Ben and Jerry’s is a company that manufactures ice cream, sorbet, and frozen yogurt. We will discuss Ben and Jerry’s Careers here. The company was initiated in the year 1978. The company is based on food processing. The company’s founder is Ben Cohen and Jerry Greenfield, hence the company is named after them “Ben and jerry’s.” Its headquarters is situated in South Burlington, Vermont. They are located in about 615 locations approximately. Their parent company is Unilever. The first shop was opened in Burlington, where the ice creams were packed in pints. Later in 1983, they built the largest ice cream sundae, which weighed about 27,102 pounds. The company was then sold to Unilever, the multinational food giant.
Though their names are still attached to the product, they do not have management power over the company. They had initiated eco-friendly packaging called “Eco Pint,” which used paperboards that were unbleached and also making it bio-degradable. But due to time constraints of making it and the cost, it was later converted to paperboards that were bleached as it was available readily. The company relies on its mission that includes human dignity, economic justice, and protecting the environment by regenerating the products. They also support various issues in society like LGBTQ rights, criminal justice, justice for climate and rights for the refugee, etc. They offer a benefits package for the employees, offering free ice creams and yogurts frozen each day. The job applications are processed through Unilever.
Ben and Jerry’s Careers
Available Positions – Ben and Jerry’s
Team Member, Manager, Assistant Manager, Packaging Specialist, Maintenance Technician, Customer Service Analyst, Production Planner, Shopper Insights Manager, Packaging Engineer, Mechanic, Sales Specialist, Process Operator, Brand Manager, Line Technician, Scheduler, Consumer Services Representative, Manufacturing Supervisor, Logistics Specialist, Loader, Machine Operator, Production Manager, Beverage Equipment Manager.
Working Hours – Ben and Jerry’s
During the weekdays (Mon-Fri) they are open from 11:30 am-7:00 pm, during weekends they have varying work hours, i.e. on Saturday (11:30 am-8:00 pm) and on Sunday (11:30 am-7:30 pm)
Minimum Age for Working – Ben and Jerry’s
The applicants aged 16 years can start applying to various positions at Ben and Jerry’s.
Job Prospects – Ben and Jerry’s
The company continuously looks to expand its franchise, thereby creating employment opportunities in various fields, including account management, distribution, and customer service. Most of the applicants are looking for part-time jobs and entry-level positions as well. The full-time jobs are available in the management department and selecting the positions for sales and customer service.
As the company was concerned about the environment, the founders drew their inspiration from the political decade of 1960. They hire individuals who serve the communities surrounded. The applicants must be pleasant to the customers and have an outgoing personality, and the last one must be an ice cream lover. The employees can choose their work schedule; they also receive competitive pay along with the benefits packages. The aspiring applicants can apply through the company’s web portal or can visit any nearby locations. The website keeps updating about new available positions.
Job Opportunity – Ben and Jerry’s
The minimum age for the applicants to work at Ben and Jerry’s must be 16 years. The applicants must demonstrate their skills for the preferred position at the ice cream shop. They should possess the ability to take directions, be fun at work, and have a positive attitude, which will be a great advantage in considering them for hire. The employees receive benefits such as free ice creams, pay rise, but that may as per the location. The regularly available jobs are listed below:
- Team Member
This is an entry-level position. The work may also include part-time positions. It may also have many other responsibilities. The common work involves checking the quality of the product, serving the customers, providing information about the menu to the customers, and keeping the workplace clean. They are often termed as “Scoopers.” Sometimes, they may also involve in promoting the product. They set up the display, also decorate the table for dining as well as the dining area. They should be very quick in providing service to the customers and helping them in any circumstance, which helps them gain employment. The team member may get paid about $9.00 per hour.
- Maintenance Technician
Their major role involves checking the equipment for any repairs. They keep inspecting the building, equipment in the shop. They must be able to correct the issues in the machine. Performing maintenance work at the shop. They help in developing the budget for maintenance. Also, maintaining the inventory for the supplies and equipment. They are paid about $17.00-$22.00 per hour based on their experience.
- Ice Cream Scooper
They involve in several other duties in the shop. Apart from serving ice cream, they manage the cash register, greeting the customers, helping them with the menu, sanitizing the workplace frequently, communicating with the customers, etc. They should always possess a positive attitude while interacting with the customers. Responsible for making the customer’s experience more pleasant able. They are paid about $10.70 per hour.
- Ice Cream Maker
They are in charge of the making process of ice cream. They should keep experiment with inventing new recipes and new flavors. They shall purchase the raw materials that are required for making ice cream. They must prepare the required quantity for the day, ensuring that ingredients are sufficient and available any time in the store. Decorating ice creams and molding them into different shapes, and making them innovative for the customers. They are paid about $10.49 per hour.
- Consumer Service Representative
Their major responsibility is to solve the customer’s issue within the time limit. They must handle the customers effectively. They are supposed to keep interacting with the customers over various mediums like phones, emails, and sometimes through social media. All the concerns of the customers must be dealt with immediately. Also, they must process orders and requests, thereby maintaining proper records. Sometimes they will have to train the junior associates and ensure they perform well. They will have to take care of the customer’s satisfaction and support them at any time. They require educational backgrounds such as a high school diploma or any other equivalent. They make about $13.00-$14.00 per hour. Also, their salary varies based on experience.
- Management
The job opportunities for the management department include several positions such as shift leaders, manager, assistant manager, and general manager. The applicants aspiring to work in the field of management must have prior experience in a similar field. They must also possess leadership qualities for consideration. It also requires educational background such as a diploma in high school and a degree. They shall handle the staff, react during tough situations, and always remain motivated for the working staff. The shift leaders may have worked full-time or part-time either. The shift leaders create schedules, deal with tasks, manage cash, and report to the higher authorities. They must manage overall team members to ensure that duties are done within the time limit. But, the assistant managers and general managers must have full-time work. The assistant managers must ensure to follow the company’s policies. They must optimize the profits and control the expenditure. They are responsible for new hiring and training them. The average wage for a shift leader is $8.00-$9.00 per hour. The Shift Managers make up to $10.41 per hour. The Assistant managers earn about $13.45 for an hour, and General Managers make around $45,000 annually.
They are responsible for developing the company’s brand by creating strategies and promoting them effectively. They are responsible for the expansion of the company’s growth. They implement plans by using a wide range of data to increase profit. They have to research the trends within the customers for analyzing the market’s strategy and create reports based on it. They supervise the product and have to maintain the brand’s consistency. Managing the overall budget for creating brand awareness. They must possess the analytical skill to compete in the industry. Their salary may range up to $40.00 minimum and increases up to $60.00 based on their work experience.
Tips for Applying
Here, at Ben and Jerry’s, the application and interview process is done informally, mostly like a conversation between two strangers. As a part of deliberations, the ex-employees and the current employees get to interact with each other. The employees must be polite and have to be open during the recruitment process to display their potential to gain employment. As part of the open schedule, the job aspirants get their hands-on entry-level positions. They must provide complete information about their ability to work, along with varying hours.
Application Status
The job aspirants can apply their application either through online mode or by visiting the store directly. The application process takes only a few days for processing, but the applicants who aspire to work in the ice-cream shop may have to wait for a week to get a call. If there are more number applicants, the reviewing process may take time. The interested candidates can call via phone, email, or even visit the store to know more about the application and check on the status. They always prefer candidates showing keen interest and dedication in the job.
Benefits at Work – Ben and Jerry’s
The employees working in the company enjoy a discount on ice-creams and other products as well. The food retailer offers bonus incentives, programs on career development, and job opportunities to work in the company’s corporate office. There are several benefits for employees working on specific postings. The benefits include a discount on products, flexible work schedules, paid time off, meal offers, insurance on health, dental, vision, and retirement plan.
More Information – Ben and Jerry’s
To remain competitive in the inconsistent business of the ice-cream industry, the company introduced frozen Greek yogurt as a part of the desert in the year 2012. They are more concerned about health, thereby featuring non-genetically modified organism (GMO) products sourced to make flavors that are traditionally prepared. In 2013, all the products from Ben and Jerry had received stamp approval with the legislation called for GMO transparency.
Interview Process
The ice cream shop operates in various public places throughout the world. The entry-level job positions in the ice-cream shop are scoopers jobs. Their major role is to greet the customers effectively, managing purchases, and prepare ice-creams. The applicants shall submit their documents by contacting the hiring personnel to receive the invitation for the job.
The shift leaders declare the candidates for the consideration of employment in the ice cream shop. Few common methods for the submission of application forms are by applying through the company’s portal. Also, the applicants can apply through paper forms by visiting the shop directly. Always ensure to show a keen interest in the job position.
Interview Tips
To receive the job, the applicants must prepare well, and also it depends on their attitude during the interview session. The job applicants must be friendly, should display their cheerful nature, always possessing an engaging attitude. As the interview process is more like a conversation, it helps the aspiring candidates to display their enthusiasm for the job role. Display your sense of humor, demonstrate your dealing with the customers, and ensure that you have the great ability to communicate with the customers and make them feel comfortable. The applicants don’t need to wear formal clothes for the interview process. But the applicants must look neat and polished to join the team of Ben and Jerry’s.
Interview Questions
The common interview questions that are asked during the interview is, “How would you handle a customer with a food allergy?”, “What do you know about the company?”, “Why do you need this job?”. Also, they would ask about the applicant’s career aspiration and how long they would stay with the ice cream chain.
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