946, the company now runs more than 2,500 outlets spread across not just in the United States. The brand has earned its name and popularity primarily due to its customer favorite – chicken sandwiches. Even the name of the restaurant stands for the top quality chicken. Working at such a place with its hard-earned respect and name would need the best employees with the best training and skills. All those wishing to apply should know a couple of details about the hiring process and the orientation. So, the topic is ‘How Long Is Orientation at Chick Fil A?’
Chick-fil-A Hiring
While getting a job at Chick-fil-A, orientation is one of the later steps to worry about. The orientation is a matter of a couple of hours with not a lot to prepare beforehand. The major work is getting approved through the various steps of the hiring process.
- Application – The first step of the hiring process at Chick-fil-A is the application process, including the CV or resume. Applications should be submitted at the administrative centers built by the restaurant. Online applications are not accepted except through the official website of the restaurant.
- Aptitude Test – The company conducts a mandatory assessment test on the candidates to ensure that they are as capable as mentioned in their applications. Only those candidates who perform up to the standards of the company move ahead in the selection process.
- Interviews – All those applicants who perform well in the aptitude test, are first called for a phone interview. After the phone interview, shortlisted candidates are called for in-person interviews. The first is a group interview where the applicants are asked to perform a task together. The individual interviews include questions about your skills, your knowledge about the company, and your ways to tackle customers. Candidates can also discuss their salary and know the results of their selection process during this interview.
Chick-fil-A Orientation
Once selected for the job, you are still a step away from getting to work at the restaurant. That last step is the paid orientation conducted by the company to train its new employees and make them more efficient to work at the food chain.
How to prepare for the orientation?
The preparation for the orientation is not as difficult as for an interview. The orientation is not a test but a learning process. Nevertheless, there are ways to prepare before you appear for the orientation.
- Fill in the paperwork – When selected for the job, you receive an email from the company specifying all the documents you need to provide. Completing the tasks given in this email should be done before the orientation. In case of any queries, people can contact the company through email. The documents are mostly related to the personal information of the employees for verification.
- Read the Handbook – All employees are expected to read the handbook of the company. The handbook mentions all the policies of the company along with the expectations from them. All employees need to follow the code of conduct laid out in the handbook even on the day of their orientation. It is advised to read and be thorough with the policies before the orientation.
- Order the uniform – All employees need to be familiar with their dress code along with their code of conduct. This includes the uniform of all the employees. Before attending the orientation, all employees should have their uniforms to be worn while on duty.
What to expect during the orientation?
The orientation is a 2-hour long session, which familiarizes the employees with the Chick-fil-A culture and their policies. The employees are told about their duties. They are trained to perform all the tasks assigned and to better tackle customers. These orientations are conducted by a training director or an operator. The session is mostly informative and only requires the employees to be attentive and learn about their duties quickly. There can be further training sessions for those who need it, in the days following the orientation. All these training sessions, as well as the orientation, are paid and all the people attending these are considered the employees of the company.
Conclusion
The Chick-fil-A orientation lives up to the mark set by the company. It is informative, yet rigorous. Even though the orientation is not too long, lasting only for a couple of hours, it still succeeds in training the employees and making them a part of the Chick-fil-A family. If you’re thinking to apply for a job position at the restaurant, the orientation is not something to get tensed about. It is the learning phase of your actual job, only to make you better able to perform on duty.
Frequently Asked Questions
1. Are we tested on our skills during the orientation?
No, employees are not tested on their skills during the orientation. The orientation is structured to make the employees aware of their duties and familiarize them with the culture at Chick-fil-A.
2. What am I expected to wear to the orientation?
Ideally, the candidates should wear the Chick-fil-A uniform while attending the orientation and training. However, if they don’t have a uniform, they can wear casuals, keeping in mind the environment of the restaurant.
3. Are the employees given a tour of their working space during the orientation?
Yes, one of the components of the orientation is a tour of the working space for all the employees. This is one of the reasons why the employees are asked to wear either their uniforms or regular comfortable clothing.
4. How much are the employees paid for the orientation?
The employees are paid by the hour for their orientation and training, just like normal working days. The pay per hour varies depending on the location of the restaurant.
5. What are we supposed to bring to the orientation?
Employees are required to bring their IDs – either passport or 2 other forms of ID – their food handlers card if they have one. Employees under the age of 18 need to bring their work permits.